City Volkswagen of Evanston
Evanston, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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The best service center by far!!! Great team and real true professionals. Brayner Asatouri and Adam Findley were more then great help, including Narcis Agic too. They are the reason I Great team and real true professionals. Brayner Asatouri and Adam Findley were more then great help, including Narcis Agic too. They are the reason I will always choose VW service and sales in Evanston. The best service and sale department by far!!! More
Always good service They always do great work and return the car quickly . Glad to have such experienced service available so close to where I live. Just wish it wasn’t s They always do great work and return the car quickly . Glad to have such experienced service available so close to where I live. Just wish it wasn’t so expensive to car service in general. More
Yoram made me buy the car Never liked the Tiguan, but Yoram found a way to make me like it and buy it. Ended up to be a great car. Thank you Never liked the Tiguan, but Yoram found a way to make me like it and buy it. Ended up to be a great car. Thank you More
Customer Service Great Service personnel are really good. Transportation service was wonderful. Their warranty information was fully up to date. I am very happy. I wish t Service personnel are really good. Transportation service was wonderful. Their warranty information was fully up to date. I am very happy. I wish their sales department was as good. More
Excellent Mario Grbavac was very knowledgeable with helping me choose the right car. Mario went above and beyond to get me the price I was comfortable with. Mario Grbavac was very knowledgeable with helping me choose the right car. Mario went above and beyond to get me the price I was comfortable with. More
Great sales associates John Gorzelnik was was very patient and did a great job in explaining all the features and benefits the vehicle I was purchasing had to offer. He was John Gorzelnik was was very patient and did a great job in explaining all the features and benefits the vehicle I was purchasing had to offer. He was very patient with my schedule and did a good job of following up with me on my purchase. More
THEY BEAT THE COMPETIION BY A LONG SHOT THE DEALER GAVE ME MUCH MORE IN TRADE-IN THAT THE COMPETITION. THE SALES PRICE WAS MUCH LOWER THT THE COMPETITION.. IF I WAS DONALD TRUMP YOU ARE THE DEALER GAVE ME MUCH MORE IN TRADE-IN THAT THE COMPETITION. THE SALES PRICE WAS MUCH LOWER THT THE COMPETITION.. IF I WAS DONALD TRUMP YOU ARE HIRED!!!!! More
Proffessional Technition was great. He explained everything in dept and provided solutions. Only rating a 3 because i noticed there was a big scratch in my front le Technition was great. He explained everything in dept and provided solutions. Only rating a 3 because i noticed there was a big scratch in my front left fender. The scratch happened while being serviced and no one informed me about it until I noticed it mysef. More
Prompt, efficient. personal touch Scheduled a 10,000 mile service with Brayner. He had all the pertinent data, including the 2 service recalls, we agreed to a more convenient time t Scheduled a 10,000 mile service with Brayner. He had all the pertinent data, including the 2 service recalls, we agreed to a more convenient time to do that work, After completing the paperwork, he came out and inspected the car after it had gone through the car wash. (The owner, me, had parked the Tiguan on the street and was covered with tiny maple seeds) Brayner sent the car through the car wash a second time and then grabbed a chamois to wipe down the car. Service with a personal touch. Look forward to dealing with him in the future. More
Everything was great! Brayner Asatouri took care of me. Wow, you guys are lucky to have him!. He was terrific. Professional, Engaging, Total complete service! He was w Brayner Asatouri took care of me. Wow, you guys are lucky to have him!. He was terrific. Professional, Engaging, Total complete service! He was welcoming and thorough in what was to be done, and the time it would take. He explained the service provided and explained next steps for my vehicle service. He checked in with me to make sure my car was ready and everything was taken care of. I left feeling as though I had been taken car of and my vehicle had been in good hands. Everything was taken care of under the watchful eye of Brayner and I was very happy! More