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City Volkswagen of Evanston

Evanston, IL

5.0
2,293 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,293 reviews

June 11, 2024

Great experience working with Gilbert Anash on purchase of my new VW Atlas 2024. It was a quick and easy process. More

by laredo78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

City Volkswagen of Evanston responded

Thanks for your feedback on your recent visit to City Volkswagen of Evanston. It's great to hear that Gilbert was able to assist you and that you had such a positive experience. We hope you enjoy your new Atlas! Sam Lotta - slotta@cityautogroup.com

June 06, 2024

Had pleasure of working with Mario from the sales team at City. Very straightforward process with none of the back and forth nonsense More

by Doug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

City Volkswagen of Evanston responded

We are very happy to have provided you with such a positive experience, Doug! We sincerely value your business and look forward to your next visit. Sam Lotta - slotta@cityautogroup.com

June 01, 2024

I worked with Mario to purchase my first car at City VW. Mario was tremendous help and truly easy to work with. I highly recommend working with Mario! More

by Tommy Mihalic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

City Volkswagen of Evanston responded

Thanks for sharing about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta - slotta@cityautogroup.com

May 31, 2024

Great experience working with Mario on purchase of my new car. Quick and easy process More

by Ledmo
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

City Volkswagen of Evanston responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Sam Lotta - slotta@cityautogroup.com

May 31, 2024

I buy my Tiguan here and I work on my deal with Mario. Very good salesman More

by Rohidosk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

City Volkswagen of Evanston responded

Here at City Volkswagen of Evanston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Sam Lotta - slotta@cityautogroup.com

May 31, 2024

First time car buyer here - I worked with Julian on purchasing my first car and it was a no-pressure, easy process. Didn’t feel swayed and actually had fun. will definitely come back here in the future More

by Cesco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Diaz
Jun 02, 2024 -

City Volkswagen of Evanston responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sam Lotta - slotta@cityautogroup.com

May 31, 2024

Julian was great to work with in helping get me into a new 2024 Taos! More

by nicksper7
Recommend Dealer
Yes
Employees Worked With
Julian Diaz
Jun 02, 2024 -

City Volkswagen of Evanston responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Evanston! Sam Lotta - slotta@cityautogroup.com

May 31, 2024

Ricky Espino is a very efficient and attentive. He understood what I was looking for and was able to accommodate my requests. This is the 3rd car I purchased from him. I highly recommend purchasin More

by Bernie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

City Volkswagen of Evanston responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Evanston. Sam Lotta - slotta@cityautogroup.com

May 30, 2024

Ricky Espino was great to work with and really went above and beyond. Ricky was extremely patient, I never felt pressured to make a decision and most importantly, a Professional! He answered every question More

by Jboyzoto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Paszvowski
May 31, 2024 -

City Volkswagen of Evanston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sam Lotta - slotta@cityautogroup.com

May 30, 2024

Love my new ID. 4 that I bought here. Great overall experience and I will be back again More

by JC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

City Volkswagen of Evanston responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sam Lotta - slotta@cityautogroup.com

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