City Volkswagen of Evanston

The staff were helpful, friendly, and well worked together to coordinate great service. George arranged for efficient test drives in both VW and Mazda vehicles and provided guidance so I could make together to coordinate great service. George arranged for efficient test drives in both VW and Mazda vehicles and provided guidance so I could make the right decision for me. The experience was stress-free. I will recommend to friends. More

The moment my fiancé and I walked into the dealership, Gilbert Ansah was the first one to welcome us and ask how he could help. Gilbert was very helpful, patience and informational. He provided us with al Gilbert Ansah was the first one to welcome us and ask how he could help. Gilbert was very helpful, patience and informational. He provided us with alternatives in case the car we saw was out of our price range. He told us what he was doing and explained everything to us. While we were in the process of purchasing our new car, he provided my fiancé and I with cold bottle waters, showed us where we could get coffee and water. He took care of us, like if we were family. If you are looking for a real and honest salesman, talk to Gilbert. More

Excellent service with no haggle pricing!!!! They even ordered us food while we waited. Superb customer service, will definitely refer to all my friends here. ordered us food while we waited. Superb customer service, will definitely refer to all my friends here. More

Rep Gilbert Ansah was very professional and left no stone unturned, responding to every concern I had before making a final decision. Service was immediate as I stepped through the door, cool-mannered an unturned, responding to every concern I had before making a final decision. Service was immediate as I stepped through the door, cool-mannered and non-abrasive (unlike another nearby dealership who shall not be named),however, the time was taken to address important aspects of vehicle quality, features, pricing, etc. without my feeling the least bit pressured, which is something I cannot say for any dealership I've ever visited in the past. Truly, this has been a unique experience. As I drove off the City Volkswagen Evanston lot in my new(ish) '09 Corolla, on the phone with my folks bragging to them about how smooth its engine sounded and its sunroof, I'd never been more confident about a purchase for a great price. Thank you Gilbert! And Thanks to City Volkswagen Evanston for great service! More

#1 car sales man he took care of me no problem in and out the finance process was very quick on my passat 2020 rline the finance process was very quick on my passat 2020 rline More

We purchased a used Jetta and had a great experience with George. He was really friendly and helpful, and JP and Dennis worked with us to make a deal that worked. The car is great, and everyone at the dealer George. He was really friendly and helpful, and JP and Dennis worked with us to make a deal that worked. The car is great, and everyone at the dealership was very conscientious of COVID19 distancing. I'd recommend City Volkswagen for anyone looking for a reasonable deal with great service. More

George was very personable and easy to talk to. He didn’t rush me into buying anything which I appreciated since buying a car is a big financial commitment. He was nice to my dad too! I would highly recommen rush me into buying anything which I appreciated since buying a car is a big financial commitment. He was nice to my dad too! I would highly recommend him. And I love my Jetta! More

We worked with George Lopez at the dealership and Dan one of the sales managers. We were trading in a vehicle and honestly this was a super easy transaction. It consisted of just a few emails back and forth of the sales managers. We were trading in a vehicle and honestly this was a super easy transaction. It consisted of just a few emails back and forth to work out pricing and then the visit to the dealership to finalize everything. Super easy, great customer service, and easy run through the finance department. I would definitely recommend City VW in Evanston and George Lopez for the salesman. More

George was great! Very helpful on the test drive. Very polite and personable. Highly recommend the experience at City VW in Evanston. Couldn’t beat the pricing either polite and personable. Highly recommend the experience at City VW in Evanston. Couldn’t beat the pricing either More

Honest, succinct, great energy, knowledgeable. Team of George and JP were instrumental in informing, not only my vehicle choice but, my financing options. I did my little homework and they took care of th George and JP were instrumental in informing, not only my vehicle choice but, my financing options. I did my little homework and they took care of the rest. Great care at the hands of these gents and I'm grateful More