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City Volkswagen of Evanston

Evanston, IL

5.0
2,293 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,293 reviews

July 24, 2024

This is the place to get your new car! Ricky was incredible from the start. Very knowledgeable about all vehicles. Was able to speak to any question we asked. Worked with us to easily trad More

by MrMick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

City Volkswagen of Evanston responded

Thank you for choosing City Volkswagen of Evanston. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sam Lotta - slotta@cityautogroup.com

July 24, 2024

Great communication from their whole team from start to finish. Love the car and happy with the purchase More

by Melko
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

City Volkswagen of Evanston responded

Thank you so much for your wonderful review! We are thrilled that Mario and Marcus had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Evanston! Sam Lotta - slotta@cityautogroup.com

July 24, 2024

Hands down best car buying experience that anyone could ask for. Mario was attentive to all my needs and most importantly he got me into the exact car that I wanted More

by Jason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

City Volkswagen of Evanston responded

Thank you so much, Jason, for your excellent review! We are so glad that Mario had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sam Lotta - slotta@cityautogroup.com

July 23, 2024

Ricky and his team were super helpful and worked with my budget. Took his time to take care of us and show us all the different vehicles we were interested in. More

by stephanie28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny
Jul 24, 2024 -

City Volkswagen of Evanston responded

Stephanie, Here at City Volkswagen of Evanston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Ricky, and it was a pleasure having you at the dealership. We appreciate your review! Sam Lotta - slotta@cityautogroup.com

July 23, 2024

Narcis is amazing very attentive always willing to help, this is my number 3 car I have bought from him thank you for all you did for me More

by ismaelavila49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

City Volkswagen of Evanston responded

We are very happy to hear that Narcis provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sam Lotta - slotta@cityautogroup.com

July 23, 2024

Mario did a terrific job when I was buying my Taos. They did not have the car at dealership, so he had to get it from another state. He kept me updated throughout the process. More

by Tvog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

City Volkswagen of Evanston responded

Thank you for your business and this review. We're happy to hear that Mario and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sam Lotta - slotta@cityautogroup.com

July 22, 2024

Worked with Marcus prior to coming in and then Mario when I was at dealership. Both were great and helped me get the exact deal that I wanted More

by Alea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

City Volkswagen of Evanston responded

Alea, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Marcus, Mario, and our team met your expectations. Thank you again for choosing City Volkswagen of Evanston. We look forward to having you as one of our valued customers for many more years to come! Sam Lotta - slotta@cityautogroup.com

July 21, 2024

I recently worked with Narcis Agic to trade in my Tieguan and purchase a Taos from City Volkswagen of Evanston and I had a great experience. I have purchased three cars from this dealership and each More

by Kaleshi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

City Volkswagen of Evanston responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Narcis! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta - slotta@cityautogroup.com

July 19, 2024

I had an awesome experience here and I could not be any more pleased with Mario and his professionalism More

by Nickovi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2024 -

City Volkswagen of Evanston responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta - slotta@cityautogroup.com

July 17, 2024

If you want a quick and easy sales process, go see Mario at City Volkswagen in Evanston More

by Greg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

City Volkswagen of Evanston responded

Thank you so much for your wonderful review, Greg! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Evanston! Sam Lotta - slotta@cityautogroup.com

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