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City Volkswagen of Evanston

Evanston, IL

5.0
2,293 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,293 reviews

August 01, 2024

Narcis and the entire city Volkswagen team went above and beyond to accommodate us and got the car we wanted. Kudos to you guys More

by Jeremiah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

City Volkswagen of Evanston responded

Jeremiah, It's great to hear that Narcis was able to get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta - slotta@cityautogroup.com

July 30, 2024

Gilbert is very helpful to me. More power to Gilbert and City Volkswagen of Evanston. More

by Emmanuel M
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Schneuker
Jul 31, 2024 -

City Volkswagen of Evanston responded

It's great to hear that we were able to help you out, Emmanuel. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta - slotta@cityautogroup.com

July 29, 2024

Everyone was helpful and kind . Even in the face of a major facility construction the space was clean and organized. More

by carollmyers
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

City Volkswagen of Evanston responded

Carol, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta - slotta@cityautogroup.com

July 28, 2024

Ricky was lovely, he wasn’t pushy and truly worked hard to get us what we were looking for. More

by NewtoVW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

City Volkswagen of Evanston responded

Thank you for your business and this review. We're happy to hear that Ricky and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sam Lotta - slotta@cityautogroup.com

July 27, 2024

If you come here for a car make sure to see Mario and Narcis. They will take care of you like you are their own family... More

by Bobi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

City Volkswagen of Evanston responded

Thank you so much, Bobi, for your excellent review! We are so glad that Mario and Narcis had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sam Lotta - slotta@cityautogroup.com

July 27, 2024

My husband and I could not have bought a car without help from Mario. He help us pick out car and pick out insurance, so that we are able to drive car same night. More

by Maino
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

City Volkswagen of Evanston responded

It's great to hear that Mario was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta - slotta@cityautogroup.com

July 27, 2024

I went to see Mario and we came to agreement and he even held car for me until I came in with all the cash for transaction. Very honest guy More

by VP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

City Volkswagen of Evanston responded

Thank you for sharing your experience with us! We're happy to hear it went well with Mario and truly appreciate your feedback. Sam Lotta - slotta@cityautogroup.com

July 26, 2024

Had a great experience here buying a used car. Narcis met all of our expectations More

by CatAg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

City Volkswagen of Evanston responded

Thanks for sharing about your experience with Narcis here at City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta - slotta@cityautogroup.com

July 26, 2024

Ricky was great! He was very attentive, thoughtful, and informative. He took his time to explain everything and it made me feel comforted knowing I was in good hands. More

by hdtuk3079
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

City Volkswagen of Evanston responded

Thank you for your business and this review. We're happy to hear that Ricky and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sam Lotta - slotta@cityautogroup.com

July 24, 2024

Worked with Gilbert and he was very professional and kind. He made our purchase as easy as possible. More

by schimpfkj
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

City Volkswagen of Evanston responded

Here at City Volkswagen of Evanston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Gilbert, and it was a pleasure having you at the dealership. We appreciate your review! Sam Lotta - slotta@cityautogroup.com

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