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City Volkswagen of Evanston
Evanston, IL
2,469 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,469 reviews
September 23, 2022
Mario and team were very helpful and made the experience as easy as could be as easy as could be More
by brianhearn3
Employees Worked With
September 23, 2022
Ricky was such a great help in finding the right car for me to lease. With a baby on the way, he made sure we got a car that would fit our growing needs but still met our hopes for luxury features. When the me to lease. With a baby on the way, he made sure we got a car that would fit our growing needs but still met our hopes for luxury features. When they didn’t have exactly what we needed in stock, he quickly searched and found the right Tiguan R-Line close by that could be delivered within days. He explained all the steps in the leasing approval process in a way that was easy to understand and that helped me feel like I was making an informed decision. After the car came in, he walked me through all the features and checked in a week after I took it home to make sure I was still satisfied. I would recommend Ricky to anyone looking to lease or purchase a VW. Thank you Ricky! More
by Kyf
Employees Worked With
September 22, 2022
Excellent and easy experience working with Maggie, Alex, and Marcus. We are so excited for our new Taos and very grateful they made the experience stress free! Will definitely be recommending them to family and Marcus. We are so excited for our new Taos and very grateful they made the experience stress free! Will definitely be recommending them to family and friends. More
by derek_a_altman
September 20, 2022
This is the first vehicle I have purchased from City VW of Evanston. I worked with Gilbert, Julian, and Vesko and they made the buying process a breeze. I can definitely recommend City VW of Evanston for of Evanston. I worked with Gilbert, Julian, and Vesko and they made the buying process a breeze. I can definitely recommend City VW of Evanston for your next car purchase. More
by jek1212
September 20, 2022
Gilbert was very helpful when I purchased my first vehicle. Got us a fair deal based on our needs. vehicle. Got us a fair deal based on our needs. More
by fitz.laurie1
Employees Worked With
September 17, 2022
Sales Team was incredible & very kind. Made the process easier and left with a new car same day. Made the process easier and left with a new car same day. More
by matthewtblomberg
Employees Worked With
September 17, 2022
Gilbert was great and he made the car buying process easy and quick. He answered all my questions. and quick. He answered all my questions. More
by rosebud.calvin
Employees Worked With
September 17, 2022
Very easy buying and trade-in experience. This is the 3rd car I’ve purchased from there in 12 years. Ian was an extremely helpful and honest sales person. Answered all my questions, helped me This is the 3rd car I’ve purchased from there in 12 years. Ian was an extremely helpful and honest sales person. Answered all my questions, helped me get all setup in my new ID.4. Finance department was very organized, friendly and did a great job explaining the process and answering all my questions. More
by Mdloring
Employees Worked With
Other Employees :
John Paul Scala, Vesko Vankov
September 17, 2022
Maggie was extremely helpful and kind in helping us find a car! She provided detailed information and kept us up to date with all details. Great dealership and salespeople! a car! She provided detailed information and kept us up to date with all details. Great dealership and salespeople! More
by Olivia Pitman
Employees Worked With
Maggie O'Neill
