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City Volkswagen of Evanston

Evanston, IL

5.0
2,293 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,293 reviews

August 24, 2024

Good deal 0. 9% APR and the ATLAS we bought is worth the purchase. Narcis is the best manager I’ve ever met in my many years of car buying experience. More

by Hope
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

City Volkswagen of Evanston responded

Thank you, Hope, for taking the time to share your thoughts on working with Narcis and our team. We're glad to hear we delivered such a great experience! Sam Lotta - slotta@cityautogroup.com

August 23, 2024

Had an awesome experience here working with Mario. He really took the time to get me the best deal possible. More

by MDM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

City Volkswagen of Evanston responded

Thank you for your business and this review. We're happy to hear that Mario and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Sam Lotta - slotta@cityautogroup.com

August 22, 2024

Overall, it was a pleasant experience and we were able to work out a price that fit my budget while still keeping the trim of the vehicle I desired. They allowed me to test drive the car for an extended time More

by Rozi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny
Aug 22, 2024 -

City Volkswagen of Evanston responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Evanston. Sam Lotta - slotta@cityautogroup.com

August 21, 2024

Thank you Ricky for your good service! You guys are the best. Thank you so much. More

by Fokzykas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

City Volkswagen of Evanston responded

It's great to hear that Ricky was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta - slotta@cityautogroup.com

August 21, 2024

Great service,easy people to deal with,had a fantastic experience with there sales associate Ricky Espino,they where clear and transparent from the get go and made my transition to a new vehicle as easy a More

by Cornelius Leo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

City Volkswagen of Evanston responded

Thank you for your business and this review. We're happy to hear that Ricky and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sam Lotta - slotta@cityautogroup.com

August 20, 2024

He is a very good dealer and I recommend more people to come do business with him More

by Mamon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

City Volkswagen of Evanston responded

Thank you for choosing City Volkswagen of Evanston. Your feedback and rating mean a lot to us. We're glad Ricky was able to help, and we hope to see you again! Sam Lotta - slotta@cityautogroup.com

August 15, 2024

Excellent customers service. He is very polite and helpful. Much more than my expectations. I will recommend friends to buy from city Volkwagen and look for Ion. I’m very happy More

by davidtruong1688
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Aug 16, 2024 -

davidtruong1688 responded

Ian very polite and helpful. Much more than my expectations. I will recommend friends to buy from city Volkwagen and look for Ian. I’m very happy with my purchase.

Aug 16, 2024 -

City Volkswagen of Evanston responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Ian, Sam, and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta - slotta@cityautogroup.com

August 12, 2024

Great dealership, Ian our salesman was really helpful and got us in and out feeling really good about our purchase. Ian even helped me with my car insurance and got me a GREAT deal. I would definitely recomm More

by Jaimeahernandez1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

City Volkswagen of Evanston responded

Thanks, Jaime, for your feedback on your recent visit to City Volkswagen of Evanston. It's great to hear that we were able to assist you and that you had such a positive experience. Sam Lotta - slotta@cityautogroup.com

August 09, 2024

LOVED NARCIS & ALEX were very welcoming & very helpful in what I was looking for… came home same day with a beautiful looking car More

by Stepxanie.s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Aug 11, 2024 -

City Volkswagen of Evanston responded

It's great to hear that Narcis and Alex were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta - slotta@cityautogroup.com

August 06, 2024

Narcis made the entire process of getting a new car and turning my old one in seamless! He made himself available, wasn’t pushy and what can be a slimy process, felt enjoyable! More

by hgjsmith26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

City Volkswagen of Evanston responded

Thank you for the kind words for Narcis and for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Evanston are glad to have you as a customer. Sam Lotta - slotta@cityautogroup.com

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