City Volkswagen of Evanston

I was there last Friday (10/14/2022/) to trade in my old car for new Tiguan, and I was lucky to be able to speak with Mr. Espino because he was very knowledgeable and helpful about the whole process; he exp car for new Tiguan, and I was lucky to be able to speak with Mr. Espino because he was very knowledgeable and helpful about the whole process; he explained to me everything regarding car appraisement and credit application. He also was able to use employee discount for my floor mats. Very polite and helpful salesman. More

Everyone that I interacted with was friendly and personable. The customer service sealed the deal! Loving my new ride! personable. The customer service sealed the deal! Loving my new ride! More

Very friendly, accommodating and helpful He guided me through different models with knowledge and patience I recommend him to other clients through different models with knowledge and patience I recommend him to other clients More

Kellon was incredibly helpful. Although he said he was new, he could have fooled me. He was incredibly knowledgeable about the cars I was looking at, extremely patient and flexible Although he said he was new, he could have fooled me. He was incredibly knowledgeable about the cars I was looking at, extremely patient and flexible when we ran into any issues. A true problem solver, very personable and overall a pleasure to work with. Walked out of there(or rather drove) with a great car and overall great impression of the dealership and Kellon. I’d recommend it. More

Had a great vehicle shopping experience at VW Evanston. Gilbert answered all my questions and was fun and easy to work with during my purchase. Gilbert answered all my questions and was fun and easy to work with during my purchase. More

This is my go to dealership. I recently purchased a 2022 VW Tiguan SE R-line. Narcis (salesman) and Alex (finance) made this process seamless and painless. Thanks for a positive I recently purchased a 2022 VW Tiguan SE R-line. Narcis (salesman) and Alex (finance) made this process seamless and painless. Thanks for a positive experience! More

The people are nice, the price is reasonable, and they really keep up with customers well. really keep up with customers well. More

Maggie was so fantastic to work with! She followed up with me diligently about what Taos were available both new and used. She made sure to answer all of my questions and had my preferred She followed up with me diligently about what Taos were available both new and used. She made sure to answer all of my questions and had my preferred car ready to go for a test drive when I arrived at the dealership. She answered all of my questions and was very proactive to make the sale go through as efficiently as possible. She could not have been nicer! More

We found the car we were looking for. Narcis was a great help in finding the perfect car for our family. Great customer service by Alex, he was so kind and helpful. Narcis was a great help in finding the perfect car for our family. Great customer service by Alex, he was so kind and helpful. More

Great Dealership. Awesome Customer service and very friendly staff. Big shoutout to Kellon who was the one who showed me the car I was interested in, came off super po Awesome Customer service and very friendly staff. Big shoutout to Kellon who was the one who showed me the car I was interested in, came off super polite, friendly and professional, but remained humble and didnt come off intimidating at all. Made the whole experience great, would definitely buy from this place again. More