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City Volkswagen of Evanston
Evanston, IL
2,470 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,470 reviews
October 29, 2022
Have always had great experiences with the dealership. Really impressed with the help Narcis gave me the last time I was in and will be back again to see him when I need a new car. Really impressed with the help Narcis gave me the last time I was in and will be back again to see him when I need a new car. More
by snommer
Employees Worked With
October 28, 2022
Kellon was awesome during the entire process—he was thorough, professional and detail-oriented. His follow-up was persistent without being intrusive. If I could clone him for my next vehicle purchase I thorough, professional and detail-oriented. His follow-up was persistent without being intrusive. If I could clone him for my next vehicle purchase I would. Integrity goes the longest way in business dealings and he has loads of it. More
by Nick G.
Employees Worked With
Kellon Heath
October 28, 2022
Straightforward selection process, easy going salesman, and the dealership went the extra distance to make sure I was 100% happy with the purchase. and the dealership went the extra distance to make sure I was 100% happy with the purchase. More
by First_Time_VW_Buyer
Employees Worked With
Julian Diaz, Vesko Vankov
October 28, 2022
We absolutely love our new Atlas Cross Sport, and the team at City VW of Evanston know how to do it right. Kellon and Marcus are the best and treat you like family. Highly recommend! team at City VW of Evanston know how to do it right. Kellon and Marcus are the best and treat you like family. Highly recommend! More
by Riv
October 28, 2022
The team was open and honest during the buying and negotiation process. Maggie seemed knowledgeable and was easy to work with. Would definitely work with City VW on another car negotiation process. Maggie seemed knowledgeable and was easy to work with. Would definitely work with City VW on another car More
by Ericpmetz
October 28, 2022
Excellent experience and pleasure to work with Mr. Narcis Agic and I would absolutely do it again when the time comes. Out of the world customer service, very knowledgeable and a smooth process from Narcis Agic and I would absolutely do it again when the time comes. Out of the world customer service, very knowledgeable and a smooth process from beginning to the end. More
by Jahnija
Employees Worked With
October 28, 2022
I bought Arteon back in February of 2021 This is my 4th VW that i bought in Evanston VW Great experience with this dealership I recommend Narcis Agic He is great salesman gave me a great deal on all VW that i bought in Evanston VW Great experience with this dealership I recommend Narcis Agic He is great salesman gave me a great deal on all four cars i bought there. Will come back for 5th More
by Borivojljubicic
Employees Worked With
October 28, 2022
Working with Mario and Narcis was wonderful very helpful. Would love to see them in the future. Would love to see them in the future. More
by a.kordic2710
October 28, 2022
We have been customers for over 20 years and will definitely come back for all our vehicles needs. They have most knowledgeable and attentive stuff! definitely come back for all our vehicles needs. They have most knowledgeable and attentive stuff! More
by topicnina
