City Volkswagen of Evanston

Great experience here. I worked with Narcis Agic, who I could not recommend more. He was professional, knowledgeable, friendly, and trustworthy / not pushy. I purchased a T I worked with Narcis Agic, who I could not recommend more. He was professional, knowledgeable, friendly, and trustworthy / not pushy. I purchased a Tiguan and received fair value for a trade-in, was a simple and streamlined process. Thank you! More

I loved my experience here! ! Everyone was friendly, knowledgeable and beyond great at helping me find the right car. They listened to the details of what I wanted in a car and d ! Everyone was friendly, knowledgeable and beyond great at helping me find the right car. They listened to the details of what I wanted in a car and directed me to a model that would fit my needs; bonus points for also finding the color I wanted!! I have been researching cars for a few weeks and contacted the sales manager (Marcus) to help me out. Within a few hours, he was able to find my dream car and asked me to come in to look at it! I was late to my appointment and it was super busy, but everyone was still welcoming, understanding, and attentive to me! I never felt so genuinely invited and comfortable in a car dealership before!! The team introduced themselves to me and they were friendly, treated me with great attention and care, and took time to answer all my questions/concerns. As soon as they showed me the car they found for me, I fell in love! I took it for a test drive and it was impressed at how smooth it was! Marcus and Alex took time to explain to me the financial options I have, and found financing options that was better than I expected! Everyone took care of me and made sure I was satisfied with the car before I purchased it and gave me tips on how to navigate the car (first time owning a luxury car). This has been the BEST car experience I've ever had - fast, knowledgeable, and genuine on helping me!!! The staff is EXCEPTIONAL, they went above and beyond - I'm grateful to have had such a knowledgeable and caring team to help me find my dream car!!! I'm recommending all my family, friends, and coworkers to this dealership because of the FANTASTIC team they have!! Big shoutout to Marcus, Denis, Sam, Alex, Narcis, and Mario!! YOU ALL ARE AMAZING!! THANK YOU!!! More

We felt comfortable with Julian. He was knowledgeable and not pushy. The team made the purchase simple. He was knowledgeable and not pushy. The team made the purchase simple. More

Ricky was nice and helpful without being a pushy sales guy. He has also been very responsive both pre and post sale. Would love to buy our future car from him and would highly recommend anyone to him. guy. He has also been very responsive both pre and post sale. Would love to buy our future car from him and would highly recommend anyone to him. More

Absolutely recommend this dealership. If you don’t like wasting time and want to understand and get to know car that you are buying make sure to ask for Narcis and Mario! Highly skilled s If you don’t like wasting time and want to understand and get to know car that you are buying make sure to ask for Narcis and Mario! Highly skilled superstars that will explain simply everything to detail so you know how to use gadgets and enjoy your new car to the max! Big thanks to both Narcis and Mario you guys rock!!! More

We have been a long time customers of Narcis Agic, simply he goes above and beyond to ensure we are satisfied with our purchase and services. Extremely professional and knowledgeable, thank you Narcis! he goes above and beyond to ensure we are satisfied with our purchase and services. Extremely professional and knowledgeable, thank you Narcis! More

Mario helped me with the purchase of a used Passat and it was a pleasure working with him was a pleasure working with him More

The staff was nice and very helpful. The dealership was clean. The staff was efficient. The dealership was clean. The staff was efficient. More

Everyone was very helpful with any questions I had. It felt like I was having a normal conversation instead of someone trying to sell me something. It felt like I was having a normal conversation instead of someone trying to sell me something. More

Great Location and a wise variety of choices with respect to old and new cars. Lovely Staff. to old and new cars. Lovely Staff. More