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City Volkswagen of Evanston
Evanston, IL
2,470 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,470 reviews
November 08, 2022
It's so hard to understand how perfect he is ! Thank you so much Gilbert!! Thank you so much Gilbert!! More
by alperen1953
November 08, 2022
The process of buying a car is stressful, but the team I worked with at this dealership made it anything but that. Gilbert(salesman), Dennis(manager) and Vesko(finance) made my experience the best I could h worked with at this dealership made it anything but that. Gilbert(salesman), Dennis(manager) and Vesko(finance) made my experience the best I could have asked for. They stopped at nothing to get me the car I was looking to purchase and made sure I was happy. They communicated very well and kept me informed about the process from start to finish. I highly recommend working with all 3 employees at the VW in Evanston. I know I will be revisiting them when it is time for a new car. More
by Jtalia25
November 06, 2022
I had a very positive car leasing experience at City Volkswagen of Evanston. I worked closely with Mario and Narcis who are amazing people to work with if you're looking to lease or buy a new car. They Volkswagen of Evanston. I worked closely with Mario and Narcis who are amazing people to work with if you're looking to lease or buy a new car. They are kind, knowledgeable, and personable. They offered exceptional service throughout the entire process and were able to work with me to get the best possible deal that would work for me. It is always a pleasure to work with Mario and Narcis when visiting City Volkswagen of Evanston. More
by vansarceo
November 02, 2022
Gilbert is a GREAT salesman’s. If you plan on coming to VW Evanston ask for Gilbert. My experience with him was superior. If you plan on coming to VW Evanston ask for Gilbert. My experience with him was superior. More
by tyannawashimgton1122
November 01, 2022
From start to finish I was kept informed and well taken care of. I will gladly give this dealership more business. Thank you again Denis and Gilbert! care of. I will gladly give this dealership more business. Thank you again Denis and Gilbert! More
by Michael B
November 01, 2022
They did a wonderful job getting me a car very professional. I would recommend Gilbert . professional. I would recommend Gilbert . More
by Chyannbreona6
November 01, 2022
Ian was great to work with at City. We were very pleased with him and he made the process of purchasing our vehicle simple. Highly recommend City and Ian. We were very pleased with him and he made the process of purchasing our vehicle simple. Highly recommend City and Ian. More
by tbatie87
Employees Worked With
November 01, 2022
Super friendly people and easy to work with. All staff is very helpful. We have loved having a VW! All staff is very helpful. We have loved having a VW! More
by lanie
Employees Worked With
November 01, 2022
Gilbert was great he showed us everything worked with us to give a great deal we couldn’t refuse to give a great deal we couldn’t refuse More
by Nortori
October 31, 2022
Amazing dealership. Narcis is my go to guy. I think I bought 4 cards with him over the years? Maybe 5. Great service, you always feel taken care of. Also, I dread the pr Narcis is my go to guy. I think I bought 4 cards with him over the years? Maybe 5. Great service, you always feel taken care of. Also, I dread the process. Truly. But Narcis makes is so easy. He’s very diligent. I always feel educated and never pushed into a purchase. Always a great experience with Narcis! I think I was out in my new 2022 Tiguan in about 2 hours. More
by sunnydrealtor
