City Volkswagen of Evanston

great customer service , he explains everything and makes sure you leave happy with ur purchase . sure you leave happy with ur purchase . More

Great service by Narcis. He really took care of my wife and I. We were able to do a trade in and get a brand new Tiguan for a great deal. He really took care of my wife and I. We were able to do a trade in and get a brand new Tiguan for a great deal. More

Narcis at City VW was fantastic! Incredibly knowledgeable about the products and extremely helpful in helping pick the right vehicle for my needs. He was also extremely patient in he Incredibly knowledgeable about the products and extremely helpful in helping pick the right vehicle for my needs. He was also extremely patient in helping us through the buying process. The rest of the experience at this dealership was fantastic as well, will be recommending to friends who are in the market for cars. More

Ricky was knowledgeable about the used car I was considering, and has a good demeanor working with customers, respectful and not pushy. He is energetic in answering questions and tracking down any considering, and has a good demeanor working with customers, respectful and not pushy. He is energetic in answering questions and tracking down any details that needed to be worked out. More

Super glad that I was assisted by Kellon Heath in purchasing my Tiguan. Such a great sales specialist who walked me through the entire sales process and made it a pleasant buying experience at this d purchasing my Tiguan. Such a great sales specialist who walked me through the entire sales process and made it a pleasant buying experience at this dealership. More

We had a great experience here. Ian was patient, kind, and really well informed about the vehicle. We had visited another dealership to inquire about an ID.4 and Ian knew so much mo Ian was patient, kind, and really well informed about the vehicle. We had visited another dealership to inquire about an ID.4 and Ian knew so much more about the product and even completely set us up with the electronics prior to leaving the dealership. He made it a seamless experience and coordinated everything so that we were in and out in a timely manner. We would recommend him for sure! More

Absolutely incredible experience. Julian was amazing! By far the best experience I've ever had and he made sure I was comfortable the entire time -other dealerships I've been to they' Julian was amazing! By far the best experience I've ever had and he made sure I was comfortable the entire time -other dealerships I've been to they've forced a sale but he didn't! He was able to answer every question I had and didn't rush me into a decision! Highly recommend this handsome guy! More

Super excellent! Customer service was polite , kind and willing to help. Julian went above and beyond to help me. Customer service was polite , kind and willing to help. Julian went above and beyond to help me. More

I worked with Kellon. He went above and beyond any dealer I have previously worked with. I told him the car I was looking for, and he went out and found one down to the He went above and beyond any dealer I have previously worked with. I told him the car I was looking for, and he went out and found one down to the color. This was no small task given the extremely low supply. He actually drove a long distance to another VW dealer to pick up the car. Kellon was professional and very knowledgeable about what he was selling. More

One of the greatest customer service I’ve ever experienced! Ricky explains everything very well step by step, and makes sure you leave happy with your purchase. I totally recommend to ask for rick experienced! Ricky explains everything very well step by step, and makes sure you leave happy with your purchase. I totally recommend to ask for ricky when purchasing a vehicle at the dealer. He was such a great helper! More