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City Volkswagen of Evanston

Evanston, IL

5.0
2,293 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,293 reviews

August 31, 2024

Came in and worked out a deal on a used car with Mario. He was very up front and made the process an easy one More

by Nemo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

City Volkswagen of Evanston responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sam Lotta - slotta@cityautogroup.com

August 30, 2024

This is my second time working with this dealership I've been to their location in Irving Park and there is no comparison this is the location to work right they are the most knowledgeable and they don't ha More

by meredithinchicago
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex P, Erick Schneuker
Aug 31, 2024 -

City Volkswagen of Evanston responded

Meredith, it's great to hear that Mario and Alex were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston! Sam Lotta - slotta@cityautogroup.com

August 30, 2024

Some cool, down to earth people to do business with. Will be back for my next car More

by Ry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

City Volkswagen of Evanston responded

Thanks, Ry, for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta - slotta@cityautogroup.com

August 30, 2024

Ricky was very attentive, straightforward, and polite. He didn't have a very aggressive pushy approach as many salesman do. To tell you what kind of person he is my mom had back pain and he offered her hi More

by Andrew Adorno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Schneuker
Aug 31, 2024 -

City Volkswagen of Evanston responded

Thank you, Andrew, for your kind words for Ricky! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Evanston. Sam Lotta - slotta@cityautogroup.com

August 27, 2024

This was my second time working with City and also second time with Mario. Both times I had amazing experiences More

by JuG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

City Volkswagen of Evanston responded

Thank you for your business and this review. We're happy to hear that Mario and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sam Lotta - slotta@cityautogroup.com

August 26, 2024

Hi, I was looking for used car in the good condition, low mileage and reasonable price. While searching online I found desirable car @ City Volkswagen of Evanston. I called and setup an appointment with More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Financial manager Alex Paszkowski
Aug 27, 2024 -

City Volkswagen of Evanston responded

Thank you, Alex! We'll be sure to pass along your compliments to Mario and Alex. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Evanston! Sam Lotta - slotta@cityautogroup.com

August 26, 2024

Gilbert Anash was wonderful To work with . Super Knowledge and easy to work with. Great follow up!! He made car shopping so much less stressful !! Highly recommend Gilbert and city Volkswag More

by Mtritter35
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

City Volkswagen of Evanston responded

We are very happy to hear that Gilbert provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sam Lotta - slotta@cityautogroup.com

August 26, 2024

Ricky was very knowledgable & made the process super easy! He was extremely patient & thorough, this was my first time purchasing a new vehicle so I had a lot of questions, which he helped answer extens More

by Juliana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

City Volkswagen of Evanston responded

Thank you, Juliana, for choosing City Volkswagen of Evanston. Your feedback and rating mean a lot to us. We're glad Ricky was able to help, and we hope to see you again! Sam Lotta - slotta@cityautogroup.com

August 25, 2024

I found myself at City VW in Evanston feeling a bit overwhelmed, as this was my first car purchase and I wasn't sure what to do. Fortunately, Ricky was there for me, and he made the whole process easy More

by Carrington.edwrds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Paszkowski
Aug 26, 2024 -

City Volkswagen of Evanston responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sam Lotta - slotta@cityautogroup.com

August 24, 2024

Ricky Espino was extraordinarily cordial, patient, and knowledgable. He listened to what we wanted and was able to find a car with the right trim and have it delivered within 24 hours. We were so grateful More

by AG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Schneuker
Aug 26, 2024 -

City Volkswagen of Evanston responded

Thanks for your feedback on your recent visit to City Volkswagen of Evanston. It's great to hear that Ricky and our team were able to assist you and that you had such a positive experience. Sam Lotta - slotta@cityautogroup.com

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