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City Volkswagen of Evanston

Evanston, IL

5.0
2,463 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,463 reviews

April 19, 2025

Hands down best car buying experience that I have been a part of and definitely the quickest More

by Stac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

City Volkswagen of Evanston responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Evanston are glad to have you as a customer. Sam Lotta General Manager slotta@cityautogroup.com

April 18, 2025

When you come here, make sure to see Mario and he will definitely take care of you More

by JG
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

City Volkswagen of Evanston responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

April 18, 2025

Just had a great car buying experience! Huge thanks to my sales associate for making the process smooth, stress-free, and efficient. Truly appreciated the professionalism and guidance every More

by Ernie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Paszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

City Volkswagen of Evanston responded

Thank you so much for choosing City Volkswagen of Evanston! Please let us know if we can be of any more assistance. Sam Lotta General Manager slotta@cityautogroup.com

April 17, 2025

Wonderful experience! Frank, Ian, and Alex were all very helpful and thoroughly answered my questions throughout the purchase process. I felt comfortable and confident in More

by tarynheather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Paszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

City Volkswagen of Evanston responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta General Manager slotta@cityautogroup.com

April 16, 2025

Great purchase experience for a certified preowned VW. We drove 5 hours from St. Louis to suburbs of Chicago for this very low miles 2021 VW in the color my spouse preferred. We negotiated a discount over More

by dcunite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Paszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

City Volkswagen of Evanston responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

April 15, 2025

I bought a 2024 GTI 380 from City Volkswagen Evanston today and had the best car buying experience to date! Mario was my sales consultant and he was fantastic to work with - friendly, honest, and transpa More

by tom.ferenac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Paszkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

City Volkswagen of Evanston responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

April 13, 2025

Ian was straightforward and helpful throughout the leasing process and made sure all our questions were answered. More

by ear_1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

City Volkswagen of Evanston responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sam Lotta General Manager slotta@cityautogroup.com

April 11, 2025

I have bought4 cars from this dealership and have been very happy with the service, the staff and the overall professionalism. I think they operate an efficient and welcoming business. More

by Susanxburd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

City Volkswagen of Evanston responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

April 11, 2025

Worked with Mario and Manny to buy a used car. They were both very nice and easy to work with More

by Gabe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

City Volkswagen of Evanston responded

Here at City Volkswagen of Evanston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Sam Lotta General Manager slotta@cityautogroup.com

April 10, 2025

I had the pleasure of working with the sales manager, Narcis, at City Volkswagen of Evanston in Fall 2024. I was unexpectedly in the market for a new vehicle and am so grateful to have worked with Narcis More

by kdunbar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

City Volkswagen of Evanston responded

Thanks for your feedback on your recent visit to City Volkswagen of Evanston. It's great to hear that we were able to assist you and that you had such a positive experience. Sam Lotta General Manager slotta@cityautogroup.com

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