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City Volkswagen of Evanston
Evanston, IL
2,396 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,396 reviews
February 22, 2025
Last week I was at City was back in and I bought my 2025 atlas it’s a nice car And I met with Gilbert which he was really nice. He’s a good man atlas it’s a nice car And I met with Gilbert which he was really nice. He’s a good man More
by Victor
February 21, 2025
Dealt with Mario. He was helpful and respectful of my time. I love my new Jetta He was helpful and respectful of my time. I love my new Jetta More
by IvorL
Employees Worked With
February 21, 2025
Manny and Mario were great to work with. Both were kind and honest and helped me a lot Both were kind and honest and helped me a lot More
by Jackie
February 19, 2025
I was here Monday to look at a 2024 Atlas and Gilbert helped us through the entire process. From test driving to Starbucks drinks to purchasing the vehicle it was the smoothest process. Gilbert was very helped us through the entire process. From test driving to Starbucks drinks to purchasing the vehicle it was the smoothest process. Gilbert was very personable and cut us a great deal! He was very detailed with explaining everything and making sure we understood each warranty our vehicle had and what we purchased. I didn’t feel pressured to add on anything I didn’t want. I would absolutely come back here! More
by Laurenbulthuis1
February 18, 2025
Mario helped me and my family with all our car needs. He was very kind and generous when helping us He was very kind and generous when helping us More
by hadzi
Employees Worked With
February 18, 2025
Ian was amazing in helping me choose out my new 2025 Jetta! The vehicle is amazing! The entire sales team to add! Helpful, honest, and easy going! Jetta! The vehicle is amazing! The entire sales team to add! Helpful, honest, and easy going! More
by Matt
Employees Worked With
February 15, 2025
I recently had the pleasure of visiting City Volkswagen of Evanston, and working with Brendan Cowhey. I couldn't be more impressed with the experience! From the moment I walked in, the staff was friendly, of Evanston, and working with Brendan Cowhey. I couldn't be more impressed with the experience! From the moment I walked in, the staff was friendly, welcoming, and incredibly knowledgeable. They took the time to listen to my needs and helped me find the perfect car that fit my budget and preferences. The whole process, from test driving to final paperwork, was smooth and efficient, with no pressure at any point. The dealership itself is clean, modern, and well-organized, creating a very comfortable environment. I was also impressed by the transparency in pricing and the range of options they offered. Brendan Cowhey and the team went above and beyond to ensure I felt confident in my purchase. If you're looking for excellent customer service, a wide selection of vehicles, and a hassle-free buying experience, I highly recommend City Volkswagen of Evanston! I'll definitely be returning for future car needs. More
by Earriola
Employees Worked With
February 13, 2025
Had a great experience here, never felt pressured to buy and got a great deal on a new car and got a great deal on a new car More
by Libby
Employees Worked With
February 12, 2025
Great experience at this dealership. Frank was not pushy at all (a rare but very appreciated quality in this industry!) and was a pleasure to work with during my visit. Ended up bringing Frank was not pushy at all (a rare but very appreciated quality in this industry!) and was a pleasure to work with during my visit. Ended up bringing home a new ID.4 and love the car. More
by lee.t.townsend
Employees Worked With
February 11, 2025
Every time I come here Mario takes care of me. Their service department is great too Their service department is great too More
by Carn
Employees Worked With
