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City Volkswagen of Evanston
Evanston, IL
2,542 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today!
So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,542 reviews
August 06, 2025
brought my daughter here for her first car and she had a GREAT experience. They are straight forward and will help you get into a car that fits you. Please come here for your next car buying experience. See GREAT experience. They are straight forward and will help you get into a car that fits you. Please come here for your next car buying experience. See Char or Marcus. Good looking out guys!!!! More
by Shanelleamos
August 03, 2025
Thanks for working with me and really appreciate the honest and no b/s approach. Great people to work with honest and no b/s approach. Great people to work with More
by Dee
August 01, 2025
My husband and I had a fantastic experience at this dealership working with Brendan. He was extremely professional and helped us find exactly what we were looking for. He was able to provide a lot of b dealership working with Brendan. He was extremely professional and helped us find exactly what we were looking for. He was able to provide a lot of background on the car we purchased as well as insight into what makes VW competitive and unique. Overall, the process took 3 hours which is unheard of!!! That alone should be a reason for working with this dealership. More
by NV
Employees Worked With
August 01, 2025
great team. Honest straight forward pricing. Kind and respectful. Ian, Enrique and Manny were fabulous. Honest straight forward pricing. Kind and respectful. Ian, Enrique and Manny were fabulous. More
by RLS
Employees Worked With
July 31, 2025
I really liked the vehicle and appreciated the interaction with both the sales consultant and their manager. The only concern I had was the addition of an $891 dealer fee on top of the MSRP. It interaction with both the sales consultant and their manager. The only concern I had was the addition of an $891 dealer fee on top of the MSRP. It felt like I was paying $891 more for the car in addition to the other documentary and dealer charges, even though the premium for the CPO already seemed to be built into the listed MSRP. More
by mukul0505
Employees Worked With
July 31, 2025
If you are in the market for a new car, make sure you go and see Mario. Fair, quick and efficient and see Mario. Fair, quick and efficient More
by Bill
Employees Worked With
July 31, 2025
Mario always provides me with great service and I will continue coming back as long as he is here continue coming back as long as he is here More
by Sara
Employees Worked With
July 31, 2025
Mario best guy to do it. We dont know how but he found way to get payment in budget we had We dont know how but he found way to get payment in budget we had More
by Sara
July 31, 2025
Mario is not only easy to work with, but kind and understanding. Felt no pressure at all to buy a car understanding. Felt no pressure at all to buy a car More
by Rizvan
Employees Worked With
July 31, 2025
Came in Saturday and it was busy but Mario made sure that everything went quick and smooth, highly recommend everything went quick and smooth, highly recommend More
by Abby
Employees Worked With
