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City Volkswagen of Evanston

Evanston, IL

5.0
2,288 Reviews
When you visit City Volkswagen of Evanston, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Evanston, IL, today! So thank you for your interest in City Volkswagen of Evanston. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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1033 Chicago Ave

Evanston, IL

60202

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Showing 2,288 reviews

November 20, 2024

Amazing buying experience! Very helpful & no pressure. On my 2nd vehicle from them & will return! More

by caela.mavracic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Paszkowski, Finance Manager
Nov 20, 2024 -

City Volkswagen of Evanston responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sam Lotta General Manager slotta@cityautogroup.com

November 20, 2024

I recently purchased a Volkswagen Tiguan from City Volkswagen of Evanston, and I cannot recommend this dealership highly enough. From the moment I arrived, the staff went above and beyond to ensure my More

by Oliver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Ansah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rendon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

City Volkswagen of Evanston responded

Thank you so much for taking the time to share your feedback with us, Oliver. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta General Manager slotta@cityautogroup.com

November 19, 2024

Highly recommended, excellent customer service, and quality vehicles. Smooth process to buy a new car. More

by Vicente Cortes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

City Volkswagen of Evanston responded

Here at City Volkswagen of Evanston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Vincente, and it was a pleasure having you at the dealership. We appreciate your review! Sam Lotta General Manager slotta@cityautogroup.com

November 18, 2024

Professional and fast. Willing to work with you to make a fair deal. Friendly and knowledgeable. A great experience and Ricky was particularly great! More

by amylawlor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex in Finances was also very helpful and kind
Nov 19, 2024 -

City Volkswagen of Evanston responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Amy, for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

November 18, 2024

It was an excellent experience buying a car there! Frank Guevara and Alexander Paszkowski were super helpful and patient. Frank showed me some cars; explain to me all with detail! I recommend them 100 More

by Yoalli Rodríguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Paszkowski
Nov 18, 2024 -

City Volkswagen of Evanston responded

Thank you, Yoalli, for taking the time to share your thoughts on working with Frank and Alexander. We're glad to hear they delivered such a great experience! Sam Lotta General Manager slotta@cityautogroup.com

November 15, 2024

Just bought a VW Tiguan at City Volkswagen of Evanston. The sales/financing team (Ian and Alex) was knowledgeable, respectful, and great to work with. I will recommend VW Evanston to others who are in the More

by Mandi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Edmonson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

City Volkswagen of Evanston responded

Mandi, Here at City Volkswagen of Evanston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Ian and Alex, and it was a pleasure having you at the dealership. We appreciate your review and congratulations on your new Tiguan! Sam Lotta General Manager slotta@cityautogroup.com

November 14, 2024

Great experience! Nice to work with and fair deal was provided. Love the new car More

by mchugh.madeline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Cowhey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

City Volkswagen of Evanston responded

Madeline, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta General Manager slotta@cityautogroup.com

November 12, 2024

Appreciated the non-pushy sales approach and overall honesty throughout the process from the team here More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

City Volkswagen of Evanston responded

Hi Bob: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Sam Lotta General Manager slotta@cityautogroup.com

November 12, 2024

This is our second lease from City Volkswagen. Sam was super easy to work with; we actually were able to negotiate a great deal on a new Atlas from the convenience of our home! Once at the dealers More

by jgaytanlcsw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Lotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

City Volkswagen of Evanston responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sam Lotta General Manager slotta@cityautogroup.com

November 11, 2024

Narcis was fantastic to deal with. He was efficient, straightforward, fair, and knowledgeable. The rest of the team was incredibly friendly. More

by colemanjj4
Recommend Dealer
Yes
Employees Worked With
Narcis Agic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

City Volkswagen of Evanston responded

Thanks for sharing about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

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