City Volkswagen of Chicago

First time buying a car on my own, so I was extremely nervous. John had a lot of patience for me, considering I was in there 5 days in a row. There were a few hiccups along the way, delay getting some in nervous. John had a lot of patience for me, considering I was in there 5 days in a row. There were a few hiccups along the way, delay getting some information, and a small void after the sale, but I ended up a happy customer. Again, kudos to the dealership putting up with a first-time buyer :/ More

Randy was very attentative and patient as I made the decision to purchase my 2012 VW CC, which I love by the way. Randy assured that I was comfortable with the car and showed me how to utilize every "g decision to purchase my 2012 VW CC, which I love by the way. Randy assured that I was comfortable with the car and showed me how to utilize every "gidget and gadget". My family tagged along and he assured that they were comfortable and answered all of our questions without beating around the bush. It was a great experience! More

I went into the dealership as I received a promo letter regarding my 2009 Eos and that the dealership was in need of used vehicles. Naturally I went in to inquire as to what type of monies they were willin regarding my 2009 Eos and that the dealership was in need of used vehicles. Naturally I went in to inquire as to what type of monies they were willing to give me on a trade in or an outright purchase of my vehicle. Within the half hour I was test driving a new 2013 Beetle and shortly after working out a "deal" to purchase it. No hard Sale tactics or pressure. Only congenial bantering. The sales staff were ALL friendly, the finance person that I dealt with, Al; was very informative and friendly as well as the management team. In the following days I had reason to speak with the finance gentleman again and again nothing to do with my financing but questions and issues that I was having with my former dealership regarding cancelling my extended warranty. Again Al was very helpful. This is my third VW purchase over the years and I would stronly recommend this dealership over others. More

John made buying our new Passat a breeze. We worked with John over the phone to purchase the vehicle and he even delivered it to our home (three hours away!). John and the team at The Autobarn were helpful John over the phone to purchase the vehicle and he even delivered it to our home (three hours away!). John and the team at The Autobarn were helpful and answered all of our questions. Would definitely work with them again. More

Went in to buy a Jetta and walked out with a Passat! Great Experience and staff! I would refer all my friends to this dealership to everyone! Great Experience and staff! I would refer all my friends to this dealership to everyone! More

They are very willing to discuss the price and I get a brand new car with a very good price. There are many cars available too, so you will find the one you want. brand new car with a very good price. There are many cars available too, so you will find the one you want. More

Mickey Kadric is great! Just bought certified prenowned Routan sold by Mickey Kadric. He really made a difference in car purchasing experience for me. My husband and I went just walked in to the dealer to Routan sold by Mickey Kadric. He really made a difference in car purchasing experience for me. My husband and I went just walked in to the dealer to buy a car, Routan, on a Saturday, two days before Labor day. We did not even know VW made mini vans but also popular. The car we wanted was just sold. We were both pretty disappointed. But Mickey and his manager Ron located another same Routan for us and brought it in that evening and have ready for us on a Labor Day. Both of us really appreciate Mickey and Ron for coming to work on Labor Day, really work the numbers with us. Also, Finance manager, Al was great with answering all of our questions. Everyone at the dealer, all the salesmen to cashier always smiles all the time made us feel very comfortable. Even, mechanics I bump into in a hallway were friendly. But we must say team of our salesman, Mickey, sales manager Ron, finance manager Al were just wonderful. Thank you, Mickey. More

John was awesome. Very up front about the entire process and made it very easy for me to understand. Was willing to work with me to get me the car I wanted at the price that made sense both for me and the and made it very easy for me to understand. Was willing to work with me to get me the car I wanted at the price that made sense both for me and the dealership. John also included others from the dealership to make it a team effort. More

Just bought my second car within a year at this dealership. The experience was.. I must say A+. Everyone was great all the the way through. Mickey my sales guy was very attentive and patient with m dealership. The experience was.. I must say A+. Everyone was great all the the way through. Mickey my sales guy was very attentive and patient with me. Ron gave me a great deal on my trade and a great price on the new car. Al finished it off with a quick in and out over in finance and overall a smooth process. I was out in no time with my ne golf R. Thank you guys keep up the great work. Also shout out to Mike and Conrad over in service thank you guys for always answering all of my questions and for the exceptional service. I wouldn't service my v-dubs anywhere else but here. Highly recommended dealership! More

Good selection of certified used cars in overall good shape. Salesman is very attentive and takes his time with you. Tries to please customer as much as possible. Very pollite. shape. Salesman is very attentive and takes his time with you. Tries to please customer as much as possible. Very pollite. More