City Volkswagen of Chicago

A top notch car buyimg experience Well, to sum it up, we were impressed enough with our experience to know we would look forward to purchasing a future vehicle from them again. We wer Well, to sum it up, we were impressed enough with our experience to know we would look forward to purchasing a future vehicle from them again. We were treated very well, the used SVU was brand-new quality, and the points of negotiating were sincerely handled and we were satisfied from start to finish. Laura is a great car salesperson! More

Old Lady Happy First car on my own and was super nervous...John made the whole experience comfortable, easy and, dare I say, enjoyable!!! Thank you Mr. Scala for bei First car on my own and was super nervous...John made the whole experience comfortable, easy and, dare I say, enjoyable!!! Thank you Mr. Scala for being so engaging...I love my new Tiguan!!! More

Smooth, low-pressure car buying experience Earnie did not pressure us and was a positive presence to be around (a number of other dealerships we visited had less enthusiastic, less warm sales p Earnie did not pressure us and was a positive presence to be around (a number of other dealerships we visited had less enthusiastic, less warm sales people). They were able to secure a car from another dealership, as we had specific requirements we were looking for, and we are very happy with our new car. More

Easy Experience No problems. Ernie was great. No complaints, offered a great warranty. Would recommend to anyone buying a car to look at this dealership for their pur No problems. Ernie was great. No complaints, offered a great warranty. Would recommend to anyone buying a car to look at this dealership for their purchase More

Used Jetta Traveled from out of state to get a great deal on a certified pre owned Jetta. Good communication before hand & quick easy purchase once I got there Traveled from out of state to get a great deal on a certified pre owned Jetta. Good communication before hand & quick easy purchase once I got there More

Best Experience To Date! This was hands down the best Car Buying experience I have had to date. I kind of put Ernie through the ringer before I agreed to come into the dealer This was hands down the best Car Buying experience I have had to date. I kind of put Ernie through the ringer before I agreed to come into the dealership. I think the combination of a team that doesn't mess around trying to get the most money from you and perfect timing, I was able to walk into the dealership; meet Ernie in person; test drive the car; sign paperwork; and drive out in a new car in under 30 minutes - 26 to be exact. I will be back to replace the wife's car next year. Thanks Ernie & the City VW team! More

New Jetta Purchase I came here looking to purchase a new car and Ray, Dan and Richard were all extremely helpful. Very kind, they will do everything they can to work wit I came here looking to purchase a new car and Ray, Dan and Richard were all extremely helpful. Very kind, they will do everything they can to work with you and make sure you get the best deal possible no matter the situation. I’m very thankful for their services! More

Great service, No hassle, Straight to the Point Was seen by Ray Cotto who was beyond helpful, straight to the point, and honest all the way thru. Helped my client get in a brand new 2019 Volks and g Was seen by Ray Cotto who was beyond helpful, straight to the point, and honest all the way thru. Helped my client get in a brand new 2019 Volks and got insurance as well. I’ll be recommending Ray for anyone looking to buy a Volkswagen. More

BEST, most PAIN FREE experience ever! Best pricing This was my first time ever buying/leasing a car. I've heard the horror stories of car dealerships and the hassle. Honestly, I was hesitant to even go This was my first time ever buying/leasing a car. I've heard the horror stories of car dealerships and the hassle. Honestly, I was hesitant to even go in because I didn't want to deal with that nor did I have the time to spend. I was anxious leading up to it, but I felt like Ernie had my back through the entire process. Within 1 visit, I had all the information I wanted on the car (2019 Tiguan SE). Zero hoops to jump through. Dan and Ernie knew my budget and worked with me. And I mean WORKED WITH ME. I'm a hard ball when it comes to my budget and they gave me literally the best deal possible (I can't even find any comparable deals like this out there....). They crunched the numbers every single way imaginable for me so that I could walk out with the car I wanted with the price I was comfortable with. All on the spot, no waiting, no games. More

No B.S. and to the point negotiations with friendly staff I had the opportunity to purchase a new car working with Ernie Quezada and with Dan Brazil, and can say that the entire expertise was outstanding. I I had the opportunity to purchase a new car working with Ernie Quezada and with Dan Brazil, and can say that the entire expertise was outstanding. I did most of the negotiation online, and there were no surprises or hidden gotchas in the process once I came to the dealership in person. I would highly recommend this dealership and their team. More