City Volkswagen of Chicago

Great experience! I contacted the dealership via email prior to my visit and I then came in without an appointment. Despite the fact we never spoke Ernie remembered spe I contacted the dealership via email prior to my visit and I then came in without an appointment. Despite the fact we never spoke Ernie remembered specifically which car I was interested in. I bought the car and he followed up a few days later to see how I was doing and make sure I was happy with my purchase. Overall a great experience! More

Awesome !!! Ernie Quezada is by far the best sales rep I've ever ran across. He was very professional, didn't make any false promises and was very detailed in exp Ernie Quezada is by far the best sales rep I've ever ran across. He was very professional, didn't make any false promises and was very detailed in explaining the process of the purchase .I'd recommend City Volkswagen and Ernie Quezada to any of my friends looking to purchase a vehicle. More

I’m a car owner again! After 15 years of not owning a car in the City, I decided it was time. I spent months reading up and searching CarGurus and Manufacturer’s websites. After 15 years of not owning a car in the City, I decided it was time. I spent months reading up and searching CarGurus and Manufacturer’s websites. I scoured the streets while walking my dog looking at all the makes and models. Then it was time, I knew what I wanted. I went to the Autobarn and met Ernie. After a few questions he picked out the perfect used VW Tiguan SE for me. All the months of research and Ernie picked out the best fit in less than 30 minutes!? Ernie was so polite, courteous, and patient while I made up my mind. I’m so happy with my new used car! More

He made the transition go smoothly !!! Soo I'll start by saying I've had my 2006 vw beetle since 2012 . It was my first car and I loved it to death . Long story short my beetle got old and Soo I'll start by saying I've had my 2006 vw beetle since 2012 . It was my first car and I loved it to death . Long story short my beetle got old and it was time to put her down . Andre helped me during the decision making process cause I wasn't ready to part ways with my 2006 but I knew it was time. He put me in a 2016 vw beetle same color as my old one . He said " stick with what you know " and I've been happy ever since . Andre is an awesome salesman , very understanding and funny I'll recommend him to anyone . GO SEE ANDRE JENNINGS !!!! More

Bought a brand new Passat Gt I went into the dealership today looking to purchase a car. Wasn't really sure what I wanted but John Gordon was a huge help. He not only was a very f I went into the dealership today looking to purchase a car. Wasn't really sure what I wanted but John Gordon was a huge help. He not only was a very friendly and professional sales rep but also had extensive knowledge of all the vehicles on their lot. We eventually test drove the 2018 passat Gt And I loved it!! I'm very happy with my purchase, experience at the dealership and will definitely be going back!!! More

Pleasant surprise Purchasing a vehicle has been in the past has been an unpleasant experience, but my experience at this dealership was the exception. The staff (especi Purchasing a vehicle has been in the past has been an unpleasant experience, but my experience at this dealership was the exception. The staff (especially the salesman I worked with JP Scala) was incredibly friendly and informative. They were more interested in finding a car that was going to work for me than closing a deal. I would recommend this dealership to anyone interested in purchasing a new car. More

AMAZING SERVICE - HIGHLY RECOMMEND After speaking with several different dealerships my wife and I connected with salesman Anthony Scala, Sam Lotta, and salesman JP Scala who all exceed After speaking with several different dealerships my wife and I connected with salesman Anthony Scala, Sam Lotta, and salesman JP Scala who all exceeded our expectations. They were all helpful in helping get the vehicle of choice and very knowledgeable. Against many stereotypes they made getting a new Car an amazing experience. The process was seemless from beginning to end, even with our newborn daughter in hand! I highly recommend both the dealership and salesman John Paul. More

Best Sales experience I found my car online and was able to speak with a knowledgeable and professional salesman. JP contacted me and was able to answer all the questions I I found my car online and was able to speak with a knowledgeable and professional salesman. JP contacted me and was able to answer all the questions I had. Once we were able to agree on price, he was patient with my crazy work schedule and had all the paperwork ready and the car up front when I was able to make it in to finalize everything. I cannot say enough about how wonderful my experience with this dealership!! More

Awesome!! Mr. Andre Jennings, SR is the reason why I returned a 2nd time to purchase a car! I had an issue & spoke with the finance department, and the issue wa Mr. Andre Jennings, SR is the reason why I returned a 2nd time to purchase a car! I had an issue & spoke with the finance department, and the issue was resolved quickly! Mr. Jennings took his time and made sure that I was completely satisfied with my purchase & answered any & every question that came up! Mr. Andre Jennings, SR is DEFINATELY the person to see when purchasing a car! Very knowledgeable and kind! More

Amazing Ray! I had a great experience buying a used Audi A3 from this dealership. This dealership carries a great inventory of audi's with clean records, low milea I had a great experience buying a used Audi A3 from this dealership. This dealership carries a great inventory of audi's with clean records, low mileages and are well maintained at very reasonable sticker prices. I researched a lot of inventory at other dealerships but this place by far offered the best selection. I can't say enough great things about Ray who we purchased the car from. I first met him when test driving an Audi for my father since he was out of state and Ray was nothing but nice to me when test driving the car nor did he make me feel any pressure in purchasing it. 6 years later I go to him to purchase our own car. He answered all my questions prior to even test driving the cars we were interested in weeks leading up to actually going to the dealership. He was able to get us a great deal on an amazing car and was very helpful which took the stress off the entire process. The finance department was also super efficient and friendly. I couldn't have asked for a better experience. Customer for life. More