City Volkswagen of Chicago

Good people with great service I came in to take a look at a Volkswagen Tiguan that was listed online. I worked with JP Scala and Dan Brazil. Both were very kind and listened to wha I came in to take a look at a Volkswagen Tiguan that was listed online. I worked with JP Scala and Dan Brazil. Both were very kind and listened to what we were looking for, answered all of our questions with patience. I have been looking for a car for quite some time, and all of the other dealerships I have been to just tried to shove extra products and services down my throat without listening to what I wanted. Other dealerships often tried to upsell me without taking into consideration the important things I was looking for and my budget. JP and Dan definitely were courteous and wanted to make sure I was getting the right car, and they helped to work around my budget as well. I would definitely recommend this dealership, and I am so happy with my purchase. I ended by working through the paperwork with Mark, who was just such a pleasure. He answered all of our questions on the fine print, and advised us as if we were friends. They truly put my car-shopping anxiety to rest by giving me a great experience. More

Awesome experience! It’s a friendly environment and John made the experience easy! He answered all my questions and was very patient when I was completely indecisive. I l It’s a friendly environment and John made the experience easy! He answered all my questions and was very patient when I was completely indecisive. I left with a brand new car and I love it! More

Ray is Great! Ray was a pleasure to deal with and made the process easy! Come to him for a great buying experience. He wasn't pushy at all and made us a great deal Ray was a pleasure to deal with and made the process easy! Come to him for a great buying experience. He wasn't pushy at all and made us a great deal all said and done. More

Friendly low pressure environment. Would buy again. Excellent experience to buy. If you're looking to avoid all of the shady sales tactics found at other dealerships come to Autobarn city and talk to Jo Excellent experience to buy. If you're looking to avoid all of the shady sales tactics found at other dealerships come to Autobarn city and talk to John Gordon. John worked out a price with me online and get this - sold the car to me at that price without any bait and switch. I was about to give up on buying a VW after talking to the other Chicagoland dealerships, but these guys top to bottom were easy to work with and honest. More

Bought a Used Car - Excellent, Welcoming Service I worked with John Gordon and he was knowledgeable and answered my questions without any pressure. During the final sale he made sure that it was smoo I worked with John Gordon and he was knowledgeable and answered my questions without any pressure. During the final sale he made sure that it was smooth. I never felt presurred. John explained the services offered at the dealership and showed me around for future visits. I was more than satisfied and love my first VW. More

Friendly, informative, straightforward JP and Rich were very easy to work with — listened to my requirements/budget and offered a solid deal. I was really pleased with my experience! JP and Rich were very easy to work with — listened to my requirements/budget and offered a solid deal. I was really pleased with my experience! More

Buying a used car JP Scala was incredibly helpful when a i was searching for my new car! He was honest and answered all my questions. I definitely recommend going there JP Scala was incredibly helpful when a i was searching for my new car! He was honest and answered all my questions. I definitely recommend going there and asking for JP! I am incredibly happy with my new Jetta and when I’m looking for my next car (hopefully not for a long time!) I plan on going back to JP! More

Most amazing car purchase ever! We know Mohammed Ali was the greatest boxer, but Mohammed Ali at City Volkswagen is the greatest car salesman of his time! He is absolutely a knock ou We know Mohammed Ali was the greatest boxer, but Mohammed Ali at City Volkswagen is the greatest car salesman of his time! He is absolutely a knock out! More

great experience the whole team was great and worked hard to get us what we wanted in our new car. Mohammed was especially helpful in taking care of us. the whole team was great and worked hard to get us what we wanted in our new car. Mohammed was especially helpful in taking care of us. More

Great experience - Mostly Came in to take a serious look and not only had Ray taken the car out ahead of time, but noticed an issue and had the shop fix it before I saw it. Sol Came in to take a serious look and not only had Ray taken the car out ahead of time, but noticed an issue and had the shop fix it before I saw it. Solid job and was key to my purchase. I’ve edited this to include the back end of the buying process. Once the deal was sealed it was time to wait. And wait. And wait. 90 minutes has passed and we sit and sit. The front end was great, but this? I’m paying cash, for Pete’s sake! Final edit... After two hours and fifteen minutes the finance portion took all of 15 minutes and we were done. It was excessively long, but I have today that my overall experience was positive. I’ll say it again so it is easily readable.: OVERALL A POSITIVE EXPERIENCE More