City Volkswagen of Chicago

Best Salesman Ever! John Gordon at City VW made our car-buying experience a breeze! He is a very talented salesman -- knowledgeable, confident, and relatable. We quickly John Gordon at City VW made our car-buying experience a breeze! He is a very talented salesman -- knowledgeable, confident, and relatable. We quickly felt like he was an old friend. He even remembered some off-the-cuff things we told him about ourselves (plus some weird jokes) from our first meeting when we saw him again a week or two later! We didn't feel like he was trying to hard-sell us, but rather provide us with all the information we wanted to make an informed decision. He was also very patient with our indecisiveness. Thanks for a great experience, John! More

2019. The whole team was awesome to work with. I got a really good deal on an used vehicle. The car is in great condition. The process was longer than we ha The whole team was awesome to work with. I got a really good deal on an used vehicle. The car is in great condition. The process was longer than we had expected but overall, it was a good experience. Would recommend! More

Amazing Experience with John Gordon!! My overall experience working with John Gordon and Autobarn City Volkswagen was fantastic! John was extremely helpful and efficient when I was looking My overall experience working with John Gordon and Autobarn City Volkswagen was fantastic! John was extremely helpful and efficient when I was looking to lease a 2019 Tiguan. He was able to work out an amazing price and finalized the whole process in one day. I would highly recommend John and the Autobarn dealership to anyone looking to lease or purchase a car!! Thank you again for all of your help. More

Excellent Experience! My family purchased a Certified used VW Jetta Sportwagen TDI from Autobarn City. Our experience with purchasing vehicles is very limited and David Ca My family purchased a Certified used VW Jetta Sportwagen TDI from Autobarn City. Our experience with purchasing vehicles is very limited and David Campos was amazing through the entire experience from the test driving to the day we drove our new car off the property. With the car being slightly used and from out of state, there were a few items missing like the front license holder and a couple of the round hub caps on the tires. David made sure to get those items addressed (at no cost) even after we signed on the bottom line. He went above and beyond to make sure we had made the right choice and got the car we wanted. Throughout the process David was an advocate for us and our concerns when it came to dealing with the sales manager. Additionally, David was understanding with our impatient 4yr old and put a movie on for her. To top it all off, Mark the Finance Manager walked us through the purchasing process, we left feeling comfortable and thrilled with our purchase. I would highly recommend Autobarn City and David Campos! More

Eric was very nice and help me in every way. Inspire of the weather yesterday, April 27th Eric help me find car that I want and did everything for me he was really very nice. Inspire of the weather yesterday, April 27th Eric help me find car that I want and did everything for me he was really very nice. More

Great Experience with Mohammad Ali!! My fiancé and I recently bought our first Volkswagen and can’t say enough about our positive experience working with Mohammad. He greeted us with a wa My fiancé and I recently bought our first Volkswagen and can’t say enough about our positive experience working with Mohammad. He greeted us with a warm, friendly smile and helped us navigate buying a car with ease. He answered all of our questions with enthusiasm, often surprising us with the amount of detail he was able to give. He was patient with us as we took our time weighing our options and deciding our next steps. Thank you to Mohammad and the VW team for helping us find our dream car! More

Seamless transaction from one lease to the next! This dealership and the staff I worked with were Excellent. Dan was responsive during the inquiry stage, JP made initiating and negotiating my next l This dealership and the staff I worked with were Excellent. Dan was responsive during the inquiry stage, JP made initiating and negotiating my next lease a pleasure and Clemente was thorough and answered all my questions when it came to the financial end of things. Thanks guys, this was the easiest transition from one lease to the next.... yet! More

Quick and knowledgeable Ernie was very helpful and considerable with my time. If any of my questions needed further clarification he would not hesitate to find the answer fro Ernie was very helpful and considerable with my time. If any of my questions needed further clarification he would not hesitate to find the answer from the correct department. Made things pretty easy once we got the ball rolling. More