City Volkswagen of Chicago

BEST, most PAIN FREE experience ever! Best pricing This was my first time ever buying/leasing a car. I've heard the horror stories of car dealerships and the hassle. Honestly, I was hesitant to even go This was my first time ever buying/leasing a car. I've heard the horror stories of car dealerships and the hassle. Honestly, I was hesitant to even go in because I didn't want to deal with that nor did I have the time to spend. I was anxious leading up to it, but I felt like Ernie had my back through the entire process. Within 1 visit, I had all the information I wanted on the car (2019 Tiguan SE). Zero hoops to jump through. Dan and Ernie knew my budget and worked with me. And I mean WORKED WITH ME. I'm a hard ball when it comes to my budget and they gave me literally the best deal possible (I can't even find any comparable deals like this out there....). They crunched the numbers every single way imaginable for me so that I could walk out with the car I wanted with the price I was comfortable with. All on the spot, no waiting, no games. More

Great Experience Ray was great! He really took the time to walk me through all the options and got me exactly what I was looking for. They were fair on pricing and w Ray was great! He really took the time to walk me through all the options and got me exactly what I was looking for. They were fair on pricing and worked with me to get a good deal. More

Friendly Service We received excellent service form Alex Diaz. He was eager to help and extremely knowledgeable. He made the car repair experience a surprisingly real We received excellent service form Alex Diaz. He was eager to help and extremely knowledgeable. He made the car repair experience a surprisingly real pleasure. More

Great Experience My initial communication was via Autotrader.com to which John responded to. I was pleased that my emails were answered quickly and directly. From the My initial communication was via Autotrader.com to which John responded to. I was pleased that my emails were answered quickly and directly. From the start and post-sale, communication and follow up have been top notch. While at the dealership, I felt the entire staff had great team work. It made me want to be there. I would not hesitate to recommend to friends and family. More

Great Experience Helpful staff and eager to help you get into a car. Wonderful experience.... Ray Cotto is the man to see at auto barn city VW. Helpful staff and eager to help you get into a car. Wonderful experience.... Ray Cotto is the man to see at auto barn city VW. More

Great negotiation and service I had a great experience with John. He effortlessly explained all of the feature on the car and gave me a great deal. 5 stars. I had a great experience with John. He effortlessly explained all of the feature on the car and gave me a great deal. 5 stars. More

Good experience purchasing car Great service purchasing a car. Answered all my questions. Nice dealership and they were super curtious with me changing my mind on color and trim. Great service purchasing a car. Answered all my questions. Nice dealership and they were super curtious with me changing my mind on color and trim. More

Great Price, Low Stress I bought a 2018 GTI with John this February and had a great expierence. I knew what I wanted in the vehicle, and his knowledge got the ball rolling to I bought a 2018 GTI with John this February and had a great expierence. I knew what I wanted in the vehicle, and his knowledge got the ball rolling to narrow down the vehicle search. Initially looking at a 2019 rabbit edition, he was able to get me a great price on a 2018 SE. Would recommend to anyone looking to purchase a vehicle. More

So nice experience It was and it is still so nice experience with these guys! If you like German cars this is the best place for you. Recommendations from me. It was and it is still so nice experience with these guys! If you like German cars this is the best place for you. Recommendations from me. More