City Volkswagen of Chicago

great service! If you ever bring your car in for service ask for conrad. He is very professional, smart, and his communication skills are great. No other service dep If you ever bring your car in for service ask for conrad. He is very professional, smart, and his communication skills are great. No other service department like this one. More

Thank You Andre Jennings for the new car I purchased My salesman was Andre Jennings. I was very impressed with Andre's product knowledge, his attention to any questions I posed, his respectfulness of me My salesman was Andre Jennings. I was very impressed with Andre's product knowledge, his attention to any questions I posed, his respectfulness of me and my time and his overall professionalism. He gave me the space I needed to make a very important decision and gave me the information I needed to make that decision. The ultimate compliment I could bestow on Mr. Jennings would be to recommend him to anyone I know who is in the market for a new car. I would. He was a solid pro in every aspect of our dealings. Thank You Andre John Ebert More

I have been coming to this dealership for 10 years! I came in to sell my car and repurchase a new VW. Andre Jennings was my salesman and he took the time to listen to my specific wants and needs, and th I came in to sell my car and repurchase a new VW. Andre Jennings was my salesman and he took the time to listen to my specific wants and needs, and there was a list and budget. He showed me and made suggestions for me on the vehicle that I wanted making sure not to go over my budget. This is my third VW from this dealer and I know it will not be my last! Thank you Andre for your attention and patience with me and making a difficult decision for me easier and a satisfied one. More

Kate Lech is a great service advisor I had a very pleasant experience at the Autobarn City VW. Kate Lech was very friendly, responsive, and helpful in working with my insurance claim. S I had a very pleasant experience at the Autobarn City VW. Kate Lech was very friendly, responsive, and helpful in working with my insurance claim. She was very communicative, and I always knew the status of my repair as it was in house. Though I didn't need a loaner vehicle for this visit, prior visits were made easy as well with shuttle service to and from my house, as well as frequent communications on the status of my repair. All in all, a great place to take your car for service. Go VW and GO KATE! More

Superior Service Conrad Swiatkowski delivers superior service - he is always friendly, knowledgeable, and goes the extra step to make sure everything is OK. When I co Conrad Swiatkowski delivers superior service - he is always friendly, knowledgeable, and goes the extra step to make sure everything is OK. When I come in for service and see Conrad I know I'm going to have a good experience. I was traveling in July and had to get a new tire at Volkswagen in TN, I had a slow leak in the new tire and Conrad made sure it got fixed for good. So, thanks Conrad and Autobarn City VW. More

The Autobarn City VW – Best Sales Experience! My highest regards go out to Miki Kadrick and Jack Wisznicki! This is the second VW that my wife and I have purchase through them at the Autobarn Cit My highest regards go out to Miki Kadrick and Jack Wisznicki! This is the second VW that my wife and I have purchase through them at the Autobarn City VW. The main reason why we purchased another VW was due to the great experience that we had with Miki and Jack the first time. Not only do they make the buying process an easy one, they focus on building a long term customer relationship. When we come in for services checkups, they always say hello and see how everything is going with us and our V-Dubs. Miki and Jack truly know what customer service is about and how important it is in their industry. They are assets to the Autobarn City VW! I encourage anyone looking to buy a new or used VW in the Chicagoland area to see Miki and Jack before going to another dealer. You will have a great experience at the Autobarn City VW that you will not get at any other dealership! More

Great Job Rick Ferraro did a great job. He was considerate and knowledgeable. He also went the extra mile by reviewing our extended warranty. It is a good fe Rick Ferraro did a great job. He was considerate and knowledgeable. He also went the extra mile by reviewing our extended warranty. It is a good feeling to know that you can trust somebody when it comes to car repairs which is something we don't understand. We trust Rick. More

The Best Customer Service in the Business The Autobarn City Volkswagen on Irving Park truly has by far the best customer service I have ever received when searching for a new car. Ask for Alex The Autobarn City Volkswagen on Irving Park truly has by far the best customer service I have ever received when searching for a new car. Ask for Alex Keric to be your sales rep. You can tell he truly cares about his customers. Honest, knowledge, and patient - the ideal salesman. I live in Milwaukee, and even if you don’t live in the Chicago area, it is worth the drive to work with these guys. Thank you for making me a valued customer! More

Love My Car My sales rep Ray was very nice and helpful. Never pushy and very attentive to what I needed AND wanted in a car. I also dealt with Julian Perez, who k My sales rep Ray was very nice and helpful. Never pushy and very attentive to what I needed AND wanted in a car. I also dealt with Julian Perez, who knows what customer service is about. If ever in need of a good car buying experience, I highly recommend these guys! :-) More