Back

City Volkswagen of Chicago

Chicago, IL

5.0
3,711 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Contact Dealership

5330 W. Irving Park Road

Chicago, IL

60641

Directions

By Type

Showing 3,711 reviews

January 25, 2015

Oil change My car was ready at the time promised by Bobby Koziol. Good customer service and returned to very clean. I would recommend this dealership to friends More

by Candy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Koziol
January 21, 2015

Went above and beyond excellent customer service, excellent workmanship and always finished with a clean car. Great experience with Conrad Swiatkowski and Autobarn V W. Veh More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Swiatkowski
January 12, 2015

Amazing Customer Service! I purchased my vehicle from here on Friday and the customer service is amazing! Andre Jennings was are Sales Consultant and he was kind, respectful, c More

by Christina Villagomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Wisznicki, Andre Jennings, Aimee Russell
January 02, 2015

Unprofessional , rude, finance women Don't buy Vw here go to other dealership there's alot better place , Sylvia is mean , rude person and Amy same unprofessional mean women in finance th More

by EGA of Chicago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Poldino Buti, Sylvia Nesheiwat
Jan 07, 2015 -

City Volkswagen of Chicago responded

Hi - Thank you for bringing your concerns to my attention. I would like to apologize for the way that you were treated while visiting our dealership. Our staff's first and foremost goal is customer satisfaction and is clear that we fell short with you. Again, I want to extend an apology to you and would appreciate the opportunity to speak to you either on the phone or in person. I would like to learn more about what happened and see what we can do to make this up to you so we can make you a happy Volkswagen customer. Thank you, Dan Drescher General Manager (866) 576-5133 ddrescher@theautobarn.com

December 20, 2014

2010 VW CC 2.0T After having the clutch assembly, flywheel, and clutch master cylinder replaced at Fletcher Jones I never wanted to take my car to a dealership for an More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Swiatkowski
December 01, 2014

Excellent customer service I maintenance my car at the Autobarn dealership since I bought my car in 2007. The main reason I continue to go there is because of Conrad Swiatkowsk More

by Marisol Bello
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Swiatkowski
December 01, 2014

Excellent experience on new car purchase Sales Rep Alex Keric made the entire process a pleasure. He was extremely knowledgeable about the vehicle and the different financing options. Would b More

by wpm
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Keric
November 29, 2014

Excellent Service and Service Rep. I have been going to this dealer for many years and have had an excellent experience with the dealer and service representative. Conrad Swiatkowski e More

by mzitzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Swiatkowski, Poldino Buti
November 27, 2014

excellent and honest service I would certainly recommend this location to anyone confidently as the service technicians are very honest . They advised me to get done only neccessa More

by ssreedhara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Keric, Kate Lech
November 26, 2014

Excellent service The people from Autobarn City Volkswagen Center did the great job on my VW GTI 2013. I want to make special thaks for Rick Ferraro. More

by nikola_555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ferraro
...
353
...