City Volkswagen of Chicago

The Autobarn City VW – Best Sales Experience! My highest regards go out to Miki Kadrick and Jack Wisznicki! This is the second VW that my wife and I have purchase through them at the Autobarn Cit My highest regards go out to Miki Kadrick and Jack Wisznicki! This is the second VW that my wife and I have purchase through them at the Autobarn City VW. The main reason why we purchased another VW was due to the great experience that we had with Miki and Jack the first time. Not only do they make the buying process an easy one, they focus on building a long term customer relationship. When we come in for services checkups, they always say hello and see how everything is going with us and our V-Dubs. Miki and Jack truly know what customer service is about and how important it is in their industry. They are assets to the Autobarn City VW! I encourage anyone looking to buy a new or used VW in the Chicagoland area to see Miki and Jack before going to another dealer. You will have a great experience at the Autobarn City VW that you will not get at any other dealership! More

Great Job Rick Ferraro did a great job. He was considerate and knowledgeable. He also went the extra mile by reviewing our extended warranty. It is a good fe Rick Ferraro did a great job. He was considerate and knowledgeable. He also went the extra mile by reviewing our extended warranty. It is a good feeling to know that you can trust somebody when it comes to car repairs which is something we don't understand. We trust Rick. More

The Best Customer Service in the Business The Autobarn City Volkswagen on Irving Park truly has by far the best customer service I have ever received when searching for a new car. Ask for Alex The Autobarn City Volkswagen on Irving Park truly has by far the best customer service I have ever received when searching for a new car. Ask for Alex Keric to be your sales rep. You can tell he truly cares about his customers. Honest, knowledge, and patient - the ideal salesman. I live in Milwaukee, and even if you don’t live in the Chicago area, it is worth the drive to work with these guys. Thank you for making me a valued customer! More

Love My Car My sales rep Ray was very nice and helpful. Never pushy and very attentive to what I needed AND wanted in a car. I also dealt with Julian Perez, who k My sales rep Ray was very nice and helpful. Never pushy and very attentive to what I needed AND wanted in a car. I also dealt with Julian Perez, who knows what customer service is about. If ever in need of a good car buying experience, I highly recommend these guys! :-) More

Staff was amazing, they did everything they could to find me the best deal to purchase a new car. Miki and the rest of the staff took their time to find something that was in my price range, they did not try me the best deal to purchase a new car. Miki and the rest of the staff took their time to find something that was in my price range, they did not try selling me what I could not afford. I am really happy with my new Jetta. Thank you everyone for your friendly service! More

I have bought many cars through the years. This was by I have bought many cars through the years. This was by far the most pleasurable car buying experience we have ever encountered. I found the car t I have bought many cars through the years. This was by far the most pleasurable car buying experience we have ever encountered. I found the car that fit my internet search at The Autobarn City Volkswagen on Irving Park Rd. in Chicago. I was somewhat disappointed that we would have to go 70+ miles to buy a car, but it was well worth the trip!!! Prior to our trip, Sales Staff members and I had several conversations about the car’s description, condition and the out of State buying procedure. When we arrived, everything was perfect. The car physically, visually and mechanically was excellent, as they said it was, and to our pleasant surprise, it even had a few more options than we had expected. This extraordinary Sales Team Lead by Mr. Drescher. Mr. Wisznicki, and Mr. Ford, were knowledgeable, professional and went above and beyond our expectations. Everyone there went out of their way to make sure we were comfortable, happy and more than satisfied. They showed us Great hospitality, product knowledge, consideration, and care for our concerns and desires. Their contagious enthusiasm made this buying experience and absolute pleasure. We were having so much fun, we actually lost track of time. Although they wouldn’t admit it, I think they were actually waiting for us to leave so they could lock up and go home. They made sure, we were confident in the operation of all the options, gadgets and goodies before we left, and encouraged us to return should we need further assistance for anything. The Price was much better than anything I found in Milwaukee! The car is a dream!, The Sales Team is Amazing! I must say, the distance was well worth the experience- THIS IS THE PLACE TO BUY A CAR!!!! More

Miki was absolutely great to work with. My wife and I came down on a whim to look at a few different cars. We didn't arrive until the dealership was almost about to close, but Miki was great and stayed came down on a whim to look at a few different cars. We didn't arrive until the dealership was almost about to close, but Miki was great and stayed with until late into the night making sure that we felt comfortable making the purchase. We could not be happier with the service that was provided, as well as the car! Logan More

We worked with Miki Kadric as our sales person, and then Adam Sanchez in finance. Miki was very friendly, but about what you might expect with a car salesman, a little fast-talking and pushy. But Adam was F Adam Sanchez in finance. Miki was very friendly, but about what you might expect with a car salesman, a little fast-talking and pushy. But Adam was FANTASTIC. We left there feeling so great about our purchase. He was friendly and willing to explain and walk us through everything (this was our first car purchase) even though it was pretty late on a Saturday night. I didn't feel like he was trying to slide little extras into our contract, like you hear about at so many dealerships. We shopped around quite a bit before we eventually decided on a car, and never before had we come across with anyone as genuine as Adam in this industry. It really left us with a good feeling, like we had made the right (and SMART) decision. Honestly, if I could divide the above ratings between Miki and Adam, I'd have given Miki all 4s and Adam all 5s. He truly was exceptional. Thanks again, Adam! More

Excellent experience with Conrad will recommend to friends and family . Extremely professional! It wa the first time in a long time that I actually left the dealership happy!! friends and family . Extremely professional! It wa the first time in a long time that I actually left the dealership happy!! More

I originally purchased my Jetta at Fletcher Jones and while I enjoyed my purchase there, the service department was abysmal. I brought my Jetta to Autobarn for service and had some follow-up questions o while I enjoyed my purchase there, the service department was abysmal. I brought my Jetta to Autobarn for service and had some follow-up questions on some issues that I was having with the car. The service manager Conrad addressed all of my concerns and was fabulous to deal with. I will work with Autobarn for service from now on and may purchase my future vw from there! More