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City Volkswagen of Chicago
Chicago, IL
3,732 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,732 reviews
November 10, 2019
Ryan was super helpful with my car buying experience. I Ryan was super helpful with my car buying experience. I told him what I wanted and he made it happen. Perfect Seller, I highly recommend. I would d Ryan was super helpful with my car buying experience. I told him what I wanted and he made it happen. Perfect Seller, I highly recommend. I would definitely recommend the cars Touareg TDI. I would definitely recommend the cars and City Volkswagen of Chicago More
by Wojciech
Employees Worked With
Wojciech Rzeszut , Ryan Lundahl
November 10, 2019
Ray Cotto Makes Things Happen Usually car buying is a nightmare because of the agressiveness/over bearing pressure from salesman. However, Ray Cotto was professional and made the w Usually car buying is a nightmare because of the agressiveness/over bearing pressure from salesman. However, Ray Cotto was professional and made the whole experience enjoyable instead of annoying. He went above and beyond with service to keep me updated throughout the day to ensure that I got the car I wanted. I can't say enough good things about him and his service. He worked hard with his manager, Sam Lotta, to make sure I got a fair price for the vehicle I wanted as well. Woould recommend this location and service to anyone. More
by Truiz12
November 07, 2019
Ernie Quezada was my salesman. I can’t recommend him highly enough. He was helpful polite very professional and straight to the point. If I could give him more than five stars I would. The car I purchas highly enough. He was helpful polite very professional and straight to the point. If I could give him more than five stars I would. The car I purchased from them is in great shape very clean and very well-maintained overall just a great car. I want to thank him and the dealership for all the work they did in helping me buy the car. More
by Dale
Employees Worked With
Ernie Quezada, Mark Benne
November 06, 2019
I had an overall fantastic experience with everyone at City Volkswagen. I worked with Ryan and he was awesome, knowledgeable, and he really helped make the process easy for me. Everyone on staff was de City Volkswagen. I worked with Ryan and he was awesome, knowledgeable, and he really helped make the process easy for me. Everyone on staff was delightful, I’m so happy with my new car, and The service I received was top notch. Can’t recommend this place enough! More
by AutumnG
Employees Worked With
Mark Benne, Ryan Lundahl
November 03, 2019
I bought a vehicle from City Volkswagen of Chicago Friday November 1 and l want to really thank Eddie for someone to haven't spent that much time doing sales he did a excellent job through my hole process November 1 and l want to really thank Eddie for someone to haven't spent that much time doing sales he did a excellent job through my hole process More
by Herb
Employees Worked With
Eddie Martinez 5 star , Mark Benne, Dan Brasil
November 02, 2019
Ernie was great to work with, made the car buying experience very easy and enjoyable. Very personable individual who actually listened to your needs as a buyer and didn’t push for anything more. experience very easy and enjoyable. Very personable individual who actually listened to your needs as a buyer and didn’t push for anything more. More
by Jgrier
Employees Worked With
Ernie Quezada
November 02, 2019
I dealt with RYAN and he was amazing! I was nervous because I never financed a car but he made the experience seamless. Patient and extremely knowledgeable, I love my car and even more I loved the expe because I never financed a car but he made the experience seamless. Patient and extremely knowledgeable, I love my car and even more I loved the experience. More
by ReeseP
Employees Worked With
Mark Benne, Ryan Lundahl
November 01, 2019
Ryan was great. We went in with a list of cars to see and even though it was cold out he showed them to us and answered any questions we had. Ended up making our first car buying experience a breeze. even though it was cold out he showed them to us and answered any questions we had. Ended up making our first car buying experience a breeze. More
by JP
Employees Worked With
Mark Benne, Dan Brasil, Ryan Lundahl
October 31, 2019
J P was willing to go the extra mile for me while trading in my Jetta for Tiguan. His knowledge of the VW brand, models and trims was impressive and made my decision an easy one. in my Jetta for Tiguan. His knowledge of the VW brand, models and trims was impressive and made my decision an easy one. More
by Pdbjork
October 31, 2019
Ernie was awesome. Very professional and attentive to our wants and needs. He listened to what we were asking for and came through for us. Ernie is nice, personable and all around easy to work with. We had a wants and needs. He listened to what we were asking for and came through for us. Ernie is nice, personable and all around easy to work with. We had a great experience and would def refer Ernie and City VW to friends and family. More
by Dan
Employees Worked With
Ernie Quezada, Dan Brasil
