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City Volkswagen of Chicago
Chicago, IL
3,725 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,724 reviews
January 01, 2020
Hi! My name is Natallia, I’m so grateful to your assistant Ryan in city VW! Thanks for the great help in choosing a car and invaluable tips! It's nice to deal with such a highly skilled employee ! assistant Ryan in city VW! Thanks for the great help in choosing a car and invaluable tips! It's nice to deal with such a highly skilled employee !!! We will be happy to get back to you for the next car !!! More
by natallia.breikina82
Employees Worked With
Ryan Lundahl
January 01, 2020
I would like to reach out and thank Edgar Anaya from the sales department for making the car buying process as easy as possible! Edgar was extremely knowledgeable and a pleasure to work with. sales department for making the car buying process as easy as possible! Edgar was extremely knowledgeable and a pleasure to work with. More
by Mike M
Employees Worked With
Edgar Anaya
January 01, 2020
New lease I had the best experience getting a new car at this dealership. I worked with David Campos who made the whole process quick and seamless! He helped I had the best experience getting a new car at this dealership. I worked with David Campos who made the whole process quick and seamless! He helped me find what I needed and didn't push to sell me anything I didn't need. I absolutely recommend getting a car here! More
by anacamilanavarro
Employees Worked With
David Campos
December 31, 2019
Ernie was very friendly and very helpful. He explained everything throughly and answered all of our concerns and questions we had. Overall very satisfied with the treatment and purchase from them! everything throughly and answered all of our concerns and questions we had. Overall very satisfied with the treatment and purchase from them! More
by GabriellaM
Employees Worked With
Ernie Quezada
December 31, 2019
We had a wonderful experience with Ernie. He answered all our questions patiently. He was very helpful and friendly and made the whole car buying experience really memorable for us. Thanks, Ketan G our questions patiently. He was very helpful and friendly and made the whole car buying experience really memorable for us. Thanks, Ketan G More
by Ketan G
Employees Worked With
Ernie Quezada
December 31, 2019
Excellent, no pressure sales help. Ernie was friendly, efficient and was good at listening to what I was/ wasn’t interested in. Would definitely recommend Ernie to others! efficient and was good at listening to what I was/ wasn’t interested in. Would definitely recommend Ernie to others! More
by slheaven
Employees Worked With
Ernie Quezada
December 31, 2019
John Gordon worked with us while purchasing an Atlas SEL. Great care, patience, and knowledge. He answered every question about the vehicle. He allowed us to make our decision without pushing a sale. Great Great care, patience, and knowledge. He answered every question about the vehicle. He allowed us to make our decision without pushing a sale. Great experience working with him! More
by WilsonJB
Employees Worked With
John Gordon
December 31, 2019
Ask for Ernie! He was fantastic! There was no pressure to buy and it really was a seamless process. We originally went in for a certified pre-owned vehicle but found a new vehicle that fit within our budget buy and it really was a seamless process. We originally went in for a certified pre-owned vehicle but found a new vehicle that fit within our budget and couldn’t be happier. I would encourage anyone looking a new or used vehicle to visit this dealership! More
by Brenner Solo
December 31, 2019
Very friendly and helpful staff. Finance was quick and we left knowing we got a great deal. Would definitely recommend city VW if you are looking for an amazing deal and friendly staff. we left knowing we got a great deal. Would definitely recommend city VW if you are looking for an amazing deal and friendly staff. More
by Hoff2688
Employees Worked With
Mark Benne, Ryan Lundahl
December 30, 2019
JP was a pleasure to work with JP was our sales consultant and was a pleasure to work with. He was very knowledgeable and made the process very easy for us. JP has followed-up with JP was our sales consultant and was a pleasure to work with. He was very knowledgeable and made the process very easy for us. JP has followed-up with us multiple times to make sure we are happy with our vehicle and makes sure we don't have any remaining questions. Great experience. More
by pmcgushin
Employees Worked With
John Paul "JP" Scala
