City Volkswagen of Chicago

Making car buying easy during a pandemic I had the pleasure of working with Edgar at City VW of Chicago for the purchase of my 2020 Tiguan SE. Given the complexities of our times during a pan I had the pleasure of working with Edgar at City VW of Chicago for the purchase of my 2020 Tiguan SE. Given the complexities of our times during a pandemic, Edgar went above and beyond working diligently to ensure the safety of myself and the staff while not sacrificing on the buying experience you'd expect to get into a new car. The highlight of my experience was the car buying transaction was complete in just a couple of hours. I also had the pleasure of working with Mark, the finance manager, who was very knowledgeable and thorough in explaining and answering my questions. So far, I've been impressed with my VW and extremely satisfied with City VW of Chicago. They may have earned brand loyalty from this first time VW owner! More

Ray was very helpful and knowledgeable . I knew what I wanted and he made it happen. This is my first VW purchase and first diesel vehicle. I look forward to a great vehicle and recommend working with Ra wanted and he made it happen. This is my first VW purchase and first diesel vehicle. I look forward to a great vehicle and recommend working with Ray and City VW. More

David Campos Was a true professional. He made my buying experience one that will have me coming back in the future. Good luck to you. experience one that will have me coming back in the future. Good luck to you. More

Everyone at City Volkswagen made the buying process seem less especially. From having the vehicle ready to be looked at and paper went very smoothly. I would not hesitate buying another vehicle from them. less especially. From having the vehicle ready to be looked at and paper went very smoothly. I would not hesitate buying another vehicle from them. More

Recently bought a new Cross Sport the salesman JP was great to work with. I liked Mark from accounting as well. I recommend the dealership and JP to my friend who is looking to but a new car. great to work with. I liked Mark from accounting as well. I recommend the dealership and JP to my friend who is looking to but a new car. More

Ernie was a true all star! Great overall experience with him, Sam, and the entire VW team. Next time I buy a car, I will be back him, Sam, and the entire VW team. Next time I buy a car, I will be back More

Great place, would definitely come back again. They had the best prices around and worked with me for weeks before purchasing. The entire process was quick and painless, especially given the current enviro the best prices around and worked with me for weeks before purchasing. The entire process was quick and painless, especially given the current environment More

Great service from entire staff. Quick & efficient delivery process. Would recommend to friends & family. Atlas Cross port is a great value. Beautiful SUV with great features. delivery process. Would recommend to friends & family. Atlas Cross port is a great value. Beautiful SUV with great features. More

Dealership worked with me to achieve my goal price. I did not feel pressured into my purchase. Staff were friendly and professional and answered my questions. not feel pressured into my purchase. Staff were friendly and professional and answered my questions. More

Buying a car can be a pretty stressful situation but buying a car under the recent conditions due to the Covid-19 pandemic can make it a more stressful environment, so I was pretty nervous/stressed goin buying a car under the recent conditions due to the Covid-19 pandemic can make it a more stressful environment, so I was pretty nervous/stressed going into it. However, to my surprise, I was so pleased with the process! The dealership was clean, they practiced social distancing/masking rules, and they made sure to follow all guidelines by wearing gloves while on test drives, as well as disinfecting/cleaning the cars. This, hands down, is an outstanding dealership all around. Having owned multiples cars in the past, I would go to say that this has been my best car buying experience yet (very smooth, quick, and straight to the point). I’d like to thank the car salesman, John Gordon for taking the time to get me exactly what I wanted. I can be pretty picky and stubborn when it comes to things that I want and he handled the situation with total patience, and even went above and beyond and found me a deal better than what I had expected. All in all, I would highly recommend! More