City Volkswagen of Chicago

I came in here after having a negative experience at another dealership with beyond pushy sales people. I found a car online I wanted to see, called to get in a test drive and I knew right away on the p another dealership with beyond pushy sales people. I found a car online I wanted to see, called to get in a test drive and I knew right away on the phone that Eddie was going to be my guy. He got me set up with the car to drive within an hour and had it ready when I showed up. Eddie wasn't pushy one time, answered all my questions and made me feel so comfortable. I left the dealership that day with my new car and couldn't be happierwith my experience. I work in hospitality and truly appreciate someones honesty. I will send everyone this way now because of my experience and I'm so happy Eddie answered the phone that day! Thank you again! More

I recently purchased a vehicle from City Volkswagen of Chicago, and worked with Erick and Enrique throughout the process. Both Erick and Enrique were professional, transparent, and willing to go the extra Chicago, and worked with Erick and Enrique throughout the process. Both Erick and Enrique were professional, transparent, and willing to go the extra mile. I sincerely appreciated the car-buying experience they cultivated, and will absolutely recommend the City VW team as a result of this positive experience. Thank you both again! More

Hands down.. best car purchase experience in Chicago!!!...if you are looking for FIVE STARS experience from A-Z, this is THE ONE. I made an inquiry on the internet. I got an instant awesome foll Chicago!!!...if you are looking for FIVE STARS experience from A-Z, this is THE ONE. I made an inquiry on the internet. I got an instant awesome follow up by (Eric), very elegant and professional sales man. We scheduled a test drive on the same day for my wife and I. Then, at the showroom, we met a super super super nice, respectful and knowledgeable gentlemen (Edgar) who greeted us so warmly, professionally and showed us the car we planned to test drive with (Eric) earlier on the same day. (Edgar) was very knowledgeable and super nice and thoroughly highlighted the great features of the car and our 5-stars experience with him is one of the reasons we leased the car!!! On the next business day, I got a very clear and detailed quotation from (Eric), I really like the professionalism of Eric to make the efforts to send a very detailed quotation. Very relatively quick and elegant negotiation!! followed by quick and elegant agreement!! I really love everything from A-Z by Edgar and Eric. We then met (Edgar) again after agreement in terms with (Eric). Edgar as expected showed us the car again after deep cleaning and sanitizing with super nice attitude, enthusiastic spirit, good heart and educated us more on the car. The final step was going over financial documents with Jennifer who was super super nice, thorough, knowledgeable and very kind!!! This is a what I call five stars experience from A-Z. Thank you city of VW of Chicago!!! I have to say this everyone else in the showroom was showing a lot respect and kindness. More

Great salesman great staff. Had a wonderful time there and also got a great car. My experience there was wonderful. City VW made me feel like I was a long lost cousin. They made my purchase seem like a fa and also got a great car. My experience there was wonderful. City VW made me feel like I was a long lost cousin. They made my purchase seem like a family great together More

Marcus is fabulous. He is professional, courteous and put me at ease at what can become a stressful experience. He's so knowledgeable and friendly and I would recommend him to my friends. me at ease at what can become a stressful experience. He's so knowledgeable and friendly and I would recommend him to my friends. More

It was so smooth and easy to sell my car! I was a first time seller and Eddie made the process so simple. I definitely felt like I was in good hands. time seller and Eddie made the process so simple. I definitely felt like I was in good hands. More

The worker Marcus is very excellent at what he does and I will definitely recommend this dealership to others everybody there made it easy and quick for a in and out will definitely recommend this dealership to others everybody there made it easy and quick for a in and out More

Had a very great experience from the City of Chicago VW. Eddie was very helpful with helping me find the perfect car and answered all of my questions. Eddie was very helpful with helping me find the perfect car and answered all of my questions. More

From the time I spoke to a rep over here at City VW, I knew I was in good hands. I worked with both Edgar and John to receive the best possible deal on a new vehicle while being treated exceptionally well knew I was in good hands. I worked with both Edgar and John to receive the best possible deal on a new vehicle while being treated exceptionally well. Both are true gentlemen and catered to me professionally, and both have immense knowledge of the vehicles and their capabilities/features. They were able to get me exactly what I was interested in for my family and our needs with many extra bells and whistles . My experience is the best it has ever been at a dealership and I highly recommend you work with either of them while shopping at City VW. To top off my experience, I met with Jennifer who made the financing/signing of paperwork quick, simple and painless as well as educational based on the different warranties offered. Finally, I met with Enrique who helped facilitate picking up my new car and was extremely polite and friendly while we waited for the porter to pull it around front all shiny and clean from a carwash. All in all, a great experience I hope others can benefit from! Thank you!!!!! More

Eddie was great. Honest. Direct. Answered all my questions. I talked to other dealers but no one could beat the City VW price. Perfect experience and love the new car. questions. I talked to other dealers but no one could beat the City VW price. Perfect experience and love the new car. More