City Volkswagen of Chicago

Great experience. Alex Paskowski helped us a lot and behaved nicely and well informed us during test drive. All the guys working in the place was friendly. Overall nice experience, nice car happy custom behaved nicely and well informed us during test drive. All the guys working in the place was friendly. Overall nice experience, nice car happy customer! More

My experience at City Volkswagen of Chicago was great. My salesman Alex was particularly amazing !! I called the dealership for more information about the VW Passat. Eddie was very helpful and made sure I wa salesman Alex was particularly amazing !! I called the dealership for more information about the VW Passat. Eddie was very helpful and made sure I was taken care of and passed over to sales. I had no idea what I was doing or what to even look for. After sitting down and discussing the pros and cons, Alex actually found me a 2021 Passat. I had originally come in for a used vehicle but he thoroughly explained the carfax report, let me test drive, and answer all my questions. He was super personable, down to earth, and made my experience smooth. As a woman it can be particularly intimidating going into a high purchase situation. The experience was low stress and fun! I am so thankful that this was the car I ended up with, and that I had Alex to get me through my milestone of purchasing my first new car. More

Highly recommend! Volks city Chicago but specially Luis Gonzales he went above and beyond to make everything go smoothly! Car is amazing! Purchase two cars within a week best car experience I had in years. Gonzales he went above and beyond to make everything go smoothly! Car is amazing! Purchase two cars within a week best car experience I had in years.. More

Alex helped me find the perfect car for me. He didn’t put pressure on me to make a decision. He was friendly and knowledgeable. Jenny was also super helpful. Great place all around! pressure on me to make a decision. He was friendly and knowledgeable. Jenny was also super helpful. Great place all around! More

Great guy plus great to deal with and he made me and my family comfortable!!!!! family comfortable!!!!! More

Eddie Valadez did a great job walking me through the KBB car buying process. car buying process. More

We had a very good experience working with Eddie Martinez in our eventual lease of a new Volkswagen ID.4. Eddie was competent, knowledgeable, pleasant to work with and obviously very customer oriented. His f in our eventual lease of a new Volkswagen ID.4. Eddie was competent, knowledgeable, pleasant to work with and obviously very customer oriented. His follow up communications have been remarkable and very helpful.. More

Great experience!! We were in and out within and hour! More

Charles was very great to work with and helped us find the right vehicle that fit our needs. He made this experience enjoyable and and easy. the right vehicle that fit our needs. He made this experience enjoyable and and easy. More

Leased a new ID.4. The sales and finance team was very pleasant and easy to work with. Speedy, too. If the service department treats us the same way I anticipate we'll be long time customers at City Volks pleasant and easy to work with. Speedy, too. If the service department treats us the same way I anticipate we'll be long time customers at City Volkswagen. More