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City Volkswagen of Chicago
Chicago, IL
3,737 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,737 reviews
September 30, 2021
Very welcoming- super friendly staff- salesman was very responsive to my questions/ text - very easy to work with while purchasing my new VW! responsive to my questions/ text - very easy to work with while purchasing my new VW! More
by Bethbrayknecht16
Employees Worked With
Erick Schneuker, Jennifer Stewart, Marcus Carnes
September 30, 2021
Alex P. was my salesperson and he was awesome. He helped me get a good deal on my 2021 ID.4 and showed me all the features. He keeps in touch with me to help answer any questions that come up. I'd happily me get a good deal on my 2021 ID.4 and showed me all the features. He keeps in touch with me to help answer any questions that come up. I'd happily buy another vehicle from Alex and City VW! I highly recommend them! More
by kehe.martin
Employees Worked With
Alex Paszkowski, Jennifer Stewart
September 30, 2021
Very professional since the moment walking in the doors here. Their staff, especially Carlos, are more than impressive - and not pushy. The experience was exciting and enjoyable. I ended up trading in my 2 here. Their staff, especially Carlos, are more than impressive - and not pushy. The experience was exciting and enjoyable. I ended up trading in my 2019 VW Tiguan after just coming to look at options and could not be happier with my new 2022. 5 stars! More
by GBM11419
Employees Worked With
JP Scalia , Erick Schneuker, Marcus Carnes
September 27, 2021
Marcus was outstanding from start to finish. Numbers and paperwork process smooth. Overall I'm pleased with my experience at the dealership, and even more so pleased with Marcus Carnes! paperwork process smooth. Overall I'm pleased with my experience at the dealership, and even more so pleased with Marcus Carnes! More
by ETL
