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City Volkswagen of Chicago
Chicago, IL
3,734 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,734 reviews
October 26, 2021
I had an amazing experience with my sales associate his name is Eddie Martinez very informative and patient. Sales manager Clement was extremely helpful and well as his partner Dan Brasil. name is Eddie Martinez very informative and patient. Sales manager Clement was extremely helpful and well as his partner Dan Brasil. More
by anaissantana64
Employees Worked With
Clemente , Dan Brasil, Eddie Martinez
October 26, 2021
Everyone at City VW was more than accommodating. I picked the vehicle I wanted online as I am out of state and the sales staff was very helpful getting all of my questions answered before I even arrived to p the vehicle I wanted online as I am out of state and the sales staff was very helpful getting all of my questions answered before I even arrived to pick up the car. When I arrived everyone was very nice, took the time to answer my questions and made sure I had a great experience buying my car. More
by aimeebecker1115
Employees Worked With
Clemente Garibay, Jennifer Stewart, Marcus Carnes
October 25, 2021
I purchased a new VW that had some nicks and scratches on a couple panels…city VW completely rectified the problem by getting me a new vehicle…and even provided me with a much need loner in the meantime…this a couple panels…city VW completely rectified the problem by getting me a new vehicle…and even provided me with a much need loner in the meantime…this dealership is top notch!!! More
by Michael
Employees Worked With
Ernie Quezada, Eddie Martinez
October 20, 2021
On both days at the dealership, Marcus and Alex were very attentive and concerned about our questions in the showing, test drive and purchase of the vehicle. attentive and concerned about our questions in the showing, test drive and purchase of the vehicle. More
by HR
Employees Worked With
Ernie Quezada, Alex Paszkowski, Marcus Carnes
October 19, 2021
I had a wonderful experience. Marcus, Ernie, and the 2 checkout girls were absolutely wonderful, personable, and kind. The process was easy from the test drive to purchasing. I would recommend to anyone b checkout girls were absolutely wonderful, personable, and kind. The process was easy from the test drive to purchasing. I would recommend to anyone buying a car for the first time or have had rough experiences with dealerships in the past. Marcus was straightforward and honest throughout the whole process. Plus I believe I was in/out in 2 hours. More
by cmkolisz
Employees Worked With
Ernie Quezada, Marcus Carnes
