
City Volkswagen of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,739 reviews
Charles and Erick did a great job with the car sale. They worked great as a team and were able to streamline my car buying process. I've been looking for months and I felt that they really wanted what's best worked great as a team and were able to streamline my car buying process. I've been looking for months and I felt that they really wanted what's best for the customer as opposed to other dealerships. Highly recommend. More
Charles was great showing me the vehicles I was interested in. He and Eric worked with me to get the price I wanted and best of all it didn’t take all day! interested in. He and Eric worked with me to get the price I wanted and best of all it didn’t take all day! More
Ray and Eric are both wonderful to work with, they were willing to work with us and get us the car of our dreams. We really appreciated everything they did and we will definitely be back when we need our n willing to work with us and get us the car of our dreams. We really appreciated everything they did and we will definitely be back when we need our next car! More
We had a great experience at City Volkswagen of Chicago. Edgar was very helpful and knowledgeable about the products! Edgar was very helpful and knowledgeable about the products! More
I had a great experience buying a new Tiguan. Charles Diaz was helpful, very knowledgeable and the entire process was really quick and easy. I would definitely recommend it. Diaz was helpful, very knowledgeable and the entire process was really quick and easy. I would definitely recommend it. More
What an amazing experience. We had been looking for a car to replace my Mercedes for a few months. We test drove a dozen cars and decided to go test drive a Volkswagen. We were greeted by Charles Diaz and th to replace my Mercedes for a few months. We test drove a dozen cars and decided to go test drive a Volkswagen. We were greeted by Charles Diaz and the rest is history. We bought a Tiguan and absolutely love it! Charles was by far one of the most knowledgeable sales people we have ever came in contact with. He answered all of our questions and more! Erick helped make our deal happen and Jennifer took care of the finance end of things seamlessly! After visiting so many dealerships City Volkswagen has restored my faith in purchasing a car! Thank you Charles and City Volkswagen! More
So myself and the wife reached out to city volkswagen of chicago cause the wife fell inlove with the VW teguian white in color so i made the call and set up an appointment with john the manager who sounded chicago cause the wife fell inlove with the VW teguian white in color so i made the call and set up an appointment with john the manager who sounded very nice and professional over the phone and we set the appointment thw following morning John have us a call just to reconfirm that we were coming and we got a second phone call and this was when we first were contacted by Charles Diaz also very profesional over the phone let us lnow that he would be our sales rep told us that John had informed him that we were coming and to take good care of us so as soon as we reached the dealership we asked for charles and he introduced himself to us and asked us a few questions of the vehicle we were there to look at took us to the garage where they have all the vehicles stored and showed us the vehicle and we went for a test drive everything was working and in excellent condition inside outside and on the car we came back from the test drive Charles took us to his desk and took care of the paperwork after after a couple clicks of his keyboard and some signatures of our part and we were almost all done Charles disclosed that he havent been too long working there but it seemed he had been there forever excellent Job maybe in the next couple months there is a promotion for him then we were all finished with what Charles was taking care for us he took us to the guy with the numbers Mr Ernesto very profesional at what he does also he went through all the paperwork with us and the number me and the wife agreed on the deal and we made a few final signatures got a pretty sweet deal and i would recomend their services to anyone that is looking for a good deal and proffesionalism hope City Volkswagen of Chicago keep these guys 🙂 More
Just purchased the Volkswagen taos and had an amazing experience with an amazing salesperson, salesman ray cotto was very professional and very informational experience with an amazing salesperson, salesman ray cotto was very professional and very informational More