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City Volkswagen of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
5.0
3,719 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,720 reviews

December 27, 2024

Had a great customer service experience with Ray and Tim at city volkswagen of chicago More

by Lexibroadway23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

City Volkswagen of Chicago responded

Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed working with Ray and Tim, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 26, 2024

Ray C is an excellent sales man. He will get you a great car for a great deal! More

by janetmarcos3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your excellent review, Janet! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 26, 2024

Great customer service, very helpful and kind! The most honest sales guy I’ve met, Thanks for all the help Ray! More

by lcirilo84
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

City Volkswagen of Chicago responded

Thank you so much for choosing City Volkswagen of Chicago! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 22, 2024

I bought a new Tiguan at this dealership and had a great experience! Ed was very helpful and made the process easy and painless. More

by caroline.e.reynolds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

City Volkswagen of Chicago responded

Thank you, Caroline, for the great rating. Congratulations on the purchase of your new Tiguan! Thank you for choosing City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 21, 2024

My salesman, Ray, and the manager, Tim, were excellent for helping me secure a great deal on my first car, a Jetta! This is my dream first car and I’m very grateful to Ray for patiently walking me through More

by Miya Bailey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

City Volkswagen of Chicago responded

Thank you for sharing your positive experience at City Volkswagen of Chicago. Thanks for the five-star rating. We'll share your great feedback with Ray, Tim, and our crew. Congratulations on your new Jetta! We appreciate your business and hope to see you again soon. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 20, 2024

Very great all around service. From the front desk to the sales rep. Everyone was great. More

by Massey.carl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your feedback with us, Carl. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 19, 2024

Excellent service of all the team they help me with everything thank you so much More

by Alejandro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Gloria
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

City Volkswagen of Chicago responded

Thanks for your feedback on your recent visit to City Volkswagen of Chicago. It's great to hear that we were able to assist you and that you had such a positive experience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 19, 2024

Amazing service by Alex Rocha abd an equally exceptional experience at CityVW. Trustworthy and honest! More

by JP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rocha
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Dec 19, 2024 -

City Volkswagen of Chicago responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 19, 2024

Hello the service and attention was so cool when I went to buy my car thank you Andy More

by Alejandro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Gloria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

City Volkswagen of Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 19, 2024

Wow what a great deal Ray once again gave to my family and me.5Volkswagens already and counting and this City Vw store More

by ishanpatel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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