Back

City Limits Subaru - Service Center

Buda, TX

4.7
18 Reviews

18 Reviews of City Limits Subaru - Service Center

Sort by
March 10, 2025

Went in for an oil change, made an appt even though it is not necessary. Was updated by text with videos of car and anything they came across that needed attention. Service advisor , Colby came and talke More

by Debra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Cote
Mar 10, 2025 -

City Limits Subaru responded

Thanks for the kind words, Debra! We are very excited to hear you enjoyed your visit to our service department. Transparency is important to us so we are happy to hear that you enjoyed the video of your car being serviced. We hope to see you back for your future automotive needs. All the best!

March 04, 2025

This was my second visit to City Limits Subaru for the service of my Subaru. As always the service department was knowledgeable and care that work was completed to your satisfaction. I would be remiss, if More

by dennislsanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Lavery
Mar 05, 2025 -

City Limits Subaru responded

Glad to hear that your experience at our Service Center was second-to-none, Dennis! Thanks for allowing us the chance to earn your business - we'll be sure to relay all your kudos to Sean. Come back and see us soon!

February 24, 2025

Very professional organization, prompt service done in an acceptable time with a detailed service report. More

by Tmrespondek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Zygmont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

City Limits Subaru responded

Glad to hear that your experience at our Service Center was second-to-none! Thanks for allowing us the chance to earn your business - we'll be sure to relay all your kudos to Julian. Come back and see us soon!

February 15, 2025

Came in for a simple service and was more than impressed! It was so nice to be greeted right away and have constant communication with my service advisor. Would recommend to anyone and everyone! More

by hbloodworth55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Zygmont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Becamontez
Feb 15, 2025 -

City Limits Subaru responded

We are so pleased to hear your experience with our service center was exceptional! We will be sure to pass your compliments on to Julian and Jesse, and we look forward to seeing you again for your next service. Take care!

December 12, 2024

Great service dept. Knowledgeable, courteous, friendly staff. Especially service mgr & tech Townley Hass. Lovely waiting area! More

by Crazy Horse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Ann Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

City Limits Subaru responded

Thank you so much for the friendly words! We are very excited to hear you enjoyed your experience at City Limits Subaru and we hope to see you back for your future automotive needs. Happy miles!

October 08, 2024

City Limits came through for me on a Saturday, had to take care of business. More

by Peace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Ann Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

City Limits Subaru responded

Thank you for trusting our Service Team to keep your vehicle moving forward! We value your business and look forward to continuing to serve you. Happy miles!

August 26, 2024

Took my vehicle in for Safety Recall, oil/filter change and for possible extended warranty by vehicle manufacturer. Recall repair could not be done as the inhibitor replacement switch was not avail More

by garybryning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Aguillon
Aug 28, 2024 -

City Limits Subaru responded

Gary, thank you for taking the time to rate our dealership and leave a review. We take pride in our customer service and never want our customers to have a bad experience, so we appreciate your feedback. You pointed out several things for us to address, which we would love to visit with you about at your convenience. You may contact Carin Moore, our Customer Relations Director, at 512-400-4511 at any time during normal business hours. We genuinely appreciate your business and look forward to a new opportunity to assist you with your automotive needs. Thank you in advance!

Aug 28, 2024 -

garybryning responded

The representative for Subaru of America has responded promptly and we have resolved their part of the issue. I have spoken via phone to Subaru representative on two separate occasions during the morning. I left two separate messages at the phone number I was instructed to call for Will at Service Advisors Desk but have not heard back from Will. Messages left @ 9:12am & 9:49am-No response by 1:40pm as I write this response. I have also responded to the phone number I was instructed to call at City Limits Subaru to resolves the issue but again there is no human contact and I'm stuck waiting to hear back Gary

Aug 29, 2024 -

garybryning responded

I have been in contact with Carin Moore Customer Relations at City Limits Subaru, she is a very attentive and patient individual well suited for her position. We discussed my concerns and at this point things are looking much better for a relationship with this dealer. We will have another contact when the repair parts for my vehicle arrive and I get my next exposure to the Service Department at City Limits Subaru. I'm old school, I hope I shake hands with my Service Advisor and we part as friends, someone I would say "Hi" to in the grocery store not attempt to avoid. Gary

August 07, 2024

My first visit to this new Subaru dealership everything went perfectly Megan the service rep was exceptional. Facilities were superb coffee bar sitting area wifi etc and value for money. Thanks City Limits More

by SWADITI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan and the coffee bar person
Aug 08, 2024 -

City Limits Subaru responded

Glad to hear that your experience at our Service Center was second-to-none! Thanks for allowing us the chance to earn your business - we'll be sure to relay all your kudos to Megan. Come back and see us soon!

May 25, 2024

Excellent service! Andrea did a great job with communication. I would definitely recommend to others! More

by Kbonsall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Ann Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea
May 25, 2024 -

City Limits Subaru responded

Thanks for the kind words, Ms. Bonsall! We are very excited to hear you enjoyed your visit to our service department. We hope to see you back for your future automotive needs. All the best!

April 19, 2024

Friendly prompt genuine interest in my car My new home for any repairs Thanks guys More

by Mstoneking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Zygmont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

City Limits Subaru responded

Glad to be of service! Thanks for the 5-Star review! See you next time!

1