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City KIA of Greater Orlando - Service Center

Orlando, FL

4.5
203 Reviews

203 Reviews of City KIA of Greater Orlando - Service Center

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April 10, 2023

Henry Machin was very pleasant and helpful with my car repair last week at City Kia More

by sgt623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Machin
Report | Print
Apr 10, 2023 -

City KIA of Greater Orlando responded

Thank you for sharing the positive experience you had with Henry! We are so glad that he took great care of you and your automotive needs during your recent visit. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 07, 2023

Keith Parker was our service advisor and he gave us 5 star service! Fast, efficient and he deserves an A+++ on his customer service skills! Takes the stress out of getting your car service and having to More

by Edouardlaguerre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Parker
Report | Print
Apr 10, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are glad that Keith's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 07, 2023

Anthony George took excellent care of me! Was very courteous and professional and I didn’t wait too long! More

by Doloreskozack
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
Report | Print
Apr 10, 2023 -

City KIA of Greater Orlando responded

Dolores, Thank you for leaving Anthony this 5-star rating! We are so glad that he took great care of you. It is our pleasure to serve you, and we hope to see you again the next time you are in need of automotive service!

April 05, 2023

Poor customer care. Zero communication or accountability from service department and service managers. Would not recommend anyone purchase any extra care packages as the More

by Taniamichelle09
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Duke, Carlos Castillo
Report | Print
April 04, 2023

Jay Torres was my service advisor. Very helpful to the point on what my car needed with good concern. No gouging here. Fair pricing. Thank you City Kia for excellent service! More

by Dgrossot
Recommend Dealer
Yes
Employees Worked With
Jay Torres, Carlos Castillo
Report | Print
Apr 05, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are so glad that Jay took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 28, 2023

Awesome! Very smooth! All the interactions are professional. One hundred percent customer satisfaction. Highly recommended! More

by lilkatcher
Recommend Dealer
Yes
Employees Worked With
Keith Parker
Report | Print
Mar 29, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review and recommendation! Providing a smooth, top-notch experience is always our goal, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 27, 2023

David Lembke was amazing to me and made my visit a pleasant one. Thank you! More

by cynthia.sanchez1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lembke
Report | Print
Mar 28, 2023 -

City KIA of Greater Orlando responded

Cynthia, Thank you so much for your positive review! We are delighted that David could provide you with a top-notch experience. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

March 23, 2023

Was very good and nice. Keith Parker was very attentive with everything, very fast with the service More

by arnoldorivero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Parker
Report | Print
Mar 24, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are so glad that Keith could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

March 23, 2023

Amazing service and incredibly accommodating. I would HIGHLY recommend City Kia and specifically Jason Torres. More

by Nova1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Torres
Report | Print
Mar 24, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review and recommendation! We are thrilled that Jason and the team could provide you with the quality care that you deserve. He will be delighted to know how confident you are in his efforts and we hope to see you again the next time you are in need of automotive service!

March 20, 2023

Have been taking my car there for service since I got it. Great service, courteous and very organized. Service agent Shay was very sweet and explained to me what had been done to my vehicle. More

by santos.siaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Rivera
Report | Print
Mar 21, 2023 -

City KIA of Greater Orlando responded

Santos.siaca, Thank you so much for your positive review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Shay was both kind and informative. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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