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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,282 Reviews

1,282 Reviews of City KIA of Greater Orlando - Service Center

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April 12, 2025

Excelente la atención de todo el personal especial en servicio..muy complacido con su atencion.gracias. More

by maritzafeliciano98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

City KIA of Greater Orlando responded

Maritza, ¡Gracias por dejarnos esta excelente reseña! Nos alegra saber que nuestro equipo le brindó un excelente servicio y que quedó muy satisfecha con su atención.

April 12, 2025

The entire dealership is very responsive to customer requests and very accommodating. Edison did a fine job finding the car and having it delivered to the dealership it was available and ready when they More

by mspin@americanaudiovisual.com
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Murphy
Apr 14, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Edison this stunning review! We are pleased to know that he was responsive to your requests, very accommodating and had the car delivered/ready when he said it would be. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 12, 2025

City Kia and Jay provided excellent service—fast, friendly, professional, and knowledgeable. Highly recommend for a smooth experience! More

by mrfernandez8585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Colon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay
Apr 14, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Jay this exceptional review and recommendation! We are pleased to know that he was fast, friendly, professional, knowledgeable and made your experience smooth. We hope to serve you again in the future when the time comes.

April 12, 2025

quick it was a quick experience with various people and a great end result good More

by MARBRIP
Recommend Dealer
Yes
Employees Worked With
manuel
Apr 14, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team made your experience quick and the end result was good. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 12, 2025

Fast and great customer service (AG) has always taken care of our family vehicles and is an absolute asset to the City Kia dealership More

by ANTONELLAWELSH96
Recommend Dealer
Yes
Employees Worked With
AG
Apr 12, 2025 -

ANTONELLAWELSH96 responded

Fast and great customer service (AG) has always taken care of our family vehicles and is an absolute asset to the City Kia dealership

Apr 14, 2025 -

City KIA of Greater Orlando responded

ANTONELLA, Thank you for leaving AG this incredible review! We are happy to know that he provided you with fast and great service as always. We look forward to continue serving you in the future.

April 12, 2025

It all depends who you work with. I had good and bad experiences depending on the advisor you are paired with. More

by JACKELINE_G2001
Recommend Dealer
Yes
Employees Worked With
Jay
Apr 14, 2025 -

City KIA of Greater Orlando responded

JACKELINE, Thank you for leaving us this amazing review! We are happy to know that Jay made your experience good and we are sorry to hear you had bad experiences other times. Please do not hesitate to let us know how we may be of further service to you.

April 11, 2025

They where very understanding and helpful and efficient kept me up to date all time More

by LLaveconsulting
Service Time
Recommend Dealer
Yes
Employees Worked With
Ricardo
Apr 14, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this spectacular review! We are delighted to know that our team was very understanding, helpful, efficient and kept you updated at all times.

April 11, 2025

Amazing staff. They got me in and out very quickly. Devon was great to work with. Will be coming back. More

by Nathaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Apr 14, 2025 -

City KIA of Greater Orlando responded

Nathaniel, We are grateful for you leaving Devon this flawless review! We are pleased to know that she was great to work with, amazing and got you in/out quickly. We look forward to serving you again in the future when the time comes.

April 11, 2025

City Kia is very attentive to my car's needs. I do appreciate their hard work in ensuring that my car gets everything that it needs in order to resume running smoothly. More

by Bob The Bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in Service dept (nice young Asian man)
Apr 14, 2025 -

City KIA of Greater Orlando responded

Bob, Thank you for leaving us this positive review! We are happy to know that our team was very attentive to your car's needs and worked hard to ensure your car got everything it needs. Please do not hesitate to let us know how we may be of further service to you.

April 11, 2025

My experience was great! Jocelyn Caceres and Felix were amazing, very professional and competent. Customer Service skillset is on point. I wish all of my services were lik More

by RUFUS06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn Caceres, Felix
Apr 14, 2025 -

City KIA of Greater Orlando responded

Rufus, We appreciate you for leaving Jocelyn and Felix this marvelous review! We are delighted to know that they were amazing, very professional, competent and kept you abreast as to what was happening to your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know.

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