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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
680 Reviews
Call Service Center (855) 791-3984

680 Reviews of City KIA of Greater Orlando - Service Center

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April 15, 2025

City KIA offers things when they are selling you the vehicle that then they do not fulfill More

by Carlos Fermín
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marilyn Santos
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

City KIA of Greater Orlando responded

Carlos, Thank you for your time and feedback. We are very sorry to hear that your sales experience wasn't as pleasant as certain promotions weren't added during your sales process. We would welcome the opportunity to give us a call at our dealership and ask for the Sales Manager. We would love to help you!

April 14, 2025

Very friendly and thorough. It was also much quicker than I expected. It was my second time at the dealership and noticed new seating in the wait area which also unexpected. I w More

by xangav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
Report | Print
Apr 14, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this positive review! We are happy to know that our team was very friendly, thorough and completed your vehicle much quicker than you expected. Please do not hesitate to let us know how we may be of further service to you.

April 14, 2025

Excelente atención de todo el staff, especialmente de Franco que fue la persona que me atendió, muy amable y profesional en su trabajo. More

by Tesaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
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Apr 14, 2025 -

City KIA of Greater Orlando responded

Thesaura, ¡Agradecemos que le hayas dejado a Franco esta espectacular reseña! Nos complace saber que fue muy amable, profesional y que te brindó un servicio excelente. Si necesitas ayuda con algo más, no dudes en hacérnoslo saber.

April 14, 2025

Awesome experience. They kept me informed and resolved all issues. Very easy process. It’s out third Kia but have never been to a dealership but will definitely be back More

by jasondewglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
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Apr 14, 2025 -

City KIA of Greater Orlando responded

Jason, We are grateful for you leaving us this wonderful review! We are pleased to know that our team made your experience awesome, kept you informed/resolved all issues and made the process very easy. We look forward to serving you again in the future when the time comes.

April 14, 2025

City Kia provide an excellent customer service. The wating time is short and the service advisor Jocelyn Caceres attention was excellent. More

by JCCPURAVIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn Caceres
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Apr 14, 2025 -

City KIA of Greater Orlando responded

Providing excellent service is so important to us here at City KIA of Greater Orlando and we are glad that Jocelyn's efforts met your satisfaction! We are thrilled to know that she was excellent. We wish you safe travels until we meet again!

April 14, 2025

Amazing service, since you first come in the staff is willing to provide the best possible service. Would recommend to anybody. More

by omar.lebron1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
Report | Print
Apr 15, 2025 -

City KIA of Greater Orlando responded

Omar, We appreciate you for leaving us this marvelous review and recommendation! We are delighted to know that our team was willing to provide you with the best possible service as you first came in. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 14, 2025

Great customer service makes all the difference in the world. It can be stressful when you are having car trouble so I appreciated the kindness. They were the best. More

by maryjfive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 15, 2025 -

City KIA of Greater Orlando responded

Mary, We are grateful for you leaving us this stunning review! We are pleased to know that our team is the best and kind. We hope to serve you again in the future when the time comes.

April 14, 2025

Excelente servicio ,el personal son muy amables y atentos. El tiempo de espera es prudente. Lo recomiendo al 100 More

by LYDLOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

City KIA of Greater Orlando responded

Para City KIA of Greater Orlando, brindar un servicio excelente es fundamental, y nos complace que el esfuerzo de nuestro equipo haya satisfecho sus necesidades y haya sido su recomendación. Nos complace saber que fueron muy amables y atentos, y que el tiempo de espera fue razonable.

April 14, 2025

Very good service. I always change the oil with you and I will continue even without the warranty to guarantee the service. More

by PARISCAVALCANTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper
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Apr 15, 2025 -

City KIA of Greater Orlando responded

Paris, Thank you for leaving us this terrific review! We are happy to know that our team provided you with very good service. We look forward to continue serving you in the future.

April 14, 2025

Overall, it was a good experience. Abel was amazing in describing the processes Abel awesome More

by melindagcarrier
Recommend Dealer
Yes
Employees Worked With
Abel
Report | Print
Apr 15, 2025 -

City KIA of Greater Orlando responded

Melinda, Thank you for leaving Abel this incredible review! We are happy to know that he was amazing in describing the process, awesome and made your experience good. Please do not hesitate to let us know how we may be of further service to you.

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