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City KIA of Greater Orlando - Service Center

Orlando, FL

4.5
203 Reviews

203 Reviews of City KIA of Greater Orlando - Service Center

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May 31, 2023

Customer service was above and beyond. Not only were detail and keeping us informed of the vehicle but made sure we were comfortable while waiting. Experience was very delightful and stres More

by Sharong214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony G.
Jun 01, 2023 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with us. We are so glad that Anthony took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 31, 2023

Keith Parker Jr assisted me and he was excellent. I highly recommend him for anything in the service of your car. He was kind, professional and quick. More

by wallymarrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Parker Jr, Tim Duke, Carlos Castillo
Jun 01, 2023 -

City KIA of Greater Orlando responded

Thank you for leaving Keith this positive review! We are so glad that he could provide you with 5-star service. He will be delighted to hear of your kind words and to know that he earned your kind recommendation. We hope to see you again the next time you are in need of automotive service.

May 22, 2023

Sonia was extremely helpful and answered all of my questions. She was professional and expedited my experience as quickly as possible. She advised me on the best discount to help save on my total ex More

by platislaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia and Kimberly
May 23, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your wonderful review! Providing a smooth, 5-star experience is always our goal, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 16, 2023

Great service my representative Anthony George was knowledgeable and willing to go the extra mile to make my experience unique. More

by roger.cepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George,
May 17, 2023 -

City KIA of Greater Orlando responded

Roger, Thank you for leaving Anthony this positive review! We are so glad that he could provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a cal if there is ever anything more that we may help you with.

May 15, 2023

Keith Parker was a pleasure to work with. He made everything easy and his customer service was commendable. Great service and was very appreciative of the service given More

by vonettaharley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith parker
May 17, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review We are so glad that Keith took great care of you and made your experience with us as smooth as possible. He will be delighted to know that you deeply valued his assistance. We hope to see you again the next time you are in need of automotive service!

May 15, 2023

"I recently had my car fixed at city kia, and I couldn't be happier with the service I received. From the moment I walked in, the staff was friendly and professional, and they quickly diagnosed the issue wi More

by Ydorisca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
May 17, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review and recommendation! Providing quality and efficient service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 12, 2023

Everyone was welcoming! Ricardo was an Excellent help, very kind and patient. I appreciate the amazing communication and customer service. More

by jessica.mulero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo (Kia Advisor)
May 15, 2023 -

City KIA of Greater Orlando responded

Jessica, Thank you for leaving Ricardo this positive review! We are so glad that he took great care of you and he will be honored to know that you deeply valued his service. We hope to see you again the next time you are in need of automotive service!

May 08, 2023

I am pleased to have thorough, kind and helpful employees work on my car. Thank you all! More

by quintanaj25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, Dan and a woman (forgot her name) were great as always.
May 11, 2023 -

City KIA of Greater Orlando responded

Quintanaj25, Thank you for sharing your positive experience with us! We are so glad that our team was both kind and thorough throughout your visit. Our guests' safety and satisfaction is our utmost priority. We hope that you continue to choose us for all of your future automotive needs!

May 05, 2023

Every time we come to the service department at City Kia everyone is so helpful and welcoming. Anthony George went above and beyond to get both off our vehicles in for oil changes. He even offered to get us More

by linda61hurley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
May 08, 2023 -

City KIA of Greater Orlando responded

Linda61hurley, Thank you for taking the time to leave us this positive review! We are delighted that Anthony and the team could consistently provide you with top-notch service, and that Anthony could make this experience with us no different. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 04, 2023

Always professional polite humble explaining clearly what will be done with vehicle and customer service More

by Foxybrooklyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Torres
May 05, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are so glad that our team could provide you with thorough and efficient service. It is our pleasure to assist you in any way possible, and we hope that you continue to choose us for all of your future automotive needs!

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