City KIA of Greater Orlando - Service Center

Provided phenomenal customer service along with updates on the vehicle that they were working on. The job was able to be expedited more sooner with the fortune of overnight parts and repairs within two day on the vehicle that they were working on. The job was able to be expedited more sooner with the fortune of overnight parts and repairs within two days to resolve my issue with the brakes on my Kia Forte. No doubt I would come again if any other future issues occur with my vehicle. Keep up the superb work City Kia. More

The service was amazing and Keith Parker make sure that my time there was pleasant. Thank you my time there was pleasant. Thank you More

They were great and got my recall and repair done the same day. I also had Keith Parker answer a few questions I had about my Kia. Everyone was very friendly. I also love how a free car wash is always th same day. I also had Keith Parker answer a few questions I had about my Kia. Everyone was very friendly. I also love how a free car wash is always thrown in. More

Talk about excellent service I would not take my car anywhere else. Thank you Anthony George !. anywhere else. Thank you Anthony George !. More

Horrible experience! ! I had, I took my car for an oil change and to have the air bag light checked, which keeps flashing. When I called to make the appt. I notified what ! I had, I took my car for an oil change and to have the air bag light checked, which keeps flashing. When I called to make the appt. I notified what was going on with the air bag, how ever the service advisor his name is Jason Torres He said they do not do that at 4:00pm. Is not what he said is how he said that. Jason Torres, horrible customer service, and he says he has 27 years of experience. This is my second bad experience taking my car for services. I think it's time to go somewhere else. More

I had an excellent experience at this dealership. Jay Torres the representative was informed, helpful and courteous. Jay Torres the representative was informed, helpful and courteous. More

KIA usually gives good service. ..however, to me, what makes KIA great is good customer service. My customer service person, Keith Parker, was just that. He was knowledgeable about ..however, to me, what makes KIA great is good customer service. My customer service person, Keith Parker, was just that. He was knowledgeable about the service of my car. He didn't talk to me like he was doing it for himself, but for the customer. He greeted me with a smile and I left with a hand shake. Like he cared. This put me at ease, because I hate taking my car to the shop to be serviced. Thinking it could be very expensive. I've only been to KIA twice since I purchased my KIA because I purchased my car at a different dealership. It was under limited warranty to be serviced there. They did a great job also. But now I take it to KIA because of certain KIA parts and warranties. I'll see how KIA turns out in the end. All in all a good service visit. S.G, Orlando, FL More

Keith Parker took care of my issues and got me out quickly. He made me feel appreciated as a customer. quickly. He made me feel appreciated as a customer. More

Recently went to City Kia for my first service. What an amazing team of associates they have. Alberto Rivera was my advisor and he explained everything they were going to do for my first service. What an amazing team of associates they have. Alberto Rivera was my advisor and he explained everything they were going to do for my first service. I also needed a transmission software update which the team was able to perform while I waited. When they were done with my car, Mary Jimenez took me to the cashier. There were no charges since I had the Maintenance contract and the transmission update was under warranty. Once I got my paperwork, Mary took me to my car, explaining everything about the dealership. Both Alberto and Mary have great customer skills. Great communication with the customers. So far, sales and service experience has been stellar. A true 5 Star Dealer! More