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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,296 Reviews
Call Service Center (855) 791-3984

1,296 Reviews of City KIA of Greater Orlando - Service Center

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April 18, 2025

City Kia Greater Orlando is a place where the communication is good. The services like Uber is great. I really recommend this dealership to family and friends. More

by sonialopez7706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
Report | Print
Apr 21, 2025 -

City KIA of Greater Orlando responded

Sonia, Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction and recommendation! We are thrilled to know that their communication with you was good and offered you free Uber services. We wish you safe travels until we meet again!

April 18, 2025

Above and beyond professional… breakfast sandwich voucher! That’s a first and much appreciated … keep it up More

by lawofsolomon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure names
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this terrific review! We are happy to know that our team was above/beyond professional and you appreciated the breakfast sandwich voucher they gave you. Please do not hesitate to let us know how we may be of further service to you.

April 18, 2025

EXCELENT SERVICE IN THIS DEALER. IVAN (Sealer) AND JOEL (financing) ARE EXCELENT. THEY HEAR ME AND DO EVERYTING TO HELP ME! More

by Zaret Figueroa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel, (Financial area) 5 stars
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Zaret, We appreciate you for leaving Ivan and Joel this phenomenal review! We are delighted to know that they provided you with excellent service, listened to you and did everything to help you. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 18, 2025

The very best service! ! They always take care of us - great experience and comfort even during service More

by Genesis Vargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Genesis, We appreciate you for leaving us this marvelous review! We are delighted to know that our team always takes care of you, made your experience great and provided you with the very best service. We look forward to continue serving you in the future when the time comes.

April 18, 2025

It was a really good experience He was attentive, good, polite He helped a lot More

by JCASTROLEON2117
Recommend Dealer
Yes
Employees Worked With
Zack
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Apr 21, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Zach this stunning review! We are pleased to know that he was attentive, good, polite and helped you a lot. We hope to serve you again in the future when the time comes.

April 17, 2025

Muy amable muy atento muy responsable hizo un buen trabajo mumuy buen trabajoy buena persona More

by nereidaalonso075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FRANCO
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Apr 17, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos su excelente reseña! Nos complace saber que nuestro equipo fue muy amable, atento, responsable, bueno y que hizo un excelente trabajo. Si necesita ayuda con algo más, no dude en hacérnoslo saber.

April 17, 2025

I appreciate all attention and service! Frank was amazing with us! It’s always good came here! More

by Eliane Croscatto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Apr 17, 2025 -

City KIA of Greater Orlando responded

Elaine, We are grateful for you leaving Frank this exceptional review! We are pleased to know that he was amazing with you and attentive. We look forward to continue serving you in the future when the time comes.

April 17, 2025

Juan Castillo was fantastic, now, the wait time was terrible, more than 4 hours for the simple things I had to do to my car More

by fleslerdavid
Recommend Dealer
Yes
Employees Worked With
Juan castillo
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Apr 17, 2025 -

City KIA of Greater Orlando responded

David, Thank you for your time and feedback. We are delighted to hear that Juan was able to provide you with exceptional customer service but had a issue with the wait time for your services. We value your opinion and would like the opportunity to speak to you on this matter, please give us a call at our dealership and ask for the Service Manager. We would love to help you.

April 17, 2025

They returned the car to me dirty, with the air conditioning on full blast, I had to wait a long time to return the car and to pick it up!! More

by MAPOLO1070.YURI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maximiliano Ercolani
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

City KIA of Greater Orlando responded

Yuri, We appreciate you taking the time to write this honest review. We are very sorry to hear that your service experience was unpleasant due to the vehicle being dirty and A/C being on full volume. Your feedback matters to us and would like the opportunity to speak to you on this matter, please give us a call at our dealership and ask for the Service Manager. We would be happy to help you.

April 17, 2025

I had a great experience with Josh at my last visit! he went above and beyond to make sure I understood everything my car needed and that i was comfortable while I waited. Definitely exceeded my ex More

by KETHELENGDASILVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Farley
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Apr 18, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Josh's efforts met your satisfaction! We are thrilled to know that he went above/beyond to make sure you understood everything your car needed, made your experience great and exceeded your expectations. We wish you safe travels until we meet again!

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