Back

City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
698 Reviews

698 Reviews of City KIA of Greater Orlando - Service Center

Sort by
February 03, 2023

The service dept at City Kia is absolutely FABULOUS! Henry Machin was one of the first people I met, my service manager, and immediately made me feel comfortable. Honestly, it was as though I was with f More

by Zovtic64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Machin
Feb 06, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your wonderful review! We are so glad that Henry could provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible and we hope to see you again the next time you are in need of automotive service!

January 30, 2023

Henry Machin is just the best service consultant. What a wonderful asset to your company, keeps you informed, is knowledgeable and genuinely cares about us. We wouldn’t ask for anyone else, and Kimbe More

by TAMMYROD40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Machin, Tim Duke
Jan 31, 2023 -

City KIA of Greater Orlando responded

Tammy, Thank you so much for your wonderful review! We are delighted that Henry and Kimberly could provide you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible and they will be honored to know that you greatly value their service. Take care!

January 29, 2023

Had a Recall appointment, dropping it off was quick and easy. My service advisor, AG, was very professional and kept me up to date on the status of my vehicle. More

by Judith Barber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AG, Tim Duke
Jan 30, 2023 -

City KIA of Greater Orlando responded

Judith, Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 27, 2023

I am always Impressed from the first time I pull up to the dealership, till I drive out. More

by Mkrass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Torres
Jan 27, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are delighted that our team could consistently provide you with top-notch service. It is our pleasure to assist you in anyway possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

January 24, 2023

City Kia is one of the friendliest dealerships I’ve been to. German Valencia took good care of me and got me out earlier then what was quoted. More

by Missy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
German Valencia
Jan 25, 2023 -

City KIA of Greater Orlando responded

Missy, Thank you so much for your wonderful review! We are so glad that German could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

January 23, 2023

Excellent customer service , Keith Parker (Advisor ) is excellent , very informative and professional. I’m a very satisfied customer ! More

by janinena79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Parker
Jan 24, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! Providing thorough and efficient service is so important to us, and we are glad that Keith's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 21, 2023

Anthony George was very welcoming made me feel like family super awesome guy, going back! More

by Ray Sosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
Jan 23, 2023 -

City KIA of Greater Orlando responded

Ray, Thank you for taking the time to leave Anthony this excellent review! We are delighted that he could provide you with the quality service that you deserve. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

January 21, 2023

My service advisor for this visit was Douglas Fumero. He was very personable and listened to my needs and expectations prior to work being done. He arranged for transportation from and back to the dealer More

by RWhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Fumero, service department advisor
Jan 23, 2023 -

City KIA of Greater Orlando responded

Thank you for leaving Douglas this positive review! We are delighted that he could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know if there is ever anything more that we may help you with.

January 18, 2023

Good and fast service. Shout out to Keith Parker for his prompt and excellent help More

by Peter Pichardo
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith parker, Tim Duke
Jan 19, 2023 -

City KIA of Greater Orlando responded

Peter, Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that Keith and the team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

January 14, 2023

Carlos Inoa met me with a friendly smile. He understood my requests immediately and answered my questions confidently. He ordered a complimentary Lyft which arrived quickly. Also, my car was More

by pcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duke
Jan 16, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are happy to hear that Carlos could provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that Carlos and the team may help you with.

...
61
...