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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,967 Reviews
Call Service Center (855) 791-3984

1,967 Reviews of City KIA of Greater Orlando - Service Center

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June 23, 2025

Excelente servicio la chica que me atendió Jocelyn muy amable estuvo pendiente en todo momento de informarme cómo iba el servicio sin duda la recomiendo More

by LUISG.MOLINAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Departamento de servicio tecnico
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Jun 24, 2025 -

City KIA of Greater Orlando responded

Luis, Gracias por su amable reseña. Nos complace saber que su experiencia con Jocelyn ha sido tan positiva y que confía plenamente en nuestra experiencia y servicio. Esperamos volver a verle la próxima vez que necesite el servicio de su vehículo.

June 22, 2025

Labour is expensive and parts are rated double. It’s not value for money and I won’t recommend to others More

by akshaIsnsbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston Negron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Castillo
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June 22, 2025

Zachary was so helpful and knowledgeable. I had a few concerns about what services were needed but he was able to explain every service in detail so I could make the right choice for me. More

by FLIPSOVERJOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Castillo, Sebastian Gomila
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Jun 24, 2025 -

City KIA of Greater Orlando responded

Hello, We are delighted to hear that Zachary provided you with exceptional, trusted service from the start to end! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

June 22, 2025

Very good and fast They are very knowledge and professional Good price and very friendly More

by Vertical.01
Recommend Dealer
Yes
Employees Worked With
Daniel landeiro
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Jun 24, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for your time and feedback. We are pleased to hear that your service experience with our team was so pleasant with pricings and customer service. We look forward to seeing you again in the future.

June 22, 2025

Great customer service brought my car in for a oil change they took care of it More

by Sharie0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Jun 24, 2025 -

City KIA of Greater Orlando responded

Sharie, Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs were met with your oil change. We look forward to seeing you again in the future.

June 22, 2025

I've always had a good experience with service here. Oscar Platt runs a tight ship and gets things quickly. More

by lobo267
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Oscar Platt
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Jun 24, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for your time and kind review. We are pleased to hear that you had such a positive experience with Oscar here at- City KIA. We look forward to working with you again in the future.

June 22, 2025

Excellent Service and very Fast and the Frank Garcia very Professional. I recommend now Service More

by Vvidal27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
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Jun 24, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for your kind review. We are delighted to hear that your vehicle service was completed quickly, as promised with Frank! Thank you for your recommendation and we look forward to seeing you again when your car is ready for its next service.

June 22, 2025

Franco was thorough in his explanation of the services being provided. He was very professional in his performance of his job More

by KENNYKING1030
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
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Jun 24, 2025 -

City KIA of Greater Orlando responded

Kenny, We are very happy to hear that your vehicle service needs are met with convenience and great results with Franco! Please let us know if we can be of assistance in the future.

June 22, 2025

Mostly good service. They always forget to reset the wrench service timer. They will drive you home and back which is great. I’ve compared them to other dealerships and More

by sealley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jun 24, 2025 -

City KIA of Greater Orlando responded

Sealley, We would like to thank you for letting us know how we are doing. Here at, City KIA we work extremely hard to ensure that all guests are comfortable with their visit. Our entire team will be pleased to hear you were completely satisfied with their customer service.

June 21, 2025

Oil change and recall took almost 5 hours after being quoted 3 1/2 hours - many people in the waiting room were upset about the wait. More

by Scott
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ba
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