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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,368 Reviews
Call Service Center (855) 791-3984

1,368 Reviews of City KIA of Greater Orlando - Service Center

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May 01, 2025

When I arrived to the service drive way a I was received with a very polite person and gave me directions to find my service advisor. Rico is an excellent person and helped in all my needs about my car. My More

by ESCABUR03
Recommend Dealer
Yes
Employees Worked With
Rico
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May 02, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Rico this spectacular review! We are delighted to know that he was excellent, very polite, attentive and helped you with all your needs on your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 01, 2025

Poor, expensive and They stole two of the valve caps from my tires, and they were customized ones I had bought. More

by Alexander231189
Recommend Dealer
No
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May 10, 2025 -

City KIA of Greater Orlando responded

Everyone here at- City Kia of Greater Orlando wants to give you the utmost highest apologies. We strive to always connect with our guests to make sure that we are all on the same page, before and after the service process. We want to make it right with you, if we can get another opportunity, please contact us here at the dealership and ask for the Service Manager so we can resolve this as soon as possible. Once again, thank you for your time and understanding.

May 01, 2025

Great! Awesome service and Devon kept me up to date on the status of my vehicle! She was awesome! More

by MARI7017
Recommend Dealer
Yes
Employees Worked With
Devon
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May 01, 2025 -

City KIA of Greater Orlando responded

MARI, We appreciate you for leaving Devon this stellar review! We are delighted to know that she was great, awesome and kept you up to date on the status of your vehicle.

May 01, 2025

Great Nate and AG are always great to work with. Had some poor interaction with the sales department though. More

by QUINANCRF
Recommend Dealer
Yes
Employees Worked With
Nate
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May 01, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Nate and AG this wonderful review! We are pleased to know that they are always great to work with. We look forward to continue serving you in the future.

May 01, 2025

Very helpful. Kept in contact with me about my car and answered any questions I had. More

by Santiagogina996
Recommend Dealer
Yes
Employees Worked With
Jason Torres
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May 02, 2025 -

City KIA of Greater Orlando responded

Santiago, We are grateful for you leaving us this wonderful review! We are pleased to know that our team was very helpful, kept you updated on your car and answered any questions you had.

May 01, 2025

very nice easy to get in and out. ..All staff were polite and proud and very professional More

by craigackles
Recommend Dealer
Yes
Employees Worked With
daniel landeiro
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May 01, 2025 -

City KIA of Greater Orlando responded

Craig, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was polite, very professional and got you in/out.

May 01, 2025

Jocelyn is always very helpful and communicative, Libby is amazing. Everyone is great! Also a pleasure working with you all! More

by eddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

City KIA of Greater Orlando responded

Eddy, We appreciate you for leaving Jocelyn and Libby this marvelous review! We are delighted to know that they always are very helpful, communicative, amazing, great and a pleasure to work with. We look forward to continue serving you in the future.

May 01, 2025

The communication was great, carrying customers as well of the vehicle and awesome with the Uber. More

by hernandezmonic942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

City KIA of Greater Orlando responded

Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were great with their communication. We wish you safe travels until we meet again!

May 01, 2025

Was treated with respect and my handled in a timely manner. Took time to explain what my vehicle needed and was very informative More

by KAYDANA06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this stunning review! We are pleased to know that our team treated you with respect, were very informative and handled everything in a timely manner. We hope to serve you again in the future.

May 01, 2025

Great service, thank Jonathan for your service and amiability with me and my family. Recommend More

by dennissoto
Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan of service. Excellent.
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May 01, 2025 -

City KIA of Greater Orlando responded

Dennis, Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that Jonathan's efforts met your satisfaction and recommendation! We wish you safe travels until we meet again!

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