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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,361 Reviews
Call Service Center (855) 791-3984

1,361 Reviews of City KIA of Greater Orlando - Service Center

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May 01, 2025

Helpful, knowledge, understanding the situation that I had, problem solver He find support for my situation and we can find a win win More

by titocastillob
Recommend Dealer
Yes
Employees Worked With
Ivan Merchan
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May 02, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Ivan's efforts met your satisfaction! We are thrilled to know that he was helpful, knowledgeable, understanding and supportive. We wish you safe travels until we meet again!

May 01, 2025

Everything was great, didn't have a ridiculously long wait time like usual. All around excellent experience this time. More

by corey.herny
Recommend Dealer
Yes
Employees Worked With
Devon
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May 01, 2025 -

City KIA of Greater Orlando responded

Corey, We appreciate you for leaving us this remarkable review! We are delighted to know that everything was great and our team made your experience excellent. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 01, 2025

Timely attended at my appointment time. Explained the service details thoroughly. Complete the work in time. Pleasing behavior. More

by FCHELEKATT
Recommend Dealer
Yes
Employees Worked With
Jocelyn Caceres
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May 01, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this amazing review! We are happy to know that our team explained all the details thoroughly, completed the work in time and were pleasant. Please do not hesitate to let us know how we may be of further service to you.

May 01, 2025

When I arrived to the service drive way a I was received with a very polite person and gave me directions to find my service advisor. Rico is an excellent person and helped in all my needs about my car. My More

by ESCABUR03
Recommend Dealer
Yes
Employees Worked With
Rico
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May 02, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Rico this spectacular review! We are delighted to know that he was excellent, very polite, attentive and helped you with all your needs on your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 01, 2025

Poor, expensive and They stole two of the valve caps from my tires, and they were customized ones I had bought. More

by Alexander231189
Recommend Dealer
No
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May 10, 2025 -

City KIA of Greater Orlando responded

Everyone here at- City Kia of Greater Orlando wants to give you the utmost highest apologies. We strive to always connect with our guests to make sure that we are all on the same page, before and after the service process. We want to make it right with you, if we can get another opportunity, please contact us here at the dealership and ask for the Service Manager so we can resolve this as soon as possible. Once again, thank you for your time and understanding.

May 01, 2025

Great! Awesome service and Devon kept me up to date on the status of my vehicle! She was awesome! More

by MARI7017
Recommend Dealer
Yes
Employees Worked With
Devon
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May 01, 2025 -

City KIA of Greater Orlando responded

MARI, We appreciate you for leaving Devon this stellar review! We are delighted to know that she was great, awesome and kept you up to date on the status of your vehicle.

May 01, 2025

Great Nate and AG are always great to work with. Had some poor interaction with the sales department though. More

by QUINANCRF
Recommend Dealer
Yes
Employees Worked With
Nate
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May 01, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Nate and AG this wonderful review! We are pleased to know that they are always great to work with. We look forward to continue serving you in the future.

May 01, 2025

Very helpful. Kept in contact with me about my car and answered any questions I had. More

by Santiagogina996
Recommend Dealer
Yes
Employees Worked With
Jason Torres
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May 02, 2025 -

City KIA of Greater Orlando responded

Santiago, We are grateful for you leaving us this wonderful review! We are pleased to know that our team was very helpful, kept you updated on your car and answered any questions you had.

May 01, 2025

very nice easy to get in and out. ..All staff were polite and proud and very professional More

by craigackles
Recommend Dealer
Yes
Employees Worked With
daniel landeiro
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May 01, 2025 -

City KIA of Greater Orlando responded

Craig, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was polite, very professional and got you in/out.

May 01, 2025

Jocelyn is always very helpful and communicative, Libby is amazing. Everyone is great! Also a pleasure working with you all! More

by eddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

City KIA of Greater Orlando responded

Eddy, We appreciate you for leaving Jocelyn and Libby this marvelous review! We are delighted to know that they always are very helpful, communicative, amazing, great and a pleasure to work with. We look forward to continue serving you in the future.

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