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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
698 Reviews

698 Reviews of City KIA of Greater Orlando - Service Center

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March 17, 2025

I had a great service starting by flexibility as I was running late and detailed explanations by Franco Papagno. Great job! More

by anaagostini21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
Mar 17, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Franco this spectacular review! We are delighted to know that he was flexible, gave detailed explanations and did a great job. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 17, 2025

Me encanta la atención y el servicio es muy buena, lo recomiendo al 100%. Muchas gracias. More

by CTBANDRES3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excelente atención m, gracias Juan.
Mar 17, 2025 -

City KIA of Greater Orlando responded

¡Gracias por dejarnos esta reseña y recomendación tan positiva! Nos alegra saber que le encantó el servicio que le brindó nuestro equipo y que fue excelente. ¡Conduzca con cuidado!

March 17, 2025

They fixed my car and that is the most important to me. They took their time but they did it More

by JOAQUINHERNANDEZ030471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Mar 17, 2025 -

City KIA of Greater Orlando responded

Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they took their time and fixed your car. We wish you safe travels until we meet again!

March 17, 2025

Juan was great. But, I always have problem when they took my car. My car still showing that’s need service requires. They did a update to the software and now I cann More

by mercedlily2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Juan this stunning review! We are pleased to know that he was great and is the best. If you would like to discuss things further please call us here at the dealership and ask for the service manager to see how we can make things right. We hope to serve you again in the future when the time comes.

March 17, 2025

There service people were very nice. But it took a min.for the work to be done. More

by Nancyheffner53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

City KIA of Greater Orlando responded

Nancy, Thank you for leaving us this fantastic review! We are happy to know that our team was very nice. We deeply apologize for the long wait time that you went through while your vehicle was being fixed. Please do not hesitate to give us a call and ask for the Service Manager to see how we can make things right. Drive safe!

March 17, 2025

I’m grateful for the guys that go out their way to help me my husband is in a wheelchair so when I ask the guys to clean my windshield the do a great job and are really helpful More

by bishopbenjamin5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Carmenatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team went out of their way to help you and did a great job. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 17, 2025

Fueron amables y serviciales muy buen servicio pero un poco demorado de todas maneras gracias More

by juliocesargalvis1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

City KIA of Greater Orlando responded

Julio, Para City KIA of Greater Orlando, brindar un excelente servicio es fundamental, y nos complace que el esfuerzo de nuestro equipo haya sido de su agrado. Nos complace saber que fueron amables y serviciales. ¡Le deseamos un buen viaje hasta que nos volvamos a ver!

March 16, 2025

Always great service, friendly staff, I like the lyft service for the customers, very satisfied More

by MCIVD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate service advisor
Mar 17, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team was friendly and always provides you with great service. We look forward to continue serving you in the future when the time comes.

March 16, 2025

Abel provided great customer service, customer care and went above and beyond to make sure that my payment process was smooth. More

by Yvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

City KIA of Greater Orlando responded

Yvette, Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that Abel's efforts met your satisfaction! We are thrilled to know that he went above and beyond to make sure the process was smooth. We wish you safe travels until we meet again!

March 16, 2025

Deshonestos y ladrones no querían cubrir la garantía del waterpolo puño y como soy mujer me quisieron estafar con $3800 adicional me corrieron el crédito sin autorización More

by LEBRA014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manteniendo Daniel
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