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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
1,322 Reviews

1,322 Reviews of City KIA of Greater Orlando - Service Center

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May 09, 2025

Long wait, but very accommodating It was a long wait, but they provided food and had comfy chairs. More

by Chrichri3333
Recommend Dealer
Yes
Employees Worked With
Frank
May 09, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very accommodating and gave you food. We sincerely apologize for the long wait time and wish you safe travels!

May 09, 2025

Everything went smoothly the work performed and cleaning was completed in a timely manner Jay was very helpful and knowledgeable very Satisfied with his customer skills More

by rosyabuchar
Recommend Dealer
Yes
Employees Worked With
Jay
May 12, 2025 -

City KIA of Greater Orlando responded

Rosy, Providing quality and efficient service is so important to us and we are glad that Jay's efforts met your satisfaction! We are thrilled to know that he was very helpful, knowledgeable and everything went smoothly.

May 09, 2025

I’m very disappointed with your service and will not be back there again. Nor will my other friends and family members who have kia cars after this! What’s the point of having a personal rep if they wri More

by Pumablu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Excelente atención, amables, hablan español, buena comunicación atentos excelente servicio. Estuvieron al pendiente de cada detalle More

by Kiandreinaribullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Córdoba
May 09, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos su excelente reseña! Nos complace saber que nuestro equipo estuvo atento a cada detalle, se comunicó fluidamente y le brindó un servicio excelente. Si necesita ayuda con algo más, no dude en hacérnosla saber.

May 08, 2025

Can't comprehend how you have an appointment,and 4 hours later my car is still not serviced...Why make an appointment...Schedule accordingly!!! WAS NOT A HAPPY CAMPER!!! More

by Evelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe was very nice,help me calm down after waiting sooo long.
May 08, 2025

Recibimos una buena atención de parte de Joselin nuestro asesor siempre pendiente de llamar y explicar con detalle lo que necesitábamos More

by EGLYS.HEREDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn Caceres
May 08, 2025 -

City KIA of Greater Orlando responded

Para nosotros en City KIA of Greater Orlando, brindar un servicio ejemplar es fundamental, y nos complace que los esfuerzos de Jocelyn hayan sido de su entera satisfacción. Nos complace saber que le brindó una excelente atención y le explicó detalladamente sus necesidades. ¡Le deseamos un buen viaje hasta que nos volvamos a ver!

May 08, 2025

When I went to pick up my car, I was ignored by 6 people and didn't get recognized until I said "Hello, can someone help me?" Several of them looked at me and even walked by me and said nothing. That was di More

by lpalasti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AG
May 08, 2025

Situations happens and I understand, tried to fixed it, but other damage saw. They will be fixing on next visit on August for oil change, I didn’t want to wait longer. Everyone really helpful and diligent. More

by joselyn.diazvega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deven
May 09, 2025 -

City KIA of Greater Orlando responded

Joselyn, We appreciate you for leaving us this remarkable review! We are delighted to know that our team was really helpful, diligent and attentive. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 08, 2025

The best out best they know how to work around ur budget and make sure u get the best of best More

by jasminek1805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

City KIA of Greater Orlando responded

Jasmine, Thank you for leaving us this positive review! We are happy to know that our team is the best of the best and knew how to work around your budget. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 08, 2025

A lot of great employees willing to help great lounge area with family feud show great espresso tho the dealership needs a renovation a little outdated still has old Kia logo outside More

by ULTIMA6605
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
May 09, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this wonderful review! We are pleased to know that our team was great. We hope to serve you again in the future when the time comes.

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