City KIA of Greater Orlando - Service Center
Orlando, FL
709 Reviews of City KIA of Greater Orlando - Service Center
Big shoutout to Daniel Landeiro at Kia Service for his outstanding support! He went above and beyond to ensure everything was handled smoothly and professionally. Exceptional service like his truly makes outstanding support! He went above and beyond to ensure everything was handled smoothly and professionally. Exceptional service like his truly makes a difference — thank you, Daniel! More
The service dept needs to follow-up on customer service. They send you a courtesy text saying if you need anything text the representative. I have in all my visits and never received a reply. I saw my ca They send you a courtesy text saying if you need anything text the representative. I have in all my visits and never received a reply. I saw my car park and the girl gave him my keys, I waited before I address him, when I went up to him he said your car is at the carwash and I replied no it isn't its parked right behind you. They don't reset service thing on your dash etc More
When I purchased the car,they told me I had 10 years or 100 miles. I have 73000 miles. Now they claim I only had ,6 years warranty A week after I did my oil change. The engine locked up with no warning. No 100 miles. I have 73000 miles. Now they claim I only had ,6 years warranty A week after I did my oil change. The engine locked up with no warning. No engine light on. I was driving on 192 and it just stopped with no warning. I found out from 3 different mechanic said this is common issue on KIA cars. When I paid off the car. I went to see Preston for my refund and I had check that my warranty was for 10 years . He said it is covered for 10 years. In the process of moving I had lost my copy of the contract. So I can't do anything. More
Excellent experience, Joshua Farley was extremely attentive, professional, knowledgeable and made the process simple and pleasurable. He took the time to explain in details the different services pro attentive, professional, knowledgeable and made the process simple and pleasurable. He took the time to explain in details the different services provided and the specific work that our vehicles were going to receive. He understood our needs and worked diligently to assure our satisfaction. We definitely will highly recommend City Kia to friends and family. Hats off to Joshua. Fabulous job. More
Excellent customer service and great service , lounge accommodation and coffee really good. Thanks to Abel for his great communication at all times. And the mechanic Irvin everything was great. accommodation and coffee really good. Thanks to Abel for his great communication at all times. And the mechanic Irvin everything was great. More