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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
697 Reviews

697 Reviews of City KIA of Greater Orlando - Service Center

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April 13, 2025

I have always found that City Kia goes to great lengths to ensure the absolute best service for each and every customer. It's always a pleasure to bring my Kia to City Kia. More

by mbertrand55
Recommend Dealer
Yes
Employees Worked With
Juan
Apr 14, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this extraordinary review! We are pleased to know that our team went to great lengths to ensure the absolute best service for you and it is always a pleasure to bring your KIA here. We look forward to continue serving you in the future.

April 13, 2025

Franco was friendly, professional, kind and he always gave me explanations about my doubts, he helped me with my system of payment. More

by JOSESALDIVIA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 14, 2025 -

City KIA of Greater Orlando responded

JOSE, Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that Franco's efforts met your satisfaction! We are thrilled to know that he was friendly, professional, kind and always gave you explanations about your doubts. We wish you safe travels until we meet again!

April 13, 2025

The staff inspires confidence. They always deliver my car clean. Appointments are quick and they also speak Spanish. More

by REYESFUSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 14, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they inspired confidence and always deliver your car clean when it is done. We wish you safe travels until we meet again!

April 13, 2025

I was there recently for a service recall. Abel worked with me. Best customer service I've received at a dealership by far. More

by yperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

City KIA of Greater Orlando responded

Yperez, We appreciate you for leaving Abel this stellar review! We are delighted to know that he worked with you and provided you with the best service you have ever received by far. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 13, 2025

Absolutely outstanding repair, my car engine broke down and they replaced the engine with the best attitude ever. Thanks Kia greater of Orlando for your fabulous service! Appreciated for everything! More

by Gfbomfim81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this stunning review! We are pleased to know that our team they did an absolutely outstanding repair of your engine with the best attitude ever and provided you with fabulous service. We hope to serve you again in the future when the time comes.

April 13, 2025

Devon was very friendly and helpful throughout my time at the service center. She kept me updated on the status of my vehicle. More

by YOGDOOBAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Devon this positive review! We are happy to know that she was very friendly, helpful and kept you updated on the status of your vehicle. Please do not hesitate to let us know how we may be of further service to you.

April 13, 2025

Everything was was was was was was was was was was was was was great More

by Ssmmll8014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
Apr 14, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this fantastic review! We are happy to know that everything was great.

April 13, 2025

Abel was very nice and very helpful when it came to the process of my car. 5 stars! More

by melindagcarrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Apr 14, 2025 -

City KIA of Greater Orlando responded

Melinda, We appreciate you for leaving Abel this spectacular review! We are delighted to know that he was very nice and helpful when it came to the process of your car.

April 13, 2025

Service is nice! Josh did a great job. BUT it is bad that when we schedule the service they dont estimate the duration of the service. It was a simple recall, somethi More

by RODRIGO SUZUKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 14, 2025 -

City KIA of Greater Orlando responded

RODRIGO, We appreciate you for leaving Josh this phenomenal review! We are delighted to know that he did a great job and provided you with nice service. We sincerely apologize for the experience you had please reach out to us here at the dealership and ask for the service manager to see how we can help!

April 13, 2025

City Kia service agents are very informative and helpful, they check your vehicle over ask what your needs are and provide car service to get back home if service is for a long period of time within reasona More

by zkercado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan service agent
Apr 14, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team was very informative, helpful and ask what your needs are. Looking forward to continue serving you in the future when the time comes.

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