City KIA of Greater Orlando
Orlando, FL
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4,911 Reviews of City KIA of Greater Orlando
I was there from 6:55 am until 1 pm. Do you have on the ultimately? I was told that they couldn't find anything wrong with my car and they attributed the issues or the concerns to a weak Do you have on the ultimately? I was told that they couldn't find anything wrong with my car and they attributed the issues or the concerns to a weak battery. Communication was poor and I ended up paying two hundred and forty dollars for a new battery when I was originally told that the battery was working fine. Upon trying to check out, the paperwork was not updated.Accordingly, and reflected that the battery was indeed okay.And I had to bring that to the service manager's attention for paperwork to be updated. I wouldn't say that I was treated poorly, but I would also state that customer service is lacking. More
Jeremy was an awesome person. It was straight to the point got me to understand everything I needed to understand about my vehicle and the problems that was on the vehicle Jeremy It was straight to the point got me to understand everything I needed to understand about my vehicle and the problems that was on the vehicle Jeremy I’ll give him a 10 out of 10 he is 100 out of 100. That’s what I would give Jeremy 100 out of 100. More
The customer service was great and the rep Johnothan that I work with made sure that I was taken care of. He even arranged for me to get an Uber to and from communication open and was able to tell me prior t I work with made sure that I was taken care of. He even arranged for me to get an Uber to and from communication open and was able to tell me prior to them working on my car what was wrong and what needed work? More
Jay Torres in service department attempted to stall service on my vehicle till the next week, despite being from out of state, and City Kia having car for just a battery charge the day before. I was re service on my vehicle till the next week, despite being from out of state, and City Kia having car for just a battery charge the day before. I was repeatedly given inaccurate information regarding the status and urgency of my vehicle. I was only helped after leaving service dept and going directly to mechanics office site. However, I arrived Saturday morning at 10am and for service on battery only, I didn’t leave until 6pm. More


