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City KIA of Greater Orlando

Orlando, FL

4.5
4,911 Reviews

9550 S Orange Blossom Trl

Orlando, FL

32837

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4,911 Reviews of City KIA of Greater Orlando

June 18, 2026

I was there from 6:55 am until 1 pm. Do you have on the ultimately? I was told that they couldn't find anything wrong with my car and they attributed the issues or the concerns to a weak More

by Topazietta
Recommend Dealer
No
Employees Worked With
Daniel and Frank
Jun 22, 2026 -

City KIA of Greater Orlando responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

June 18, 2026

Exelente atención por eso City Kia es el mejor dealer de la Florida, por eso es el Tercer mejor concesionario KIA de estados Unidos More

by martinrusa24
Recommend Dealer
Yes
Employees Worked With
German
Jun 18, 2026 -

City KIA of Greater Orlando responded

What a boost to learn our attention helped earn a spot among the top Kia dealers. Thank you for trusting us with your Sportage service and for sharing such positive feedback.

June 18, 2026

Professional, nice and respectful service advisor Kept me up to date on my vehicle status Good experience More

by Snowpanda29
Recommend Dealer
Yes
Employees Worked With
Franko Papagno
Jun 18, 2026 -

City KIA of Greater Orlando responded

We appreciate you sharing your experience. We’re glad our service advisor treated you with respect and kept you informed throughout your visit. Thank you for entrusting us with your Kia Forte, and we look forward to helping you again.

June 18, 2026

Jeremy was an awesome person. It was straight to the point got me to understand everything I needed to understand about my vehicle and the problems that was on the vehicle Jeremy More

by LUGO210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Garcia
Jun 18, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our service team provided clear, concise explanations for your Kia Seltos. Thank you for sharing your feedback and for the 5-star rating.

June 18, 2026

The customer service was great and the rep Johnothan that I work with made sure that I was taken care of. He even arranged for me to get an Uber to and from communication open and was able to tell me prior t More

by RAQUELROSADOPTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnothan
Jun 18, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your feedback. We’re pleased our team provided clear information about needed repairs and arranged transportation for your Kia. We appreciate the chance to assist you and look forward to serving you again.

June 18, 2026

Jay Torres in service department attempted to stall service on my vehicle till the next week, despite being from out of state, and City Kia having car for just a battery charge the day before. I was re More

by Edena Johnson
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Torres service department
Jun 22, 2026 -

City KIA of Greater Orlando responded

Edena, thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 18, 2026

I went to get my tires rotated and came out with a warning light on the dashboard More

by Dhanavalentinahs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No me acuerdo
Jun 22, 2026 -

City KIA of Greater Orlando responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

June 18, 2026

Great service, very friendly. Got everything taken care of very quickly; definitely will be coming back for all of my services. More

by Mikey Chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
Jun 18, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our team handled your Kia K5 so efficiently and with a friendly approach. We look forward to welcoming you back for all your future service needs.

Jun 18, 2026 -

City KIA of Greater Orlando responded

We are delighted to receive your review and hear that your visit was both efficient and enjoyable! Please let us know if we can be of any help to you in the future.

June 17, 2026

Juan helped me in explaining was was needed and kept an update on my service. Hecwas so informative and professional. Great service. More

by ginahere1
Recommend Dealer
Yes
Employees Worked With
Juan Castillo was my service manager
Jun 18, 2026 -

City KIA of Greater Orlando responded

We're so glad to hear Juan made your service visit a smooth and informed one. Thank you for taking the time to share your experience with us. Should you need any assistance in the future, please don't hesitate to reach out.

June 17, 2026

Franco was, efficient, knowledgeable and very kind. He definitely exhibits a positive image for Kia. More

by undersheriff1
Recommend Dealer
Yes
Employees Worked With
5
Jun 17, 2026 -

City KIA of Greater Orlando responded

We’re glad our service team delivered efficient, knowledgeable, and friendly assistance. Thank you for highlighting the positive image we strive to represent for Kia. It was a pleasure servicing your Kia Forte.

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