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City KIA of Greater Orlando

Orlando, FL

4.5
4,911 Reviews
Call Dealership (855) 791-3984
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9550 S Orange Blossom Trl

Orlando, FL

32837

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4,911 Reviews of City KIA of Greater Orlando

June 18, 2026

It's excellent service Juan understand the problem and they fix it he is an excellent service advisor. More

by jr02139
Recommend Dealer
Yes
Print
Jun 19, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience. We’re pleased our team identified the issue with your Kia Seltos and provided a prompt fix. Let us know if we can help with anything else.

June 18, 2026

Amable, atento y eficiente para resolver y dar explicaciones Amable, atento, eficiente, puntual, profesional y honesto More

by jennifferlarrazabal
Recommend Dealer
Yes
Employees Worked With
Jay
Print
Jun 19, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear our team provided clear explanations and resolved your Sportage’s issues with attentiveness. We’re pleased that our punctual, professional, and honest service made the process efficient. Thank you for trusting us with your Kia.

June 18, 2026

Explainedvery clear the different thing that the car need to follow up.The car have a recall and I waiting the answer from Puerto Rico dealer because was buy overthere.I am waiting.Please follow up this spec More

by JANET.ROSARIO7
Recommend Dealer
Yes
Employees Worked With
Bryan Cain
Print
Jun 21, 2026 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Janet, feel free to contact us at your convenience.

June 18, 2026

Very detailed and clear. I really appreciated his honesty and diligence. Jay was very detailed and clear about the service. He gave his honest suggestions that seemed genuine More

by zayedzeena
Recommend Dealer
Yes
Employees Worked With
Jay
Print
Jun 18, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting the clear communication and genuine recommendations you received during your Kia Forte service. We’re glad our team’s thorough approach and honest guidance stood out. We look forward to assisting you again for any future service needs.

June 18, 2026

Service requires a follow up appointment to complete and no one has reached out to schedule. I have called multiple times and no response or call back. More

by SHELBYLUCAS5
Recommend Dealer
No
Print
Jun 22, 2026 -

City KIA of Greater Orlando responded

Shelby, thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 18, 2026

Good attention from Brian , good structure of coffee , WiFi etc This time the service was very quick More

by WESTRUQUEL
Recommend Dealer
Yes
Employees Worked With
Brian
Print
Jun 18, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting our coffee station and WiFi, and for trusting us with your Kia Forte. We’re glad our team could deliver attentive and efficient service on your visit. We look forward to assisting you again soon.

June 18, 2026

Despite being busy I was greeted promptly and everything was explained without me feeling rushed. Everyone was very friendly. The only issue was my car was blocked in and it took a while for someone to come More

by Evie5719
Recommend Dealer
Yes
Employees Worked With
German
Print
Jun 18, 2026 -

City KIA of Greater Orlando responded

Evie, It's great to hear that German was able to help you. Our goal is to make sure everyone who walks through the door leaves happy, but hearing that your vehicle was blocked in and caused you stress. We will share this with our team so it is on everyone's radar. Thank you for choosing City KIA of Greater Orlando!

June 18, 2026

Walter was awesome and really helped us I will recommend city Kia to friends and family More

by TENOLLOT
Recommend Dealer
Yes
Employees Worked With
Walter
Print
Jun 18, 2026 -

City KIA of Greater Orlando responded

We’re thrilled you felt well supported during your new Kia purchase. Thank you for recommending us to friends and family.

June 18, 2026

Excelente siempre me han atendido muy bien lo recomiendo a toda mi familia y amistades More

by Carlaguzmanster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
Print
Jun 18, 2026 -

City KIA of Greater Orlando responded

We’re thrilled our team has provided you such positive service and that you recommend us to family and friends. Knowing your Kia is in good hands means a lot. We appreciate your support.

June 18, 2026

He met my expectations, and I left with the car I wanted; his work was excellent. More

by b.beraldi
Recommend Dealer
Yes
Employees Worked With
Felipe Rocha, Felipe Rocha
Print
Jun 18, 2026 -

City KIA of Greater Orlando responded

We’re delighted Felipe met your expectations and helped you drive away in your new Kia Carnival. Thank you for highlighting Felipe’s excellent work. Please reach out if you ever need anything.

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