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City KIA of Greater Orlando

Orlando, FL

4.5
4,911 Reviews

9550 S Orange Blossom Trl

Orlando, FL

32837

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4,911 Reviews of City KIA of Greater Orlando

June 17, 2026

This was the best experience ever for my first car , I want to give a big thanks to ahmad for helping me out every step of the way , he took very good care of me and my mother in law we both walked out wi More

by sscece
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad suid
Jun 17, 2026 -

City KIA of Greater Orlando responded

What a pleasure to know that your first car shopping trip was so positive and that our team supported you and your mother-in-law every step of the way. Congratulations on your new Kia K5, and we hope to see you again soon.

June 17, 2026

Seamless Mr Pagano was an excellent commentator and kept me informed all along the way. Made sure I was personally helped to my car when everything was completed. He went above and beyond customer service More

by pattikaye52
Recommend Dealer
Yes
Employees Worked With
Pagano
Jun 17, 2026 -

City KIA of Greater Orlando responded

Thank you for your review of the service on your Kia Telluride. We’re glad our team kept you informed throughout and personally escorted you to your car when it was ready. We appreciate your feedback and hope to assist you again soon.

June 17, 2026

Is always great w Abel, he explains and is very communicative. I always want to get the service with him because I dont get confused with the explanation. More

by edphotopr
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
Jun 17, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear our team made the explanation clear and kept communication strong during your Kia Sportage service. We’re pleased you feel confident with our service approach. We look forward to assisting you on your next visit.

June 17, 2026

I was lied to a lot Lack of communication Never fixed my car Zero out of 10 More

by Sashahamilton54
Recommend Dealer
No
Employees Worked With
Hector, Edward, Alex and Juan
Jun 20, 2026 -

City KIA of Greater Orlando responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership, Sasha. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

June 17, 2026

very efficient and accommodating they helped me find the best price for my car i didn't feel pressured to get something i didn't want More

by ADRIANNAG668
Recommend Dealer
Yes
Employees Worked With
carlos
Jun 17, 2026 -

City KIA of Greater Orlando responded

It’s fantastic to hear our team’s efficiency and accommodating approach helped you secure the best price on your Kia K4 without any pressure. We’re glad you felt comfortable throughout the process. Thank you for sharing your positive feedback.

June 17, 2026

It was great aa usual It was great as usual. Friendly staff and things were done quickly and efficiently More

by marcus_tamplin
Recommend Dealer
Yes
Employees Worked With
Idl
Jun 17, 2026 -

City KIA of Greater Orlando responded

We’re glad our team provided prompt and efficient service for your Kia Telluride. It’s wonderful to hear the staff made you feel welcome. We look forward to helping you again.

June 17, 2026

I was able to make an appointment same day, which is convenient. The service was as expected. More

by MADV817
Recommend Dealer
Yes
Employees Worked With
German
Jun 17, 2026 -

City KIA of Greater Orlando responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City KIA of Greater Orlando are glad to have you as a customer.

June 16, 2026

Everything went smoothly. The loaner car was a bonus! Bryan was polite & professional. I think the employees outside need cool air blowing on them (& customers). It was very h More

by BARBSC10
Recommend Dealer
Yes
Employees Worked With
Bryan Cain
Jun 17, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your five-star review of our service for your Kia Telluride. We’re glad the loaner car was a bonus and that you received polite, professional attention. We appreciate your suggestion about adding cooling for our outdoor team and customers and will pass it along to the staff.

June 16, 2026

He was very helpful with what I needed done He was very friendly and polite and knowledge about what I wanted More

by VDW620
Recommend Dealer
Yes
Employees Worked With
I was in service department with Anthony George
Jun 17, 2026 -

City KIA of Greater Orlando responded

Thanks for noting our team’s helpful, friendly, polite, and knowledgeable service for your Kia Carnival. We appreciate your feedback and look forward to serving you again.

June 16, 2026

Always have a pleasant experience when I go there I really appreciate the waiting room upgrades. More

by SULIEPAGAN
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
Jun 17, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear that our updated waiting area has made each visit more comfortable. Thank you for trusting us with your Kia Carnival service. We look forward to welcoming you back for future visits.

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