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City KIA of Greater Orlando

Orlando, FL

4.6
545 Reviews

9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 545 reviews

August 25, 2023

Everyone at the dealership was very cordial and the atmosphere was one of ease with no pressure whatsoever. Thanks to Salesman Joan Cabrerra for his teacher like demeanor in showing us and teaching us More

by davidandvivi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Harris / Preston Negron, Tim Duke, Carlos Castillo
Aug 28, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review! We are so appreciative of the opportunity to work with you, and we are glad that Joan could be of valuable assistance to you and made your experience with us as smooth as possible. Joan will be delighted to know that you deeply valued his service. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team!

August 24, 2023

Great customer service! Isaac made it possible for me and my baby to catch a ride to the mall and back instead of waiting for my car to get an oil change. I really appreciat More

by cuylerrobyn58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duke, Carlos Castillo
Aug 24, 2023 -

City KIA of Greater Orlando responded

Thank you for your 5-star rating! We are so glad hat Isaac took great care of you. Our guests' satisfaction is our utmost priority, and we hope to see you again the next time you are in need of automotive service!

August 24, 2023

Great customer service with everyone I spoke with from the dealership. Diego Rodriguez gave me the best deal and was completely honest. Great experience at City Kia! More

by ivanbenitez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Rodriguez and Reina
Aug 25, 2023 -

City KIA of Greater Orlando responded

Ivan, Thank you for sharing your positive experience with us! We are delighted that Diego took great care of you. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

August 24, 2023

Issac Richard was awesome I told him what I needed fixed on my car and he made sure that the job was done. He was very kind and helpful, and easy to work with. - Julia Higginbotham More

by Juliahigg18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac Richard
Aug 25, 2023 -

City KIA of Greater Orlando responded

Julia, Thank you very much for leaving a positive review about your experience with Isaac! We are pleased that he could get your automotive needs efficiently taken care of. He will be delighted to hear your kind words. Please do not hesitate to call if you have any other further questions or concerns.

August 21, 2023

Everything was great. Darren was amazing , thank you for all the help. Finance was slow but ok. More

by Andersonmejiatv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DARREN , Tim Duke, Carlos Castillo
Aug 23, 2023 -

City KIA of Greater Orlando responded

Anderson, thank you for taking the time to leave us this positive review! We are glad that Darren and the team took great care of you and we appreciate your patience throughout the process. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

August 18, 2023

Great experience with our salesman, Max Ercolani. Very knowledgeable regarding features on our new Kia Sportage. His customer service level and friendliness were great. Highly recommend asking for th More

by jtcalaway55
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Duke, Carlos Castillo
Aug 21, 2023 -

City KIA of Greater Orlando responded

Thank you for leaving Max this positive review and recommendation! We are so appreciative of the opportunity to work with you, and we are glad that Max provided you with nothing less. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Kia Sportage- on behalf of the entire team!

August 17, 2023

My experience at the City KIA of Greater Orlando was great, thanks in large part to Manuel Escudero from the service department who greeted me from the moment I arrived at the vehicle service department More

by nievesorlnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Escudero
Aug 17, 2023 -

City KIA of Greater Orlando responded

Thank you for your positive review and recommendation! We are so glad that Manuel could provide you with the quality service that you deserve and got your automotive needs taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 17, 2023

6 minutes ago NEW This is the last time I will ever refer someone to this dealership. The overall experience was horrible. Took my mother to purchase a new car and the entire experience was as bad as y More

by Disappointed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Duke, Carlos Castillo
Aug 23, 2023 -

City KIA of Greater Orlando responded

Hello Hector, Thank you for your comments. Customer satisfaction is very important to our team, and we are disappointed to hear that you and your mother's expectations were not met. If you would like to discuss further, please give us a call at your earliest convenience and ask for a Sales Manager. Thank you

August 16, 2023

Great customer service and prices were great quality workmanship plus Jason Torres was on the money More

by luismarrero2602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Torres , Tim Duke, Carlos Castillo
Aug 17, 2023 -

City KIA of Greater Orlando responded

Luis, Thank you for your 5-star rating! We are delighted that Jason and the team could provide you with top-notch service throughout your visit. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

August 12, 2023

Everything went quite smooth. Isaac Richards was prompt, efficient, kind, and attentive. Waiting room was pretty adequate (managed to have a nap and everything) and they offered m More

by jaycer17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Richards, Tim Duke, Carlos Castillo
Aug 16, 2023 -

City KIA of Greater Orlando responded

Thank you for your time and feedback. We are glad that Isaac and the team could make your experience with us both smooth and efficient. It is our pleasure to serve you and your automotive needs in any way possible. Our guests' satisfaction is our utmost priority and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns.

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