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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
2,018 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,018 reviews

June 26, 2025

My advisor Jonathan C was very helpful and thoughtful. He was able to call me Uber and send me home so I don’t have to wait. He provided accurate information about my car issues and what needs attention. More

by adelina150895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoba
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Jun 30, 2025 -

City KIA of Greater Orlando responded

Thank you Adelina for this wonderful review. Providing exceptional service is so important at City Kia and we are delighted to hear that Jonathan is meeting our expectations and yours. Ensuring your comfort while waiting for your vehicle was our pleasure and we are pleased to know that Jonathan kept you well informed of any issues. We appreciate you choosing City Kia and wish you safe travels.

June 26, 2025

Had a good experience working with the salesperson and manager discussing our options and ultimately hitting the target price we were looking for. Friendly service with little to no pressure to add on ext More

by JohnMark Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosanna and Gabriel
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Jun 30, 2025 -

City KIA of Greater Orlando responded

Thank you JohnMark for this 5 star review. We appreciate you taking the time to give us this feedback about your experience. We are delighted to hear you were able to come to an agreement on price, with little to no pressure. We strive to provide a car buying process that is seamless, transparent and stress free and it looks like Rosanna and Gabriel were able to make that happen. Congratulations on your new vehicle and happy travels.

June 26, 2025

It was super organized and the staff was very nice. Will come back here in the future. More

by hayleyalfieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
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Jun 30, 2025 -

City KIA of Greater Orlando responded

Hayley, providing exceptional service is of the upmost importance to us at City Kia and we appreciate when customers leave us reviews giving us feedback about what they experienced. We are delighted to hear that it was super organized and the staff was very nice. We expect nothing less. We appreciate you choosing City Kia for your vehicle's service. Until we meet again.

June 26, 2025

City Kia strives for customer satisfaction. It's a pleasure to be a customer! Zach Gentile was great. I would like to keep bringing my vehicle in and have Zach as my service rep. More

by ROSEMARIERICHTER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Gentile
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Jun 30, 2025 -

City KIA of Greater Orlando responded

Thank you Rosemarie for taking the time to give us this feedback about your visit. We are delighted to hear that Zach was great! City Kia does strive for customer satisfaction and we are so pleased that Zach was able to provide you with exceptional service and you left a satisfied customer. We look forward to assisting you whenever the need arises and we wish you safe travels.

June 26, 2025

Attentive, friendly, looking for solutions, understanding, satisfies my needs Abel always has a good attitude, he is attentive, kind, seeks solutions, understanding, satisfies my needs More

by rosicompu
Recommend Dealer
Yes
Employees Worked With
Abel
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Jun 30, 2025 -

City KIA of Greater Orlando responded

Rosicompu, thank you for this positive feedback. It is wonderful to hear that Abel is always attentive, kind and seeks solutions. We would expect nothing less. Ensuring customer satisfaction is very important here at City Kia and we couldn't be more pleased to know that Abel's exceptional service is producing satisfied customers. We appreciate you choosing City Kia for your vehicle's service and we look forward to assisting you when the need arises. Happy travels.

June 25, 2025

Siempre salgo Santi fecha con el servicio brindado por city Kia Orlando Orange blousoms, en el servicio prestado por abel More

by VANESSACEGARRA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
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June 25, 2025

I had gone to get the car issue resolved they just checked the car issue and try to rob me with charging more money on parts and labour which I did not like it, paid 219 $ and got nothing fixed and it More

by akshaIsnsbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
1.0
This rating includes all reviews, with more weight given to recent reviews.
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June 25, 2025

It was incredible, I feel like there couldn’t have been a better salesman than him, excellent and the treatment was super human. More

by kevingonzales.b
Recommend Dealer
Yes
Employees Worked With
Manuel
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Jun 26, 2025 -

City KIA of Greater Orlando responded

Kevin, We kindly appreciate you taking the time to write this great review and hope that you are enjoying your new car. We love hearing from our customers and it is encouraging to hear about your positive experience.

June 25, 2025

Top notch service and accommodations. I would recommend this location to family and friends. Took great care of my car needs More

by BBSPED69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service.

June 25, 2025

I had great service from my advisor Abel. My car was finished early, ahead of schedule. More

by brian.koster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Report | Print
Jun 26, 2025 -

City KIA of Greater Orlando responded

Brian, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from Abel!

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