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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,122 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,122 reviews

March 08, 2025

Does not seem to care after you purchase or lease a vehicle. The service department blamed the problem on my sun pass. Had something work correctly for 7 months then it just stops so not happy when som More

by corvette0718
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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Mar 11, 2025 -

City KIA of Greater Orlando responded

We are very sorry to hear that you are having issues with your vehicle but also not getting the best service. We would like to resolve this matter, please give us a call at our dealership and ask for the Sales Manager. We would love to help you.

March 08, 2025

The service was excellent and Josh was top notch, but you need to supply water bottles in the waiting area More

by Alvin R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

City KIA of Greater Orlando responded

Alvin, Thank you for leaving Josh this terrific review! We are happy to know that he was top notch and provided you with excellent service. We will take your feedback into consideration thanks so much for letting us know safe travels now!

March 08, 2025

Always with the great service, Abel was a good advisor. Definitely my to go dealer More

by MANUELCASTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

City KIA of Greater Orlando responded

MANUEL, We appreciate you for leaving Abel this phenomenal review! We are delighted to know that he was good and provided you with great service as always. We look forward to continue serving you in the future when the time comes.

March 08, 2025

Exelente su trabajo doy 5 estrellas por su labor y conocimiento en el tema felicidades More

by RICARDOVAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

City KIA of Greater Orlando responded

RICARDO, ¡Le agradecemos que nos haya dejado esta reseña tan maravillosa! Nos complace saber que nuestro equipo estaba bien informado e hizo un trabajo excelente. Esperamos poder servirle nuevamente en el futuro cuando llegue el momento.

March 07, 2025

Miles did great and helped me with everything I needed ! Definitely left with my favorite car More

by ALEXACHAV73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

City KIA of Greater Orlando responded

ALEXA, Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Myles's efforts met your satisfaction! We are thrilled to know that he did great and helped you with everything you needed. Congratulations on your favorite car- behalf of the entire team!

March 07, 2025

The visit was great Ricardo is the best consultant took care of my vehicle thank You More

by YASIL.MERCEDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo service department
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Mar 10, 2025 -

City KIA of Greater Orlando responded

YASIL, We appreciate you for leaving Ricardo this stellar review! We are delighted to know that he is the best and took care of your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 07, 2025

Best customer service ever. Everyone is super friendly and helpful. German Valencia went above and beyond, super friendly and very knowledgeable about the process. I recommend i More

by PEREZC1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
German Valencia, Jonathan
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Mar 10, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving German this incredible review and recommendation! We are happy to know that he was super friendly, helpful, knowledgeable and went above and beyond for you. Please do not hesitate to let us know how we may be of further service to you.

March 06, 2025

Great customer service and attention. Jessica Vise was amazing and took great care of all my vehicle needs. 👏🏽👏🏽👏🏽 More

by ROBBYD66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Vice
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Mar 07, 2025 -

City KIA of Greater Orlando responded

ROBBY, We are grateful for you leaving Jessica this flawless review! We are pleased to know that she was amazing, took great care of your needs and was attentive. We hope to serve you again in the future when the time comes.

March 06, 2025

Good job. Thank Mr. Franco But coffee was no good. Too long to take and quality of it was bed. More

by linktradingbiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Franco
Report | Print
Mar 07, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Franco this extraordinary review! We are pleased to know that he did a good job. We sincerely apologize for you not liking the coffee we will take your feedback into consideration. We hope to serve you again in the future when the time comes.

March 06, 2025

In three years, this was the fastest visit for an oil change tire rotation. Abel was great. More

by ashleynieto11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Report | Print
Mar 07, 2025 -

City KIA of Greater Orlando responded

Ashley, Thank you for leaving Abel this amazing review! We are happy to know that he made this your fastest visit in 3 years. We look forward to continue serving you in the future when the time comes.

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