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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,119 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,119 reviews

March 08, 2025

Great dealership. Friendly and courteous people. Very helpful service people and sales people. Clean and neat. More

by Anitacumbo67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
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Mar 10, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this flawless review! We are pleased to know that our team was friendly, courteous and very helpful. We hope to serve you again in the future when the time comes.

March 08, 2025

Very convenient relax great jod and clean carand Jessica was greatand walked me though every thing More

by MSJANETTEANDINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Colon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Jessica this fantastic review! We are happy to know that she was great and walked you through everything. Please do not hesitate to let us know how we may be of further service to you.

March 08, 2025

Aury has great customer service and is very willing to help find you what you want and need. Additionally we were waiting for many hours past closing and they were very attentive. More

by dzapateiro13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian, Eric (finance), Aury, and forgot who the other finance person was
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Mar 10, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that Aury's efforts met your satisfaction! We are thrilled to know that she was very attentive and willing to help you find what you wanted/needed. Congratulations on your new vehicle- behalf of the entire team!

March 08, 2025

Service was great and fast. Friendly tech person in Daniel. Would highly recommend this service department. More

by Lorperez7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Mar 10, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Daniel this marvelous review and recommendation! We are delighted to know that he was friendly and provided you with great/fast service. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 08, 2025

Everything came out great. Jessica was awesome and the team in accessories was very nice More

by tiffanykule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Mar 10, 2025 -

City KIA of Greater Orlando responded

Tiffany, We are grateful for you leaving Jessica this exceptional review! We are pleased to know that she was awesome and everything came out great. We hope to serve you again in the future when the time comes.

March 08, 2025

Everything went very smoothly. Daniel was a great help and guided me to know what I needed down today. More

by cheyanne.weaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Mar 10, 2025 -

City KIA of Greater Orlando responded

Cheyanne, Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that Daniel's efforts met your satisfaction! We are thrilled to know that he was a great help and everything went very smoothly. We wish you safe travels until we meet again!

March 08, 2025

Mal servicio , muy demorado y la persona que me atendió no tiene buen servicio al cliente More

by Lina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
La persona no está en la lista
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Mar 11, 2025 -

City KIA of Greater Orlando responded

Lina, Gracias por su tiempo y paciencia. Lamentamos mucho saber que su experiencia de servicio no fue la mejor que tuvo y que nuestros representantes no lo ayudaron con las preguntas e inquietudes que pudiera tener. Si desea hablar con alguien, llame a nuestro concesionario y pregunte por el gerente de servicio. Nos encantaría poder ayudarlo.

March 08, 2025

Does not seem to care after you purchase or lease a vehicle. The service department blamed the problem on my sun pass. Had something work correctly for 7 months then it just stops so not happy when som More

by corvette0718
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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Mar 11, 2025 -

City KIA of Greater Orlando responded

We are very sorry to hear that you are having issues with your vehicle but also not getting the best service. We would like to resolve this matter, please give us a call at our dealership and ask for the Sales Manager. We would love to help you.

March 08, 2025

The service was excellent and Josh was top notch, but you need to supply water bottles in the waiting area More

by Alvin R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

City KIA of Greater Orlando responded

Alvin, Thank you for leaving Josh this terrific review! We are happy to know that he was top notch and provided you with excellent service. We will take your feedback into consideration thanks so much for letting us know safe travels now!

March 08, 2025

Always with the great service, Abel was a good advisor. Definitely my to go dealer More

by MANUELCASTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

City KIA of Greater Orlando responded

MANUEL, We appreciate you for leaving Abel this phenomenal review! We are delighted to know that he was good and provided you with great service as always. We look forward to continue serving you in the future when the time comes.

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