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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
2,616 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,616 reviews

July 07, 2025

Excelente servicio muy atentos s a lo que uno necesita siempre la mejor actitud como en por ciento recomendado More

by catyrave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Jul 08, 2025 -

City KIA of Greater Orlando responded

Caty, Gracias por su amable reseña. Nos complace saber que su experiencia con el servicio de su vehículo fue tan positiva. Esperamos verlo de nuevo en su próxima revisión.

July 07, 2025

Eric Welsh was amazing to deal with. As a veteran he went above and beyond to take care of us and he was fantastic to deal with. He made the whole process (which is normally painful) act More

by baddog512
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Welsh
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Jul 08, 2025 -

City KIA of Greater Orlando responded

Hello, On behalf of all of us here at- City KIA, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. Eric is a great member of our team and will be thrilled to hear you were so pleased. We look forward to serving your future automotive needs. Have fun cruising around town in your new car!

July 07, 2025

Welcoming experience from the start. Salespersonnel interested in showing what I came for and no pressure getting acustome to body difference. Finance area friendly and complete for und More

by sspencebrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quan Peoples and Joe in finance
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Jul 08, 2025 -

City KIA of Greater Orlando responded

Spence, We would like to thank you for letting us know how we are doing. Here at- City KIA, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that our entire team was able to assist you in finding a vehicle that was right for you.

July 07, 2025

Abel was extremely helpful and communicative throughout the process. He always called me and updated me More

by ACHAREST1133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
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Jul 08, 2025 -

City KIA of Greater Orlando responded

Hello, We are delighted to hear that Abel provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

July 06, 2025

Appt was fast, easy and efficient. Johnathan explained everything and was in communication with me as needed. More

by jones.kayle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan C
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Jul 07, 2025 -

City KIA of Greater Orlando responded

Kayle, Thank you for sharing this kind review with us. Jonathan will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your vehicle needs!

July 06, 2025

We were out of town on vacation and our car overheated. Franco and City Kia were able to squeeze us in. Franco was very understanding and accommodating. He kept us informed every step of the way. A great e More

by WFLOOD
Recommend Dealer
Yes
Employees Worked With
Franco
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Jul 07, 2025 -

City KIA of Greater Orlando responded

Hello, We are delighted to hear that Franco was able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!

July 06, 2025

Good people work on time and take care of customers. The car is clearly. I recommend More

by Elpanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Castillo, Elsa Rivas
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Jul 07, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for your time and feedback. We are delighted to hear that we were able to help make your vehicle repair quick and hassle-free. Thank you for your recommendation and we look forward to seeing you again in the future.

July 06, 2025

Dishonest dealership, I would never do business with them ever again not truthful everyone you speak to have a different answer. More

by lahart47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Looking, you will see who my sales person was as well as my finance person.
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Jul 10, 2025 -

City KIA of Greater Orlando responded

Hello, We all appreciate your time and feedback. We are disappointed to hear that your experience with our sales department hasn't been a pleasant experience, we would like the opportunity to speak to you to see how we can resolve your concerns and questions. Please give us a call at our dealership and ask for the General Manager. We would love to help you.

July 05, 2025

Great communication at all times Was also very friendly and gave great advice regarding all repairs needed More

by raiza.negron
Recommend Dealer
Yes
Employees Worked With
Abel cruz
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Jul 07, 2025 -

City KIA of Greater Orlando responded

Raiza, Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.

July 05, 2025

Very friendly, professional. D. A. A. D. T. A. T.T. A. D. T. A More

by ANITADOG.LV.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
Report | Print
Jul 07, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for sharing your experience with us. We are delighted to hear that your vehicle services was hassle-free and convenient.

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