Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,119 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Contact Dealership
View Awards

9550 S Orange Blossom Trl

Orlando, FL

32837

Directions

By Type

Showing 1,119 reviews

March 13, 2025

The service Zach provided and plus the communication was very good and letting me know what was needed for my vehicle. More

by tneal1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Mar 14, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Zach this fantastic review! We are happy to know that his communication was very good and let you know what was needed for your vehicle. Please do not hesitate to let us know how we may be of further service to you.

March 13, 2025

professional, knowledgeable and courteous Very detailed and informative staff, professional and courteous. they honored appt time and were respectful of my time. More

by stac399
Recommend Dealer
Yes
Employees Worked With
Franco
Report | Print
Mar 14, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this flawless review! We are pleased to know that our team was professional, knowledgeable, courteous, informative and respectful of your time. We hope to serve you again in the future when the time comes.

March 13, 2025

Courtois, very good personnal like Franco but expensive. Nice waiting room with vandages. Nice welcome. More

by yvesboucher2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
Report | Print
Mar 14, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Franco this spectacular review! We are delighted to know that he was very good, courteous and welcomed you nicely. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 13, 2025

Good attention. Jay is very kind. your attention was very good. highly recommended. I’m More

by Yaisdelyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
Mar 14, 2025 -

City KIA of Greater Orlando responded

Yaisdelyz, We are grateful for you leaving Jay this stunning review and recommendation! We are pleased to know that he was very kind and attentive. We hope to serve you again in the future when the time comes.

March 13, 2025

All the work was completed perfectly and in an excellent timely manner. However, the markup on parts is insane and overpriced compared to other Kia dealers, Service adviser was courteous and kept a superb c More

by Yturan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Farley , service advisor
Report | Print
Mar 14, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this positive review! We are happy to know that our team was courteous, kept a superb communication line and all the work was completed perfectly and in an excellent timely manner. Please do not hesitate to let us know how we may be of further service to you.

March 13, 2025

Excellent customer service, awesome car buying experience. Everyone is professional, courteous and knowledgeable. I would highly recommend this dealership. More

by Dcoleman33.dc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Hernandez and Karina Paez
Report | Print
Mar 14, 2025 -

City KIA of Greater Orlando responded

Providing excellent service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction and high recommendation! We are thrilled to know that they were professional, courteous, knowledgeable and made your experience awesome. Congratulations on your new vehicle- behalf of the entire team!

March 13, 2025

Sebastian did an amazing job explaining everything to me and making sure I knew all the resources I had available to me if I needed anything! He was very respectful and made this whole process so easy!! More

by maggiemarie95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

City KIA of Greater Orlando responded

Maggie, Providing first class service is so important to us here at City KIA of Greater Orlando and we are glad that Sebastian's efforts met your satisfaction! We are thrilled to know that he did an amazing job, explained everything to you, was very respectful and made the whole process so easy. Congratulations on your new vehicle- behalf of the entire team!

March 12, 2025

The service people were very nice. The oil change was good, but they didn't clean the car properly. More

by melindariddick1010
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady that assisted me had the last name Vice
Report | Print
Mar 12, 2025 -

City KIA of Greater Orlando responded

Melinda, We are grateful for you leaving Jessica this stunning review! We are pleased to know that she was very nice and the oil change went well. We sincerely apologize that your vehicle was not cleaned properly please contact us here at the dealership and ask for the service manager. We hope to serve you again in the future when the time comes.

March 12, 2025

Very nice attentiom to detail. Worked with me to help get to where I felt better with the outcome. More

by bonnieaimee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
Report | Print
Mar 12, 2025 -

City KIA of Greater Orlando responded

Bonnie, Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that Daniel's efforts met your satisfaction! We are thrilled to know that he was very nice, attentive to detail and worked with you to help you get to where you felt with better outcome. We wish you safe travels until we meet again!

March 11, 2025

Franco was a big help when visiting the service department. He made my appointment fast and simple from the moment i arrived till i left ! More

by kristina.stokes01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
Report | Print
Mar 11, 2025 -

City KIA of Greater Orlando responded

Kristina, Providing outstanding service is so important to us here at City KIA of Greater Orlando and we are glad that Franco's efforts met your satisfaction! We are thrilled to know that he was a big help and made your appointment fast/simple. We wish you safe travels until we meet again!

1
...
51
52
53
...
112