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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
2,616 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,616 reviews

July 17, 2025

Me rompieron las tuercas de los Aros y se atreven a decir que estaban dañas cuando eran nuevas Y en una ocasión me llevaron un dinero no fue mucho pero como quiera More

by ketsiaqa
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 17, 2025

Juan was very responsible he treat me like family and answered all my questions very satisfied. More

by ROMANBLANCA26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Jul 18, 2025 -

City KIA of Greater Orlando responded

Roman, Thank you for sharing your experience with us. We are glad to hear your trip to- City Kia was so pleasant with Juan. We look forward to the next opportunity to serve your automotive needs.

July 16, 2025

Very fast customer service, they helped me in everything I needed and I also was able to look some cars in the show room More

by Massinir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan service department
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Jul 17, 2025 -

City KIA of Greater Orlando responded

Massinir, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us!

July 16, 2025

Súper agradecido lo recomiendo a las personas que me an preguntado muchas gracias a todos More

by valedario27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
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Jul 17, 2025 -

City KIA of Greater Orlando responded

Hola, Gracias por su tiempo y comentarios. Nos alegra mucho saber que su experiencia con nosotros superó sus expectativas. Si tiene algún otro problema, no dude en contactarnos. Con gusto le ayudaremos y le agradecemos su recomendación.

July 16, 2025

Great customer service and attention to detail. Clean and relaxing lounge. Always feel comfortable with the cost of repair and not pressured. More

by curtisawalters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2025 -

City KIA of Greater Orlando responded

Curtis, We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future.

July 16, 2025

Everything is good, but too many new people every time we go. Nothing else. Blessings More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
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Jul 17, 2025 -

City KIA of Greater Orlando responded

Shelia, Thank you for sharing your positive experience! We look forward to seeing you again in the future.

July 16, 2025

We are from out of town. The reps were very professional and courteous. They ran all of the tests to make sure there were no problems. More

by princessdepurple
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name in the service dept
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Jul 17, 2025 -

City KIA of Greater Orlando responded

Hello, We look forward to seeing you again when your vehicle is ready for its next service. Feel free to call us with any questions or concerns in the meantime.

July 15, 2025

Another excellent job by Zach Gentile and the service team at City Kia! Thank you for the professionalism and level of customer service. Thank you! More

by DEETROITBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Gentile, Carlos Castillo
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Jul 16, 2025 -

City KIA of Greater Orlando responded

Thank you for your 5-star rating! We are pleased to hear that Zach took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Safe travels!

July 15, 2025

Every time my wife and I bring our KIA down to have it serviced we get the most premier customer service. Both my wife and I work in a customer service industry, and it’s awesome to receive amazing custom More

by COOLSPIKES2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
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Jul 15, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your KIA is ready for its next service.

July 15, 2025

Frank did a awesome job including communication and getting everything done very easy for us. Thanks Frank! More

by CASTRO51869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank service advisor
Report | Print
Jul 16, 2025 -

City KIA of Greater Orlando responded

Thank you for your positive review! We are so glad that Frank provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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