City KIA of Greater Orlando

I had good experience. Had great service and very friendly staff. Will recommend to everyone Had great service and very friendly staff. Will recommend to everyone More

Devon was extremely helpful and kind. She displayed expertise, and did a great job explaining the process to me. She made everything so easy! She displayed expertise, and did a great job explaining the process to me. She made everything so easy! More

Excelente atención muy sastifecho con todo el servicio y lo rápido que buscan una solución a todo lo rápido que buscan una solución a todo More

Awesome team! Very knowledgeable and friendly. Made you feel welcomed! Would highly recommend City KIA Very knowledgeable and friendly. Made you feel welcomed! Would highly recommend City KIA More

They only get good reviews because they offer people cleaning kits or free gas if they answer their reviews in 5 stars for everything. I wish I could leave 0 stars. We went for oil change and rotation o cleaning kits or free gas if they answer their reviews in 5 stars for everything. I wish I could leave 0 stars. We went for oil change and rotation of tires. Arrived at 12:55, appointment was for 1:15 and left at 4:40pm… For our surprise they only did the oil change, the tires were not rotated! Even left the air filter box open. The customer service is very poorly. We express our concern to the person that helped us and he said like everywhere you go for “it’s like a doctor’s appointment that you have to wait a lot”. When we said that we would like to talk to someone else he said “they will tell you the same thing”. If you go to others dealers for any type of maintenance they actually care for your time and if its going to be a lot they offer you (as courtesy) snacks, taxi services, or even give you a car to use, none of this things were offer to us. My husband went to see if the car was ready and I stayed in the front and the other employees were talking to each others even laughing saying “they’re a guy complaining about the wait”. The first time we went for the oil change they even scratch the engine bay and bumper. But since I got the car there and the service is included we went this second time but definitely not going again is such a horrible experience. If you can buy your car in another Kia don’t think it twice. More

I had a really bad experience with this Kia dealer, i took my car there like 3 times, and they never found the cause of the problem and if you try to call they just leave you on hold for like 15 minutes took my car there like 3 times, and they never found the cause of the problem and if you try to call they just leave you on hold for like 15 minutes then they hang up. More

fast, efficient and the service is great. I highly recommend the maintenance service. Thank you. I highly recommend the maintenance service. Thank you. More

Excellent sales, finance and C/S service every step of the process. I could not ask for better quality service. the process. I could not ask for better quality service. More

Aury de La Rosa is such a patient knowledgeable salesman. His guidance, kindness and honesty was definitely the reason we decided to purchase our dream car at City Kia. Leopoldo was very kind and helpful and His guidance, kindness and honesty was definitely the reason we decided to purchase our dream car at City Kia. Leopoldo was very kind and helpful and I will say Eric Welsh was beyond helpful and offered some great products that we of course accepted. I will say that Aury stayed until the very end, past 11pm to hand the keys and take a photo of us with our new car and a gorgeous red ribbon. I live in Melbourne and will gladly drive to get a car in City Kia Orlando. PS the Kia dealer here is horrible. More